TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 3 out of 5 by from Great Great absolutely wonderful awesome made my life so easy
Date published: 2023-04-17
Rated 5 out of 5 by from Helpful Helped me with deductions, super great, I loved it.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is a great product I have been using Turbo Tax now for several years and I am very satisfied with the results. The product is very easy to use!
Date published: 2023-04-17
Rated 4 out of 5 by from Amendment is crazy Amendment is crazy. When you try to amend the taxes TT thinks you have already received the refund, but also fixes the original forms. I had to change from direct deposit to mail-in check, and it was a nightmare because the amended taxes said that IRS doesn't owe me anything. IN SANE. I had to remove the amended (X) forms.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent Easy and efficient. Use every year for my returns.
Date published: 2023-04-17
Rated 5 out of 5 by from Everything went well! Everything was streamlined and it went very well. We have use TT in the past and will continue next year.
Date published: 2023-04-17
Rated 3 out of 5 by from Got the job done I think the services offered in turbo tax keep reducing Nothing personal has changed but I feel like they ask less and less questions to maximize my return and make sure my return is accurate
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax Tax preparer completed my forms quickly. It was an easy process.
Date published: 2023-04-17
Rated 5 out of 5 by from Fantastic Experience As a new resident in the State of Louisiana, TurboTax guided me and educated me the US tax system. It is a fantastic service and guides you through each step of what otherwise would be a painful process.
Date published: 2023-04-17
Rated 2 out of 5 by from not as good as previous years was not impressed this year .. will look elsewhere next year
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1876
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Great Great absolutely wonderful awesome made my life so easy
Date published: 2023-04-17
Rated 5 out of 5 by from Helpful Helped me with deductions, super great, I loved it.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is a great product I have been using Turbo Tax now for several years and I am very satisfied with the results. The product is very easy to use!
Date published: 2023-04-17
Rated 4 out of 5 by from Amendment is crazy Amendment is crazy. When you try to amend the taxes TT thinks you have already received the refund, but also fixes the original forms. I had to change from direct deposit to mail-in check, and it was a nightmare because the amended taxes said that IRS doesn't owe me anything. IN SANE. I had to remove the amended (X) forms.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent Easy and efficient. Use every year for my returns.
Date published: 2023-04-17
Rated 5 out of 5 by from Everything went well! Everything was streamlined and it went very well. We have use TT in the past and will continue next year.
Date published: 2023-04-17
Rated 3 out of 5 by from Got the job done I think the services offered in turbo tax keep reducing Nothing personal has changed but I feel like they ask less and less questions to maximize my return and make sure my return is accurate
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax Tax preparer completed my forms quickly. It was an easy process.
Date published: 2023-04-17
Rated 5 out of 5 by from Fantastic Experience As a new resident in the State of Louisiana, TurboTax guided me and educated me the US tax system. It is a fantastic service and guides you through each step of what otherwise would be a painful process.
Date published: 2023-04-17
Rated 2 out of 5 by from not as good as previous years was not impressed this year .. will look elsewhere next year
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1876