TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Love TurboTax! TurboTax makes it so easy to do my taxes with the step-by-step instructions and lots of helpful information. I love that my returns are generated as I work through each step, and I can work at my own pace.
Date published: 2023-04-03
Rated 1 out of 5 by from Misleading Said it would take 28 minutes but actually took 4 hours. Misleading about the cost. Added fees.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo tax is awsome! Thanks for excellent help guiding me through the process!!!
Date published: 2023-04-03
Rated 1 out of 5 by from Turbo Tax has challenges Wasn't able to pay turbo tax fees until I called and had CX person tell me to change my address to 123 Main street to allow this bug to finalize mt payment. This is a huge issue for a digital payments company! Also numerous other issues with scheule updates without clear explanations.
Date published: 2023-04-03
Rated 5 out of 5 by from user friendly, quick and easy user friendly, quick and easy. easy to understand,
Date published: 2023-04-03
Rated 5 out of 5 by from Tubro Tax is awesome..... Great product have used for at least a decade......
Date published: 2023-04-03
Rated 5 out of 5 by from The tax advisor's ROCK I rhoight I'd finished my return & fortunately my advisor walked me through the "Valley of Taxes" to complete my EV tax credit
Date published: 2023-04-03
Rated 5 out of 5 by from Easy Taxes Had a few problems but worked them out easily and quickly
Date published: 2023-04-03
Rated 5 out of 5 by from Very Easy for a First-Timer The process was super simple and easy. I've always used a CPA or Tax Preparer in the past and this was much easier than I thought. I'll do my own taxes with TurboTax from now on.
Date published: 2023-04-03
Rated 4 out of 5 by from Somewhat sketchy instructions for a Sr Citizen A bit confusing in places. But successfully completed!
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4502
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love TurboTax! TurboTax makes it so easy to do my taxes with the step-by-step instructions and lots of helpful information. I love that my returns are generated as I work through each step, and I can work at my own pace.
Date published: 2023-04-03
Rated 1 out of 5 by from Misleading Said it would take 28 minutes but actually took 4 hours. Misleading about the cost. Added fees.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo tax is awsome! Thanks for excellent help guiding me through the process!!!
Date published: 2023-04-03
Rated 1 out of 5 by from Turbo Tax has challenges Wasn't able to pay turbo tax fees until I called and had CX person tell me to change my address to 123 Main street to allow this bug to finalize mt payment. This is a huge issue for a digital payments company! Also numerous other issues with scheule updates without clear explanations.
Date published: 2023-04-03
Rated 5 out of 5 by from user friendly, quick and easy user friendly, quick and easy. easy to understand,
Date published: 2023-04-03
Rated 5 out of 5 by from Tubro Tax is awesome..... Great product have used for at least a decade......
Date published: 2023-04-03
Rated 5 out of 5 by from The tax advisor's ROCK I rhoight I'd finished my return & fortunately my advisor walked me through the "Valley of Taxes" to complete my EV tax credit
Date published: 2023-04-03
Rated 5 out of 5 by from Easy Taxes Had a few problems but worked them out easily and quickly
Date published: 2023-04-03
Rated 5 out of 5 by from Very Easy for a First-Timer The process was super simple and easy. I've always used a CPA or Tax Preparer in the past and this was much easier than I thought. I'll do my own taxes with TurboTax from now on.
Date published: 2023-04-03
Rated 4 out of 5 by from Somewhat sketchy instructions for a Sr Citizen A bit confusing in places. But successfully completed!
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4502