TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Very Easy for First Time Filer This was my first time filing taxes. I was nervous but turbo tax walked me through all of the steps.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy for a small business Easy to use and help links answered all of my questions.
Date published: 2023-04-19
Rated 5 out of 5 by from TURBOTAX is fantastic TurboTax Online is the most user-friendly, accurate, and comprehensive system for filing taxes. Excellent instruction and recommendations from TurboTax.
Date published: 2023-04-19
Rated 5 out of 5 by from Worked Great It was easy and fairly quick. I would recommend Turbo Tax.
Date published: 2023-04-19
Rated 2 out of 5 by from Need better guidance. Include Trust in Premier. Didn't show due or refund. Not complete information.
Date published: 2023-04-19
Rated 4 out of 5 by from TurboTax is convenient and easy to use I like how straightforward and easy it is to file through tutbotax
Date published: 2023-04-19
Rated 1 out of 5 by from Scam Scam, don't use. scam you with the price at the end
Date published: 2023-04-19
Rated 3 out of 5 by from TurboTax Is so expensive now Just finished my son's taxes and OMG. I've used TurboTax for years and it just keeps getting more expensive. It started out free for my son, then went to $29, then jumped to TurboMax for $59. They lead you to think throughout the process that it's one standard fee but when you go to check out it's all separate. By the time I checked out it was $59 for federal, $59 for state, $59 for Max, and now a $39 processing fee to use your refund to pay for fees. The taxes are for my 19-year-old son who is in college. No reason whatsoever that it should cost $216 to process simple returns. I have used TurboTax for the past 9 years but will not be back next year.
Date published: 2023-04-19
Rated 3 out of 5 by from TurboTax is good It was good overall. Takes some time but it’s helpful
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax makes filing easier and faster for sure. I have been using TurboTax for several years now and appreciate the efficient process.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 623
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Easy for First Time Filer This was my first time filing taxes. I was nervous but turbo tax walked me through all of the steps.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy for a small business Easy to use and help links answered all of my questions.
Date published: 2023-04-19
Rated 5 out of 5 by from TURBOTAX is fantastic TurboTax Online is the most user-friendly, accurate, and comprehensive system for filing taxes. Excellent instruction and recommendations from TurboTax.
Date published: 2023-04-19
Rated 5 out of 5 by from Worked Great It was easy and fairly quick. I would recommend Turbo Tax.
Date published: 2023-04-19
Rated 2 out of 5 by from Need better guidance. Include Trust in Premier. Didn't show due or refund. Not complete information.
Date published: 2023-04-19
Rated 4 out of 5 by from TurboTax is convenient and easy to use I like how straightforward and easy it is to file through tutbotax
Date published: 2023-04-19
Rated 1 out of 5 by from Scam Scam, don't use. scam you with the price at the end
Date published: 2023-04-19
Rated 3 out of 5 by from TurboTax Is so expensive now Just finished my son's taxes and OMG. I've used TurboTax for years and it just keeps getting more expensive. It started out free for my son, then went to $29, then jumped to TurboMax for $59. They lead you to think throughout the process that it's one standard fee but when you go to check out it's all separate. By the time I checked out it was $59 for federal, $59 for state, $59 for Max, and now a $39 processing fee to use your refund to pay for fees. The taxes are for my 19-year-old son who is in college. No reason whatsoever that it should cost $216 to process simple returns. I have used TurboTax for the past 9 years but will not be back next year.
Date published: 2023-04-19
Rated 3 out of 5 by from TurboTax is good It was good overall. Takes some time but it’s helpful
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax makes filing easier and faster for sure. I have been using TurboTax for several years now and appreciate the efficient process.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 623