TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I LOVE TURBO TAX THEY ARE THE BEST!!!!!!! Brandon the customer representative is amazing and stayed on the phone throughout the whole process while we did our taxes!!!
Date published: 2021-02-23
Rated 5 out of 5 by from Nice and simple Very easy to use and navigate. Took me maybe 30 minutes to do our family returns.
Date published: 2021-02-23
Rated 2 out of 5 by from Not a great experience I had to watch very carefully since I had a more than a few errors of entries switching. The animations are also annoyingly slow. I use this because there's not really much better option, but that doesn't mean this is a good one.
Date published: 2021-02-23
Rated 5 out of 5 by from They make it happen! A great experience. Not quick, not easy, but they keep you motivated to get those numbers crunched and get it done.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy for follow and great help! I have been using TurboTax for years and it is easy to complete, even for a beginner or if you have special tax situations. For the first time this year, I had to set up an appointment for an issue I was having. Michelle handled the problem promptly and professionally. I will continue to use this service for a long time to come.
Date published: 2021-02-23
Rated 5 out of 5 by from Really like turbo tax It was easy for me to understand, it wasn't confusing.
Date published: 2021-02-23
Rated 4 out of 5 by from turbo good over all pretty easy have a nice day stay safe
Date published: 2021-02-23
Rated 1 out of 5 by from TurboTax is the Worst Turbo Tax is always out to take your money. I actually hate using them so much but for some reason I return every year.
Date published: 2021-02-23
Rated 5 out of 5 by from first time in many years, Turbo Tax made it easy Turbo Tax walked me though every step.... Very easy to go.... Help pictures very helpful.
Date published: 2021-02-23
Rated 5 out of 5 by from turbotaxisAWESOME it was awesome thank you for this experience and i will be happy
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 508
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I LOVE TURBO TAX THEY ARE THE BEST!!!!!!! Brandon the customer representative is amazing and stayed on the phone throughout the whole process while we did our taxes!!!
Date published: 2021-02-23
Rated 5 out of 5 by from Nice and simple Very easy to use and navigate. Took me maybe 30 minutes to do our family returns.
Date published: 2021-02-23
Rated 2 out of 5 by from Not a great experience I had to watch very carefully since I had a more than a few errors of entries switching. The animations are also annoyingly slow. I use this because there's not really much better option, but that doesn't mean this is a good one.
Date published: 2021-02-23
Rated 5 out of 5 by from They make it happen! A great experience. Not quick, not easy, but they keep you motivated to get those numbers crunched and get it done.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy for follow and great help! I have been using TurboTax for years and it is easy to complete, even for a beginner or if you have special tax situations. For the first time this year, I had to set up an appointment for an issue I was having. Michelle handled the problem promptly and professionally. I will continue to use this service for a long time to come.
Date published: 2021-02-23
Rated 5 out of 5 by from Really like turbo tax It was easy for me to understand, it wasn't confusing.
Date published: 2021-02-23
Rated 4 out of 5 by from turbo good over all pretty easy have a nice day stay safe
Date published: 2021-02-23
Rated 1 out of 5 by from TurboTax is the Worst Turbo Tax is always out to take your money. I actually hate using them so much but for some reason I return every year.
Date published: 2021-02-23
Rated 5 out of 5 by from first time in many years, Turbo Tax made it easy Turbo Tax walked me though every step.... Very easy to go.... Help pictures very helpful.
Date published: 2021-02-23
Rated 5 out of 5 by from turbotaxisAWESOME it was awesome thank you for this experience and i will be happy
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 508