TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Overall, Great! But.... We've used Turbotax for years and plan to keep using it. However, after using the Business version to do my Partnership Tax return (and K-1s), our personal Turbotax program didn't like one of the K-1 entries and refused to e-file (until I removed the offending entry) I may get audited as a result, and I hope they correct this in the future.
Date published: 2023-04-17
Rated 5 out of 5 by from Great,love turbo tax I like being able to see last years comparison along side the current year.
Date published: 2023-04-17
Rated 5 out of 5 by from Exactly service I have used TurboTax for the past 3 years and it never disappoints me it is always the best place to file your taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy filing with Turbo Tax! Turbo Tax guiding me through every step and assured me that the filing was accurate
Date published: 2023-04-17
Rated 3 out of 5 by from used Turbotax for years the process is straight forward but one small issue is the state section. Since we live in a state where there is no tax, the process is terrible to get to finish.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Great Have used them for 7 years and they are very helpful when I have questions and need help with explaining things.
Date published: 2023-04-17
Rated 1 out of 5 by from Force switch to Premium I wont be using TurboTax next year. The last minute mandatory switch to Premium after I finished my entire return feels like they just wanted some excuse to charge more fees
Date published: 2023-04-17
Rated 5 out of 5 by from Love turbo tax Easy to navagate do it every year and will always return
Date published: 2023-04-17
Rated 1 out of 5 by from fees after fees after fees Nonstop addition of fees in the middle of the process
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is a great tool for filing taxes. Terrance was great. He knew exactly how to walk me through the steps needed to fix my issue. What a time saver!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1808
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Overall, Great! But.... We've used Turbotax for years and plan to keep using it. However, after using the Business version to do my Partnership Tax return (and K-1s), our personal Turbotax program didn't like one of the K-1 entries and refused to e-file (until I removed the offending entry) I may get audited as a result, and I hope they correct this in the future.
Date published: 2023-04-17
Rated 5 out of 5 by from Great,love turbo tax I like being able to see last years comparison along side the current year.
Date published: 2023-04-17
Rated 5 out of 5 by from Exactly service I have used TurboTax for the past 3 years and it never disappoints me it is always the best place to file your taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy filing with Turbo Tax! Turbo Tax guiding me through every step and assured me that the filing was accurate
Date published: 2023-04-17
Rated 3 out of 5 by from used Turbotax for years the process is straight forward but one small issue is the state section. Since we live in a state where there is no tax, the process is terrible to get to finish.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Great Have used them for 7 years and they are very helpful when I have questions and need help with explaining things.
Date published: 2023-04-17
Rated 1 out of 5 by from Force switch to Premium I wont be using TurboTax next year. The last minute mandatory switch to Premium after I finished my entire return feels like they just wanted some excuse to charge more fees
Date published: 2023-04-17
Rated 5 out of 5 by from Love turbo tax Easy to navagate do it every year and will always return
Date published: 2023-04-17
Rated 1 out of 5 by from fees after fees after fees Nonstop addition of fees in the middle of the process
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is a great tool for filing taxes. Terrance was great. He knew exactly how to walk me through the steps needed to fix my issue. What a time saver!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1808