TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Worked well and efficient I filed federal and two state returns, itemized. Good user interface. Auto-loaded previous years' information (as needed) and also auto-filled duplicative information/data across all federal and states' forms. Uploaded PDFs of W-2s (and other forms, as needed) and auto-loaded that data. Very helpful/useful/informative help menu on various entries, topics, questions. Step-by-step instructions to cover all topics very effectively. Multiple methods provided to receive and/or pay federal and state taxes (either payments or refunds, as applicable.) The Turbo Tax website was very quick/responsive; no long lags on data entry, data validation/verification/review, or updating from one screen to the next. Overall, Turbo Tax performed very well for my tax needs. It address all my tax issues, processed everything expediently, and no stress working my way through the web-based tax filing process.
Date published: 2021-05-17
Rated 5 out of 5 by from Great job with TurboTax All went well. including my chat with a help representative.
Date published: 2021-05-17
Rated 5 out of 5 by from WONDERFUL PRODUCT I HAVE USED TURBO TAX FOR YEARS AND IT'S A GREAT PRODUCT. EASY TO UNDERSTAND AND UTILIZE
Date published: 2021-05-17
Rated 4 out of 5 by from Very Easy to use Very self explanatory with a few exceptions that took a little more searching.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is great! There were a few times where I got stuck so I called for help. Within minutes someone called me and walked me through my difficult situation.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax makes it Easy I love the way turbo tax takes you step by step. Explanations are given throughout the way. All my info from previous years using turbo tax are right there to reference.
Date published: 2021-05-17
Rated 4 out of 5 by from Good job Got all the help needed. Awesome.. great job turbo
Date published: 2021-05-17
Rated 2 out of 5 by from IP PIN access The IRS wanted to have my spouse add an IP Pin. Your software doesn't prompt you for it nor does it tell you where to find it in the forms section. I had to look for it manually. This was time consuming. So please add this feature
Date published: 2021-05-17
Rated 5 out of 5 by from Essential Tool I've used TurboTax for several years; preferring it to having an accountant do our taxes. It is easy to use with useful prompts to insure everything is complete and accurate.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is my annual standard! A little tedious, but comprehensive. Thanks for the assistance.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 601
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Worked well and efficient I filed federal and two state returns, itemized. Good user interface. Auto-loaded previous years' information (as needed) and also auto-filled duplicative information/data across all federal and states' forms. Uploaded PDFs of W-2s (and other forms, as needed) and auto-loaded that data. Very helpful/useful/informative help menu on various entries, topics, questions. Step-by-step instructions to cover all topics very effectively. Multiple methods provided to receive and/or pay federal and state taxes (either payments or refunds, as applicable.) The Turbo Tax website was very quick/responsive; no long lags on data entry, data validation/verification/review, or updating from one screen to the next. Overall, Turbo Tax performed very well for my tax needs. It address all my tax issues, processed everything expediently, and no stress working my way through the web-based tax filing process.
Date published: 2021-05-17
Rated 5 out of 5 by from Great job with TurboTax All went well. including my chat with a help representative.
Date published: 2021-05-17
Rated 5 out of 5 by from WONDERFUL PRODUCT I HAVE USED TURBO TAX FOR YEARS AND IT'S A GREAT PRODUCT. EASY TO UNDERSTAND AND UTILIZE
Date published: 2021-05-17
Rated 4 out of 5 by from Very Easy to use Very self explanatory with a few exceptions that took a little more searching.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is great! There were a few times where I got stuck so I called for help. Within minutes someone called me and walked me through my difficult situation.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax makes it Easy I love the way turbo tax takes you step by step. Explanations are given throughout the way. All my info from previous years using turbo tax are right there to reference.
Date published: 2021-05-17
Rated 4 out of 5 by from Good job Got all the help needed. Awesome.. great job turbo
Date published: 2021-05-17
Rated 2 out of 5 by from IP PIN access The IRS wanted to have my spouse add an IP Pin. Your software doesn't prompt you for it nor does it tell you where to find it in the forms section. I had to look for it manually. This was time consuming. So please add this feature
Date published: 2021-05-17
Rated 5 out of 5 by from Essential Tool I've used TurboTax for several years; preferring it to having an accountant do our taxes. It is easy to use with useful prompts to insure everything is complete and accurate.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is my annual standard! A little tedious, but comprehensive. Thanks for the assistance.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 601