TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great product quick and easy to use they walked me through the whole thing
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is awesome Have been using it for years very easy to use. I actually used it to teach myself how to do my own taxes.
Date published: 2021-03-02
Rated 5 out of 5 by from Great tool overall, very good had few questions only one that involved a rep and Cheryn was excellent!
Date published: 2021-03-02
Rated 5 out of 5 by from Easy, informative, and helpful I've been using TurboTax for years and every year it seems to be a little better than before and a little more intuitive. Questions are answered with front loaded information and helpful experts are only a few clicks away for specifics. Always my go to choice for the yearly request to get my money back.
Date published: 2021-03-02
Rated 3 out of 5 by from meh Charged me for state e-file, assured me that transmission could not be stopped, but subsequently choked on a date entered in a worksheet that it would not accept any changes. Also, kept complaining about a 0 value the software entered on a worksheet, "this value is too large", refused any negative value, and also called any positive value too large
Date published: 2021-03-02
Rated 5 out of 5 by from turbo tax is awesome very easy to navigate and easy understand I will use them again
Date published: 2021-03-02
Rated 5 out of 5 by from simple and easy love it simple to use and understand.. i will use it again next year too
Date published: 2021-03-02
Rated 5 out of 5 by from easy Made it easy to file. I'm retired but filed to get my missing second stimulus check
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax was easy to navigate - great to use I was able to do my taxes in one short morning session.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to use....Amazing!!! step by step help always right there if needed. great way to file taxes. you wont be sorry.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1313
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great product quick and easy to use they walked me through the whole thing
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is awesome Have been using it for years very easy to use. I actually used it to teach myself how to do my own taxes.
Date published: 2021-03-02
Rated 5 out of 5 by from Great tool overall, very good had few questions only one that involved a rep and Cheryn was excellent!
Date published: 2021-03-02
Rated 5 out of 5 by from Easy, informative, and helpful I've been using TurboTax for years and every year it seems to be a little better than before and a little more intuitive. Questions are answered with front loaded information and helpful experts are only a few clicks away for specifics. Always my go to choice for the yearly request to get my money back.
Date published: 2021-03-02
Rated 3 out of 5 by from meh Charged me for state e-file, assured me that transmission could not be stopped, but subsequently choked on a date entered in a worksheet that it would not accept any changes. Also, kept complaining about a 0 value the software entered on a worksheet, "this value is too large", refused any negative value, and also called any positive value too large
Date published: 2021-03-02
Rated 5 out of 5 by from turbo tax is awesome very easy to navigate and easy understand I will use them again
Date published: 2021-03-02
Rated 5 out of 5 by from simple and easy love it simple to use and understand.. i will use it again next year too
Date published: 2021-03-02
Rated 5 out of 5 by from easy Made it easy to file. I'm retired but filed to get my missing second stimulus check
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax was easy to navigate - great to use I was able to do my taxes in one short morning session.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to use....Amazing!!! step by step help always right there if needed. great way to file taxes. you wont be sorry.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1313