TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Expensive Very helpful advisors but for the advice provided it’s very expensive
Date published: 2023-04-04
Rated 5 out of 5 by from Easy and reliable Walks you through every step and is easy to follow along. Highly recommend!
Date published: 2023-04-04
Rated 4 out of 5 by from great experience overall learned a lot during the process and TT made it really easy
Date published: 2023-04-04
Rated 5 out of 5 by from I love T T Great experience I had one issue but it got solved
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax is Great! I had a great experience with Turbo Tax. The live agent I spoke to was also extremely helpful and enabled me to answer questions with ease.
Date published: 2023-04-04
Rated 4 out of 5 by from Turbotax is great! But cost increased. Turbotax is a great tool, but the cost increases each year. Deducting from my federal taxes to pay for the tax return is now 40 dolllars... even though that seems to be the easiest means of doing it.
Date published: 2023-04-04
Rated 5 out of 5 by from Makes it pretty easy I get anxious when I have to do my taxes. Turbo Tax is so straight forward that even an old guy like me can follow the prompts. Thanx
Date published: 2023-04-04
Rated 1 out of 5 by from Huge waste of my time! First the program tells me I would do better taking the standard deduction but then I added $1,240 of expenses I forgot so then it says I would do better taking the itemized deductions. So, I spent over 3 hours totaling up all our medical, dental, prescriptions, donations and all other miscellaneous deductions only to get a message that says "Looks like you would do better taking the Standard Deductions". What a joke! Also, our joint return was 216 pages long but over 170 of those pages were "junk pages"! Tons and tons of worksheets! Who wants to waste paper, ink and trees to print so many duplicated work sheets. I even called a rep to find out how to print the important pages but he had no idea how to do that. Turbo Tax only adds all those extra pages so you think you are getting your money's worth.
Date published: 2023-04-04
Rated 3 out of 5 by from it would get 5 stars except for..... the lack of help with the AGI is ridiculous! Taxes were rejected and I couldn't use e-file because the IRS needed the numbers to match. This year the AGI was asked again! I think if i pay Turbo Tax $188 to do my taxes they should take care of somethings so petty so that i can e-file versus having to send by mail after paying all that money.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax is very easy to use race mode was awesome it was very easy to use I loved it.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4383
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Expensive Very helpful advisors but for the advice provided it’s very expensive
Date published: 2023-04-04
Rated 5 out of 5 by from Easy and reliable Walks you through every step and is easy to follow along. Highly recommend!
Date published: 2023-04-04
Rated 4 out of 5 by from great experience overall learned a lot during the process and TT made it really easy
Date published: 2023-04-04
Rated 5 out of 5 by from I love T T Great experience I had one issue but it got solved
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax is Great! I had a great experience with Turbo Tax. The live agent I spoke to was also extremely helpful and enabled me to answer questions with ease.
Date published: 2023-04-04
Rated 4 out of 5 by from Turbotax is great! But cost increased. Turbotax is a great tool, but the cost increases each year. Deducting from my federal taxes to pay for the tax return is now 40 dolllars... even though that seems to be the easiest means of doing it.
Date published: 2023-04-04
Rated 5 out of 5 by from Makes it pretty easy I get anxious when I have to do my taxes. Turbo Tax is so straight forward that even an old guy like me can follow the prompts. Thanx
Date published: 2023-04-04
Rated 1 out of 5 by from Huge waste of my time! First the program tells me I would do better taking the standard deduction but then I added $1,240 of expenses I forgot so then it says I would do better taking the itemized deductions. So, I spent over 3 hours totaling up all our medical, dental, prescriptions, donations and all other miscellaneous deductions only to get a message that says "Looks like you would do better taking the Standard Deductions". What a joke! Also, our joint return was 216 pages long but over 170 of those pages were "junk pages"! Tons and tons of worksheets! Who wants to waste paper, ink and trees to print so many duplicated work sheets. I even called a rep to find out how to print the important pages but he had no idea how to do that. Turbo Tax only adds all those extra pages so you think you are getting your money's worth.
Date published: 2023-04-04
Rated 3 out of 5 by from it would get 5 stars except for..... the lack of help with the AGI is ridiculous! Taxes were rejected and I couldn't use e-file because the IRS needed the numbers to match. This year the AGI was asked again! I think if i pay Turbo Tax $188 to do my taxes they should take care of somethings so petty so that i can e-file versus having to send by mail after paying all that money.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax is very easy to use race mode was awesome it was very easy to use I loved it.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4383