TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from Installation is NOT quick & easy. I needed help navigating. I had to use the 1-800 line three time because the "guide me" was not clear. The three (3) individuals were polite and got me thru my problem with TurboTax.
Date published: 2021-05-04
Rated 5 out of 5 by from 9 Years Running & Turbo Tax keeps working for us Been using Turbo Tax for nine years running now. It's a helpful process to organize all the paperwork that would be needed anyway if we were going to give it to an accountant, and once you have the paperwork most of the work is already done as Turbo Tax makes it very easy and user friendly to enter the information. We have W-2 incomes as well as K-1's from farm arrangements, and Turbo Tax handled our uncommon K-1 situation very easily this year. I enjoy keeping track to see what the impacts are of the different tax credits and deductions as we enter the information.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbotax was awesome! Turbotax is easy to use and was able file the return quickly.
Date published: 2021-05-04
Rated 4 out of 5 by from Feels like it knows what it is doing but baffling Feels like it knows what it is doing, but has some gaps. It imports some data from last year then asks questions to work on this year. But, It is hard to say just where you are in the process. If there is something new this year doesn't quiz you to the spot. For instance It thought I was done when I knew I hadn't entered Jury Duty money. There was no search for "where do I enter Jury duty?". Another, I expect more tax next year so want my refund applied to next tax year and not sent to me. That is not an option in the Step by Step. After searching around I went to forms. Pulled up the 1040, found the block and applied the entire refund to next year.
Date published: 2021-05-04
Rated 4 out of 5 by from Turbo tax is easy Easy to use and turbo does all the calculations for u
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax is User Friendly Was easy to use. I like that the information carries over from year to year.
Date published: 2021-05-04
Rated 5 out of 5 by from Easy to do, really easy I am a procrastinator when it comes to taxes. I forgot how easy this program was the way it walks you through every step. Tax day is 2 weeks away and I get a refund. Why didn't I do them 45 days ago?
Date published: 2021-05-04
Rated 5 out of 5 by from TurboTax is Great! Simple to follow instructions and wasn't bogged down with non-essential questions or information.
Date published: 2021-05-04
Rated 5 out of 5 by from CALM THE WATERS Doing taxes can be a nerve wracking experience, but turbo tax calms the waters.
Date published: 2021-05-04
Rated 5 out of 5 by from Great Tool! It was an easy tool to follow. The expert contacted me quickly and answered all my questions.
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 1881
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Installation is NOT quick & easy. I needed help navigating. I had to use the 1-800 line three time because the "guide me" was not clear. The three (3) individuals were polite and got me thru my problem with TurboTax.
Date published: 2021-05-04
Rated 5 out of 5 by from 9 Years Running & Turbo Tax keeps working for us Been using Turbo Tax for nine years running now. It's a helpful process to organize all the paperwork that would be needed anyway if we were going to give it to an accountant, and once you have the paperwork most of the work is already done as Turbo Tax makes it very easy and user friendly to enter the information. We have W-2 incomes as well as K-1's from farm arrangements, and Turbo Tax handled our uncommon K-1 situation very easily this year. I enjoy keeping track to see what the impacts are of the different tax credits and deductions as we enter the information.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbotax was awesome! Turbotax is easy to use and was able file the return quickly.
Date published: 2021-05-04
Rated 4 out of 5 by from Feels like it knows what it is doing but baffling Feels like it knows what it is doing, but has some gaps. It imports some data from last year then asks questions to work on this year. But, It is hard to say just where you are in the process. If there is something new this year doesn't quiz you to the spot. For instance It thought I was done when I knew I hadn't entered Jury Duty money. There was no search for "where do I enter Jury duty?". Another, I expect more tax next year so want my refund applied to next tax year and not sent to me. That is not an option in the Step by Step. After searching around I went to forms. Pulled up the 1040, found the block and applied the entire refund to next year.
Date published: 2021-05-04
Rated 4 out of 5 by from Turbo tax is easy Easy to use and turbo does all the calculations for u
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax is User Friendly Was easy to use. I like that the information carries over from year to year.
Date published: 2021-05-04
Rated 5 out of 5 by from Easy to do, really easy I am a procrastinator when it comes to taxes. I forgot how easy this program was the way it walks you through every step. Tax day is 2 weeks away and I get a refund. Why didn't I do them 45 days ago?
Date published: 2021-05-04
Rated 5 out of 5 by from TurboTax is Great! Simple to follow instructions and wasn't bogged down with non-essential questions or information.
Date published: 2021-05-04
Rated 5 out of 5 by from CALM THE WATERS Doing taxes can be a nerve wracking experience, but turbo tax calms the waters.
Date published: 2021-05-04
Rated 5 out of 5 by from Great Tool! It was an easy tool to follow. The expert contacted me quickly and answered all my questions.
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 1881