TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from user friendly what can i say it takes you step by step making it very simple
Date published: 2021-05-18
Rated 1 out of 5 by from Messed Up 2019 and Never Gave Me Promised Refund In 2020, Turbotax messed up my 2019 filing. They did not handle my electric vehicle rebates correctly, and my e-return was rejected by the IRS. They apologized and promised a refund, which I never received. I had to go to H&R Block to file a paper return. I am still awaiting the refund from TurboTax from 2019.
Date published: 2021-05-18
Rated 5 out of 5 by from Great software I had to file differently from last year and turbo tax led me right through it.
Date published: 2021-05-18
Rated 4 out of 5 by from TurboTax is great TurboTax makes doing taxes so easy and I feel comfortable knowing that I can contact someone if I get stuck. Jose was great when I needed him.
Date published: 2021-05-18
Rated 5 out of 5 by from excellent Easy to follow, nothing hard about the program. I would recommend it
Date published: 2021-05-18
Rated 2 out of 5 by from Schedule C I was very upset I had to pay extra due to self employment. at first I selected the free file option and took multiple internet searches to figure out why my business credits were not being applied. I eventually figured it out, but it cost me almost $200 dollars extra. Very sad in my surprise this was offered on IRS website as a free option. It worked out tho, will probably use next year because it was still cheaper than HR Block.
Date published: 2021-05-18
Rated 5 out of 5 by from Outstanding TurboTax is extremely easy to use and the ability to import documents really speeds up the process and eliminates fat finger syndrome.
Date published: 2021-05-18
Rated 3 out of 5 by from Not as good as previous years I liked how in previous years Turbo tax would have prior year tax information listed side by side.
Date published: 2021-05-18
Rated 5 out of 5 by from Love Turbo Tax!! Great program! Will use this again and again and again
Date published: 2021-05-18
Rated 5 out of 5 by from Marty the CPA with 35 years experience from PA! Marty was a lifesaver!! And it's MIDNIGHT for him already! With still 3 hours left and 30k+ callers in the queue, he was kind, thorough and BEYOND helpful. I was just about to give up after 18 hours of muscling through my first self-employed return, and he saved the day for me, and I just submitted! He deserves 10 stars and a big bonus! 3 cheers for Marty!
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 292
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from user friendly what can i say it takes you step by step making it very simple
Date published: 2021-05-18
Rated 1 out of 5 by from Messed Up 2019 and Never Gave Me Promised Refund In 2020, Turbotax messed up my 2019 filing. They did not handle my electric vehicle rebates correctly, and my e-return was rejected by the IRS. They apologized and promised a refund, which I never received. I had to go to H&R Block to file a paper return. I am still awaiting the refund from TurboTax from 2019.
Date published: 2021-05-18
Rated 5 out of 5 by from Great software I had to file differently from last year and turbo tax led me right through it.
Date published: 2021-05-18
Rated 4 out of 5 by from TurboTax is great TurboTax makes doing taxes so easy and I feel comfortable knowing that I can contact someone if I get stuck. Jose was great when I needed him.
Date published: 2021-05-18
Rated 5 out of 5 by from excellent Easy to follow, nothing hard about the program. I would recommend it
Date published: 2021-05-18
Rated 2 out of 5 by from Schedule C I was very upset I had to pay extra due to self employment. at first I selected the free file option and took multiple internet searches to figure out why my business credits were not being applied. I eventually figured it out, but it cost me almost $200 dollars extra. Very sad in my surprise this was offered on IRS website as a free option. It worked out tho, will probably use next year because it was still cheaper than HR Block.
Date published: 2021-05-18
Rated 5 out of 5 by from Outstanding TurboTax is extremely easy to use and the ability to import documents really speeds up the process and eliminates fat finger syndrome.
Date published: 2021-05-18
Rated 3 out of 5 by from Not as good as previous years I liked how in previous years Turbo tax would have prior year tax information listed side by side.
Date published: 2021-05-18
Rated 5 out of 5 by from Love Turbo Tax!! Great program! Will use this again and again and again
Date published: 2021-05-18
Rated 5 out of 5 by from Marty the CPA with 35 years experience from PA! Marty was a lifesaver!! And it's MIDNIGHT for him already! With still 3 hours left and 30k+ callers in the queue, he was kind, thorough and BEYOND helpful. I was just about to give up after 18 hours of muscling through my first self-employed return, and he saved the day for me, and I just submitted! He deserves 10 stars and a big bonus! 3 cheers for Marty!
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 292