TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 3 out of 5 by from Why isn't it smarter? I have used TurboTax for more than a decade, and while I don't know of anything better, there are many things I find frustrating. Turbo Tax already knows my income but continues to ask me all sorts of questions only to then tell me I don't qualify for a certain credit etc. because of my income! Why even ask if it already knows that? It is a waste of my time.
Date published: 2021-05-09
Rated 4 out of 5 by from Turbo tax was good Turbo tax walked me through the steps of filing my taxes very well, but it said I had to update my program before I could file. I did this multiple times (3) and finally, after 15 minutes, it sent my tax returns in. Why did I have to update and turbo tax said it was all updated but then it wouldn't be accepted because there was an update when there wasn't?
Date published: 2021-05-09
Rated 5 out of 5 by from very helpful I used turbo tax it made filing easy but don't like the additional charges when you already spend a fair amount to purchase turbo tax. The security features should be included.
Date published: 2021-05-09
Rated 4 out of 5 by from Great product! only had problem with reselecting m Everything worked great and was helpful for me. Only problem I had was that after accidentally selecting the turbo tax Live premier option (which I did not need or want) I could not find a way of selecting the correct version to use, and was seemingly forced to go on with the Live version and pay the extra cost. If there was a way for me to go back and re-select I surely would have.
Date published: 2021-05-09
Rated 5 out of 5 by from beautiful software software is complete. Covers every area. Will recommend it to anyone.
Date published: 2021-05-09
Rated 5 out of 5 by from It was a great experience. I will definitely be using turbo tax again next year!
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo worked well It helped a lot to file. It is good product. recommend to use,
Date published: 2021-05-09
Rated 5 out of 5 by from Easy and relatively inexpensive compared to my acc easy and inexpensive compared to my accountant for federal and state
Date published: 2021-05-09
Rated 1 out of 5 by from Turbotax is too expensive for simple filing I will not be using this service next year. It charges a lot for simple tax filing. There are plenty of cheaper services for simple tax filing. I basically paid half of my returns to pay for turbotax.
Date published: 2021-05-09
Rated 5 out of 5 by from It couldn't be any easier to do taxes did not interact with anyone, did not have to. preparation was very easy to follow.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1608
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Why isn't it smarter? I have used TurboTax for more than a decade, and while I don't know of anything better, there are many things I find frustrating. Turbo Tax already knows my income but continues to ask me all sorts of questions only to then tell me I don't qualify for a certain credit etc. because of my income! Why even ask if it already knows that? It is a waste of my time.
Date published: 2021-05-09
Rated 4 out of 5 by from Turbo tax was good Turbo tax walked me through the steps of filing my taxes very well, but it said I had to update my program before I could file. I did this multiple times (3) and finally, after 15 minutes, it sent my tax returns in. Why did I have to update and turbo tax said it was all updated but then it wouldn't be accepted because there was an update when there wasn't?
Date published: 2021-05-09
Rated 5 out of 5 by from very helpful I used turbo tax it made filing easy but don't like the additional charges when you already spend a fair amount to purchase turbo tax. The security features should be included.
Date published: 2021-05-09
Rated 4 out of 5 by from Great product! only had problem with reselecting m Everything worked great and was helpful for me. Only problem I had was that after accidentally selecting the turbo tax Live premier option (which I did not need or want) I could not find a way of selecting the correct version to use, and was seemingly forced to go on with the Live version and pay the extra cost. If there was a way for me to go back and re-select I surely would have.
Date published: 2021-05-09
Rated 5 out of 5 by from beautiful software software is complete. Covers every area. Will recommend it to anyone.
Date published: 2021-05-09
Rated 5 out of 5 by from It was a great experience. I will definitely be using turbo tax again next year!
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo worked well It helped a lot to file. It is good product. recommend to use,
Date published: 2021-05-09
Rated 5 out of 5 by from Easy and relatively inexpensive compared to my acc easy and inexpensive compared to my accountant for federal and state
Date published: 2021-05-09
Rated 1 out of 5 by from Turbotax is too expensive for simple filing I will not be using this service next year. It charges a lot for simple tax filing. There are plenty of cheaper services for simple tax filing. I basically paid half of my returns to pay for turbotax.
Date published: 2021-05-09
Rated 5 out of 5 by from It couldn't be any easier to do taxes did not interact with anyone, did not have to. preparation was very easy to follow.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1608