TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Easy to use First time filing taxes was easy to navigate was a little confused at the end but i think i figured it out
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax Support is Awesome I had an issue with TurboTax wanting to charge me for Premium because my prior year tax return I was a 1099 filer. Spoke to live support person and she got my problem resolved in minutes.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax Was So Easy! Everyone was very nice and helpful. Both Hasani and Sue made it very easy.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is Awesome! TurboTax is very user friendly for first time users.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbotax for me was quick and easy. I had a good experience with turbotax. There was someone there for me if I needed them.
Date published: 2023-04-19
Rated 5 out of 5 by from Amazing Max Deductions & Documents to file FED I was walked thru simple process.Each Suggestion to evaluate and review, kept coming up with more deductions. Easy to enter and let TurboTax analyze and make suggestions. The "help" aka " show examples" absolutely was invaluable. SOOO HAPPY as a Self- Employer
Date published: 2023-04-19
Rated 4 out of 5 by from Little difficult and expensive First time, spent half a day filing. Not easy, but glad I completed with a fee.
Date published: 2023-04-19
Rated 4 out of 5 by from smoother and more streamlined was able to get to most docs electronically or by PDF for W2
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax with Rim Very happy with my tax expert. She made me feel comfortable and was very personable.
Date published: 2023-04-19
Rated 3 out of 5 by from Not all that great Filing my taxes and then realizing the day after that my state return was not filed never happened to me before every year; it is less and less intuitive.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 352
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use First time filing taxes was easy to navigate was a little confused at the end but i think i figured it out
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax Support is Awesome I had an issue with TurboTax wanting to charge me for Premium because my prior year tax return I was a 1099 filer. Spoke to live support person and she got my problem resolved in minutes.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax Was So Easy! Everyone was very nice and helpful. Both Hasani and Sue made it very easy.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is Awesome! TurboTax is very user friendly for first time users.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbotax for me was quick and easy. I had a good experience with turbotax. There was someone there for me if I needed them.
Date published: 2023-04-19
Rated 5 out of 5 by from Amazing Max Deductions & Documents to file FED I was walked thru simple process.Each Suggestion to evaluate and review, kept coming up with more deductions. Easy to enter and let TurboTax analyze and make suggestions. The "help" aka " show examples" absolutely was invaluable. SOOO HAPPY as a Self- Employer
Date published: 2023-04-19
Rated 4 out of 5 by from Little difficult and expensive First time, spent half a day filing. Not easy, but glad I completed with a fee.
Date published: 2023-04-19
Rated 4 out of 5 by from smoother and more streamlined was able to get to most docs electronically or by PDF for W2
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax with Rim Very happy with my tax expert. She made me feel comfortable and was very personable.
Date published: 2023-04-19
Rated 3 out of 5 by from Not all that great Filing my taxes and then realizing the day after that my state return was not filed never happened to me before every year; it is less and less intuitive.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 352