TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Read unbiased reviews from real TurboTax Deluxe customers. We’ll search 350+ deductions
and credits to find every tax break you qualify for.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy to use I have used Turbo tax for the past 4 years and have been pleased. It helps you prepare your taxes and makes you feel confident the information you are providing is correct.
Date published: 2023-04-19
Rated 1 out of 5 by from It’s never free Every year I see ads for free filing and it always charges me over $100 this year almost $200, I never used live expert I’m not sure why it charges me over $100 for that I could see maybe state but I did not use a live expert
Date published: 2023-04-19
Rated 1 out of 5 by from Very Disappointing I have been using TurboTax Deluxe for over 10 years without any issues. It was very logical to follow and understand. TT Deluxe was adequate for my tax needs which included selling of stocks and other investments. The new formatting of TT was awkward and not intuitive. I also found it shocking that even though I had purchased and installed TT Deluxe, the software required me to select the Deluxe version for a $59 upcharge. Then later, I had to upgrade to Premium because my return was so complicated with the sales of various investments at a $119 upcharge! It felt like a bait and switch that the Deluxe software would no longer handle my return even though it was very similar to my last 5-10 returns. I have always counted on TurboTax being a value for my money and the perfect product to complete my taxes. I will now have to reconsider using TT in the future.
Date published: 2023-04-19
Rated 5 out of 5 by from 20 years of easy service. I have been using this product for about 20 years when I joined the work force. Every year they get better, and really help you out. Quality product. Thank you!
Date published: 2023-04-19
Rated 5 out of 5 by from Use TurboTax every year Every year TurboTax is so easy to use, just go through the steps and it does the work for you.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo tax is helpful a little rough with K-1's from businesses owning businesses but got job done
Date published: 2023-04-19
Rated 5 out of 5 by from Glad i have TurboTax imports all info, makes filing stress free & easy.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax simple and easy to use Clear directions and easy explanations. This was a first time for me and it was easy to use; integration and ability to upload or type in information was useful.
Date published: 2023-04-19
Rated 1 out of 5 by from My refund changed in less than 12 hrs Terrible I was unable to edit portions of my taxes and was charged way too much. I don't think I will use turbo tax next year.
Date published: 2023-04-19
Rated 2 out of 5 by from Charge after charge after charge Feels like it gets more expensive every year with little to no improvement to the experience...
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 995
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy to use I have used Turbo tax for the past 4 years and have been pleased. It helps you prepare your taxes and makes you feel confident the information you are providing is correct.
Date published: 2023-04-19
Rated 1 out of 5 by from It’s never free Every year I see ads for free filing and it always charges me over $100 this year almost $200, I never used live expert I’m not sure why it charges me over $100 for that I could see maybe state but I did not use a live expert
Date published: 2023-04-19
Rated 1 out of 5 by from Very Disappointing I have been using TurboTax Deluxe for over 10 years without any issues. It was very logical to follow and understand. TT Deluxe was adequate for my tax needs which included selling of stocks and other investments. The new formatting of TT was awkward and not intuitive. I also found it shocking that even though I had purchased and installed TT Deluxe, the software required me to select the Deluxe version for a $59 upcharge. Then later, I had to upgrade to Premium because my return was so complicated with the sales of various investments at a $119 upcharge! It felt like a bait and switch that the Deluxe software would no longer handle my return even though it was very similar to my last 5-10 returns. I have always counted on TurboTax being a value for my money and the perfect product to complete my taxes. I will now have to reconsider using TT in the future.
Date published: 2023-04-19
Rated 5 out of 5 by from 20 years of easy service. I have been using this product for about 20 years when I joined the work force. Every year they get better, and really help you out. Quality product. Thank you!
Date published: 2023-04-19
Rated 5 out of 5 by from Use TurboTax every year Every year TurboTax is so easy to use, just go through the steps and it does the work for you.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo tax is helpful a little rough with K-1's from businesses owning businesses but got job done
Date published: 2023-04-19
Rated 5 out of 5 by from Glad i have TurboTax imports all info, makes filing stress free & easy.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax simple and easy to use Clear directions and easy explanations. This was a first time for me and it was easy to use; integration and ability to upload or type in information was useful.
Date published: 2023-04-19
Rated 1 out of 5 by from My refund changed in less than 12 hrs Terrible I was unable to edit portions of my taxes and was charged way too much. I don't think I will use turbo tax next year.
Date published: 2023-04-19
Rated 2 out of 5 by from Charge after charge after charge Feels like it gets more expensive every year with little to no improvement to the experience...
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 995