TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Super useful Straight forward and helpful, I've used TurboTax for the last nine years.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is easy to use. The process was simple and easy. The help windows were very beneficial when I had questions.
Date published: 2023-03-28
Rated 5 out of 5 by from Makes tax prep and filing so easy I appreciate the step by step process that Turbo Tax takes you through, and the ease of importing W2 info from a pdf and importing all the tax forms from my investment accounts with just one click. I HATE typing in numbers so this saves time and aggravation. It's also easy to e-file and my return is accepted by the IRS right away. Have been using Turbo Tax for more than 15 years and will keep using it.
Date published: 2023-03-28
Rated 3 out of 5 by from 2022 Turbo tax Wording sometimes confusing for us old retirees. Please be more direct with the statement. Speak for the 8th grade level use to be the target. It is getting a little expensive.
Date published: 2023-03-28
Rated 4 out of 5 by from TurboTax was good and easy to use. I really enjoyed my time doing my taxes on here. I will tell anyone I know to use TurboTax.
Date published: 2023-03-28
Rated 1 out of 5 by from NOT USER FRIENDLY I STARTED USING TURBO TAX IN 2001 EVERY YEAR TH AT I USE IT I HAVE THE SAME RETURN NOTHING ADDED OR TAKEN AWAY YET TURBO TAX GIVES ME A HARD TIME WITH THE SAME PROBLEM WHY
Date published: 2023-03-28
Rated 1 out of 5 by from horrible product worst experience I ever had; I had many problems with e-file.
Date published: 2023-03-28
Rated 5 out of 5 by from Makes Taxes Easy I love using TurboTax every year to do my taxes, it's easy and there is help available if I need it
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax Easy to Use I enjoyed using the TurboTax software. It is both intuitive and easy to navigate. It supports answering most tax questions as you go through the process. I love using this app. It gets better each year.
Date published: 2023-03-28
Rated 5 out of 5 by from Step-by-step The menu driven boxes takes you through in steps with questions you answer to fit your situation and needs. There is always the useful "Back" icon to allow you to backup to previous pages. You can delete, review, edit, add. The tax experts in live chat are timely, responsive, and can view your screen if needed and desired.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5555
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super useful Straight forward and helpful, I've used TurboTax for the last nine years.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is easy to use. The process was simple and easy. The help windows were very beneficial when I had questions.
Date published: 2023-03-28
Rated 5 out of 5 by from Makes tax prep and filing so easy I appreciate the step by step process that Turbo Tax takes you through, and the ease of importing W2 info from a pdf and importing all the tax forms from my investment accounts with just one click. I HATE typing in numbers so this saves time and aggravation. It's also easy to e-file and my return is accepted by the IRS right away. Have been using Turbo Tax for more than 15 years and will keep using it.
Date published: 2023-03-28
Rated 3 out of 5 by from 2022 Turbo tax Wording sometimes confusing for us old retirees. Please be more direct with the statement. Speak for the 8th grade level use to be the target. It is getting a little expensive.
Date published: 2023-03-28
Rated 4 out of 5 by from TurboTax was good and easy to use. I really enjoyed my time doing my taxes on here. I will tell anyone I know to use TurboTax.
Date published: 2023-03-28
Rated 1 out of 5 by from NOT USER FRIENDLY I STARTED USING TURBO TAX IN 2001 EVERY YEAR TH AT I USE IT I HAVE THE SAME RETURN NOTHING ADDED OR TAKEN AWAY YET TURBO TAX GIVES ME A HARD TIME WITH THE SAME PROBLEM WHY
Date published: 2023-03-28
Rated 1 out of 5 by from horrible product worst experience I ever had; I had many problems with e-file.
Date published: 2023-03-28
Rated 5 out of 5 by from Makes Taxes Easy I love using TurboTax every year to do my taxes, it's easy and there is help available if I need it
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax Easy to Use I enjoyed using the TurboTax software. It is both intuitive and easy to navigate. It supports answering most tax questions as you go through the process. I love using this app. It gets better each year.
Date published: 2023-03-28
Rated 5 out of 5 by from Step-by-step The menu driven boxes takes you through in steps with questions you answer to fit your situation and needs. There is always the useful "Back" icon to allow you to backup to previous pages. You can delete, review, edit, add. The tax experts in live chat are timely, responsive, and can view your screen if needed and desired.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5555