TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is on point This is a great tool for neophytes doing their own taxes. I fee very confident with this product guiding me through and catching any error on the spot.
Date published: 2023-04-18
Rated 2 out of 5 by from I really like Turbo Tax but is has gotten high! I have used Turbo Tax for years with the Freedom Edition. Now they don't offer it and it has gotten really high to purchase.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome and easy Great customer service and easy to use. Always learning something new.
Date published: 2023-04-18
Rated 5 out of 5 by from Amazing for Young People New to Taxes I have now filed my own taxes for 3 years now. This was the first where I was not heavily assisted by my mother, who is a business administrator and property owner. I bought a house in 2022 and work multiple jobs, one being an independent contractor. TurboTax has such great tips, explanations, and easy to follow guides that made an extensive process easy for a young adult still learning everything that goes into filing taxes. I am extremely happy with the service and will continue to use it for the foreseeable future!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Really Breaks it down I have not done my own taxes in some time. I did pay more than my normal accountant, but it was worth every penny!!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome I think this is the best thing ever. It is so easy and so affordable or completely free and that is so fantastic. I hope it sticks around for good.
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax Business for Trusts is awful Ridiculous that you need to buy TurboTax Business for a simple trust to file a 1041. Nothing is automated, cannot import brokerage accounts. State doesn't do anything, just presents a form and tells you to fill it out.
Date published: 2023-04-18
Rated 1 out of 5 by from Will not be using turbo tax again Having to pay was very upsetting, I didnt get an option for free filing
Date published: 2023-04-18
Rated 5 out of 5 by from Even for very complicated taxes TurboTax rocks! Each year it seems my taxes are more complicated. TurboTax walks me through everything easily and I appreciate the audit defense option.
Date published: 2023-04-18
Rated 1 out of 5 by from Difficult to use and ended up oweing Terrible, I had to put my info from last years taxes in 5 times before it saved and still have to mail in my taxes?? what was the point of efiling? It didn't even explain if I need to send in a check with the form? 100% going back to H&R block next year
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1138
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is on point This is a great tool for neophytes doing their own taxes. I fee very confident with this product guiding me through and catching any error on the spot.
Date published: 2023-04-18
Rated 2 out of 5 by from I really like Turbo Tax but is has gotten high! I have used Turbo Tax for years with the Freedom Edition. Now they don't offer it and it has gotten really high to purchase.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome and easy Great customer service and easy to use. Always learning something new.
Date published: 2023-04-18
Rated 5 out of 5 by from Amazing for Young People New to Taxes I have now filed my own taxes for 3 years now. This was the first where I was not heavily assisted by my mother, who is a business administrator and property owner. I bought a house in 2022 and work multiple jobs, one being an independent contractor. TurboTax has such great tips, explanations, and easy to follow guides that made an extensive process easy for a young adult still learning everything that goes into filing taxes. I am extremely happy with the service and will continue to use it for the foreseeable future!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Really Breaks it down I have not done my own taxes in some time. I did pay more than my normal accountant, but it was worth every penny!!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome I think this is the best thing ever. It is so easy and so affordable or completely free and that is so fantastic. I hope it sticks around for good.
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax Business for Trusts is awful Ridiculous that you need to buy TurboTax Business for a simple trust to file a 1041. Nothing is automated, cannot import brokerage accounts. State doesn't do anything, just presents a form and tells you to fill it out.
Date published: 2023-04-18
Rated 1 out of 5 by from Will not be using turbo tax again Having to pay was very upsetting, I didnt get an option for free filing
Date published: 2023-04-18
Rated 5 out of 5 by from Even for very complicated taxes TurboTax rocks! Each year it seems my taxes are more complicated. TurboTax walks me through everything easily and I appreciate the audit defense option.
Date published: 2023-04-18
Rated 1 out of 5 by from Difficult to use and ended up oweing Terrible, I had to put my info from last years taxes in 5 times before it saved and still have to mail in my taxes?? what was the point of efiling? It didn't even explain if I need to send in a check with the form? 100% going back to H&R block next year
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1138