TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Thanks TT~~~ The representative helped me in moments to find the error on my return... thanks for making it simple
Date published: 2021-03-06
Rated 4 out of 5 by from Convenient and Easy It seems to me that my 8 year history of using TurboTax would indicate that it works for me. It has been easy and convenient every year. It would only be better if I still qualified for the "free" option, but I do not.
Date published: 2021-03-06
Rated 1 out of 5 by from Couldn't explain charges and fees Usually TurboTax is great but this time I was unaware and not told about the charges I was getting charged until the very end and when I called customer service to find out what the charges were for they couldn't even explain to me what I was getting charged or I will not use this product again and I do not recommend it
Date published: 2021-03-06
Rated 4 out of 5 by from Importing from QB self Employed was tricky I have a side business in addition to being a W-2 employee. The business receives 1099s from clients. I entered the 1099 info. Everything was going great. I was ready to pull the trigger and submit and then I noticed that Tubo Tax imported the income from QB Self Employed. This income was the same as my 1099s. So in essence, it showing that I had double the income from my side business. It was probable something I did. All I needed to do was delete that income and all was good. The business expenses were carried over fine and the Schedule C was perfect.
Date published: 2021-03-06
Rated 1 out of 5 by from Couldn't explain charges and fees Usually TurboTax is great but this time I was unaware and not told about the charges I was getting charged until the very end and when I called customer service to find out what the charges were for they couldn't even explain to me what I was getting charged or I will not use this product again and I do not recommend it
Date published: 2021-03-06
Rated 5 out of 5 by from Good Good had no problems with this service and they were good ⁴
Date published: 2021-03-06
Rated 5 out of 5 by from Amazing website Man I tell you. what guys. Me and my wife was really nervous doing our taxes on our own. But from using TurboTax, they made it so easy step by step. I truly recommend using. turbo tax. just not for saving money but to get more money in your pocket.
Date published: 2021-03-06
Rated 1 out of 5 by from Couldn't explain charges and fees Usually TurboTax is great but this time I was unaware and not told about the charges I was getting charged until the very end and when I called customer service to find out what the charges were for they couldn't even explain to me what I was getting charged or I will not use this product again and I do not recommend it
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax is super product. Been using Turbo Tax for over 20 years. Always Awesome!
Date published: 2021-03-06
Rated 5 out of 5 by from Turbotax is incredible The program is easy to follow, use and understand. For an individual who is filing their own taxes on their own for the first time in years, this was incredible. I was very anxious and leery on doing this on my own; however Turbotax made the process doable and not as daunting as I had made it to be.
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 205
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Thanks TT~~~ The representative helped me in moments to find the error on my return... thanks for making it simple
Date published: 2021-03-06
Rated 4 out of 5 by from Convenient and Easy It seems to me that my 8 year history of using TurboTax would indicate that it works for me. It has been easy and convenient every year. It would only be better if I still qualified for the "free" option, but I do not.
Date published: 2021-03-06
Rated 1 out of 5 by from Couldn't explain charges and fees Usually TurboTax is great but this time I was unaware and not told about the charges I was getting charged until the very end and when I called customer service to find out what the charges were for they couldn't even explain to me what I was getting charged or I will not use this product again and I do not recommend it
Date published: 2021-03-06
Rated 4 out of 5 by from Importing from QB self Employed was tricky I have a side business in addition to being a W-2 employee. The business receives 1099s from clients. I entered the 1099 info. Everything was going great. I was ready to pull the trigger and submit and then I noticed that Tubo Tax imported the income from QB Self Employed. This income was the same as my 1099s. So in essence, it showing that I had double the income from my side business. It was probable something I did. All I needed to do was delete that income and all was good. The business expenses were carried over fine and the Schedule C was perfect.
Date published: 2021-03-06
Rated 1 out of 5 by from Couldn't explain charges and fees Usually TurboTax is great but this time I was unaware and not told about the charges I was getting charged until the very end and when I called customer service to find out what the charges were for they couldn't even explain to me what I was getting charged or I will not use this product again and I do not recommend it
Date published: 2021-03-06
Rated 5 out of 5 by from Good Good had no problems with this service and they were good ⁴
Date published: 2021-03-06
Rated 5 out of 5 by from Amazing website Man I tell you. what guys. Me and my wife was really nervous doing our taxes on our own. But from using TurboTax, they made it so easy step by step. I truly recommend using. turbo tax. just not for saving money but to get more money in your pocket.
Date published: 2021-03-06
Rated 1 out of 5 by from Couldn't explain charges and fees Usually TurboTax is great but this time I was unaware and not told about the charges I was getting charged until the very end and when I called customer service to find out what the charges were for they couldn't even explain to me what I was getting charged or I will not use this product again and I do not recommend it
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax is super product. Been using Turbo Tax for over 20 years. Always Awesome!
Date published: 2021-03-06
Rated 5 out of 5 by from Turbotax is incredible The program is easy to follow, use and understand. For an individual who is filing their own taxes on their own for the first time in years, this was incredible. I was very anxious and leery on doing this on my own; however Turbotax made the process doable and not as daunting as I had made it to be.
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 205