TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from 2022 FILING ORIGINALLY DOWNLOADED TURBOTAX DELUXE & HAD SEVERAL ISSUES TRYING TO DO STATE RETURN FOR SELF-EMPLOYMENT. THEN DOWNLOADED SIMPLER VERSION OF PROGRAM VIA COSTCO & ZIPPED RIGHT THRU THE PROCESS TO A MUCH SIMPLER & LOGICAL CONCLUSION.
Date published: 2023-04-18
Rated 5 out of 5 by from Feel very comfortable using for my annual filing! Keeps me organized and reminds me of things that I have forgotten about. Fully trust the outcome.
Date published: 2023-04-18
Rated 1 out of 5 by from Rip off It says its free and then it charges me 59 bucks for a basic return
Date published: 2023-04-18
Rated 4 out of 5 by from Pretty good It charged me even though I did it myself. It’s supposed to be free file.
Date published: 2023-04-18
Rated 1 out of 5 by from Expensive Mess Nothing worked correctly. The imports of my documents, whether it was importing directly though an outside company or via PDF/photo, were riddled with errors. I had to go back and make HUNDREDS of manual corrections. The mistakes were absolutely brainless too. At one point it was reading the year "2022" as a dollar amount and demanding I account for $2,220 worth of funds on random forms. Absolutely no one is around to help or has a satisfactory answer for anything. And it costs several times what HR Block does (and somehow after all that actually works better). I'm also positive I'm missing potential deductions from my state taxes that they just don't account for. I have no confidence in this return and it took forever.
Date published: 2023-04-18
Rated 5 out of 5 by from The best tax software I have used! Turbo tax takes me through the whole tax process with ease
Date published: 2023-04-18
Rated 5 out of 5 by from Great Easy to use.If you run into problem, the have experts to cover your back
Date published: 2023-04-18
Rated 4 out of 5 by from Writing this review is taking more than a minute I've been a TurboTax user since 2005. We've all seen the notice to "Update the Software", which will "Only take a minute". Of course, the minute passes, and TurboTax acknowledges "it's taking longer than one minute". As we approach Intuit's 30th year of ownership, and the 40th anniversary of TurboTax's existence, can't y'all come up with some additional acknowledgements?
Date published: 2023-04-18
Rated 5 out of 5 by from Love TurboTax Using TurboTax makes the time it takes to file my taxes a lot shorter. And who doesn't like taht?
Date published: 2023-04-18
Rated 1 out of 5 by from Way too expensive When you don't make a lot of money as a freelancer, are a recent college graduate and are broke, Turbotax charges me the $3 more than my refund for premium -- That they require me to get. With that said, I couldn't even use my refund to pay for premium. I am now broke and my cat is dying. Can't believe it. Thanks turbotax.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 983
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 2022 FILING ORIGINALLY DOWNLOADED TURBOTAX DELUXE & HAD SEVERAL ISSUES TRYING TO DO STATE RETURN FOR SELF-EMPLOYMENT. THEN DOWNLOADED SIMPLER VERSION OF PROGRAM VIA COSTCO & ZIPPED RIGHT THRU THE PROCESS TO A MUCH SIMPLER & LOGICAL CONCLUSION.
Date published: 2023-04-18
Rated 5 out of 5 by from Feel very comfortable using for my annual filing! Keeps me organized and reminds me of things that I have forgotten about. Fully trust the outcome.
Date published: 2023-04-18
Rated 1 out of 5 by from Rip off It says its free and then it charges me 59 bucks for a basic return
Date published: 2023-04-18
Rated 4 out of 5 by from Pretty good It charged me even though I did it myself. It’s supposed to be free file.
Date published: 2023-04-18
Rated 1 out of 5 by from Expensive Mess Nothing worked correctly. The imports of my documents, whether it was importing directly though an outside company or via PDF/photo, were riddled with errors. I had to go back and make HUNDREDS of manual corrections. The mistakes were absolutely brainless too. At one point it was reading the year "2022" as a dollar amount and demanding I account for $2,220 worth of funds on random forms. Absolutely no one is around to help or has a satisfactory answer for anything. And it costs several times what HR Block does (and somehow after all that actually works better). I'm also positive I'm missing potential deductions from my state taxes that they just don't account for. I have no confidence in this return and it took forever.
Date published: 2023-04-18
Rated 5 out of 5 by from The best tax software I have used! Turbo tax takes me through the whole tax process with ease
Date published: 2023-04-18
Rated 5 out of 5 by from Great Easy to use.If you run into problem, the have experts to cover your back
Date published: 2023-04-18
Rated 4 out of 5 by from Writing this review is taking more than a minute I've been a TurboTax user since 2005. We've all seen the notice to "Update the Software", which will "Only take a minute". Of course, the minute passes, and TurboTax acknowledges "it's taking longer than one minute". As we approach Intuit's 30th year of ownership, and the 40th anniversary of TurboTax's existence, can't y'all come up with some additional acknowledgements?
Date published: 2023-04-18
Rated 5 out of 5 by from Love TurboTax Using TurboTax makes the time it takes to file my taxes a lot shorter. And who doesn't like taht?
Date published: 2023-04-18
Rated 1 out of 5 by from Way too expensive When you don't make a lot of money as a freelancer, are a recent college graduate and are broke, Turbotax charges me the $3 more than my refund for premium -- That they require me to get. With that said, I couldn't even use my refund to pay for premium. I am now broke and my cat is dying. Can't believe it. Thanks turbotax.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 983