TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Maria_Rod from
It's Like Getting Help From a Friend
Every step of the way, Turbo Tax makes me feel reassured about the process. Each section is clearly explained with side notes that offer explanations. Overall, the website is simple to navigate. I get email/cell updates...I have zero issues and have used Turbo Tax for years.
Date published: 2023-01-27
Rated 1 out of 5 by
FrustrationinCali from
Surprise Costs
Unfortunately due to a 1099-B I had to pay for this year's service. Frustrating, but I guess understandable. What I really had a problem with was the quoted price of $69 the whole way through the process to on the last page before filing a surprise additional $44 for "premium services". Next year I will be doing my taxes by hand after this rug pulling scheme by TurboTax.
Date published: 2023-01-27
Rated 5 out of 5 by
lisaj3738 from
turbo tax was great
turbo tax was easy to use. and will be using again
Date published: 2023-01-27
Rated 5 out of 5 by
MomMom411 from
Turbo Tax is User Friendly
Turbo Tax is User Friendly! Highly recommend using it!
Date published: 2023-01-27
Rated 4 out of 5 by
kwilson0504 from
super easy to use
this is our 2nd year with turbo tax and they are super easy to use
Date published: 2023-01-27
Rated 5 out of 5 by
Donna686 from
I love using Turbo tax!!!!
Turbo tax application is so easy to use. I would recommend this application to anyone.
Date published: 2023-01-27
Rated 5 out of 5 by
Crownsmith from
Good product
Makes doing your own taxes easy. Walks you through each item with clarity and helpful tips.
Date published: 2023-01-27
Rated 5 out of 5 by
ChelleJ215 from
TurboTax Gives Me Confidence!!!
Using TurboTax gives me the confidence that my tax returns are done correctly. It's user friendly and provides enough assistance to get you through the process.
Date published: 2023-01-27
Rated 5 out of 5 by
DiLeon from
Best way to do my taxes!
Easy, helpful and very convenient! Fast way to get my taxes done!
Date published: 2023-01-27
Rated 5 out of 5 by
Zachsierra from
Ease of Use
Very quick and easy to use with just W-2 and it was free to file.
All TurboTax® Offerings Reviews - Page 2558
Date published: 2023-01-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Maria_Rod from
It's Like Getting Help From a Friend
Every step of the way, Turbo Tax makes me feel reassured about the process. Each section is clearly explained with side notes that offer explanations. Overall, the website is simple to navigate. I get email/cell updates...I have zero issues and have used Turbo Tax for years.
Date published: 2023-01-27
Rated 1 out of 5 by
FrustrationinCali from
Surprise Costs
Unfortunately due to a 1099-B I had to pay for this year's service. Frustrating, but I guess understandable. What I really had a problem with was the quoted price of $69 the whole way through the process to on the last page before filing a surprise additional $44 for "premium services". Next year I will be doing my taxes by hand after this rug pulling scheme by TurboTax.
Date published: 2023-01-27
Rated 5 out of 5 by
lisaj3738 from
turbo tax was great
turbo tax was easy to use. and will be using again
Date published: 2023-01-27
Rated 5 out of 5 by
MomMom411 from
Turbo Tax is User Friendly
Turbo Tax is User Friendly! Highly recommend using it!
Date published: 2023-01-27
Rated 4 out of 5 by
kwilson0504 from
super easy to use
this is our 2nd year with turbo tax and they are super easy to use
Date published: 2023-01-27
Rated 5 out of 5 by
Donna686 from
I love using Turbo tax!!!!
Turbo tax application is so easy to use. I would recommend this application to anyone.
Date published: 2023-01-27
Rated 5 out of 5 by
Crownsmith from
Good product
Makes doing your own taxes easy. Walks you through each item with clarity and helpful tips.
Date published: 2023-01-27
Rated 5 out of 5 by
ChelleJ215 from
TurboTax Gives Me Confidence!!!
Using TurboTax gives me the confidence that my tax returns are done correctly. It's user friendly and provides enough assistance to get you through the process.
Date published: 2023-01-27
Rated 5 out of 5 by
DiLeon from
Best way to do my taxes!
Easy, helpful and very convenient! Fast way to get my taxes done!
Date published: 2023-01-27
Rated 5 out of 5 by
Zachsierra from
Ease of Use
Very quick and easy to use with just W-2 and it was free to file.
All TurboTax® Offerings Reviews - Page 2558
Date published: 2023-01-27