TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from EASY Everything was well laid out and easy to understand. If I wasn't sure about something, there was an icon to click on to give me information. I had a bit of trouble finding where to enter spousal support, but I clicked on a few icons and found the one that took me there.
Date published: 2021-05-16
Rated 3 out of 5 by from Tax Process is Good but Filing Process is NOT Overall, TurboTax did it's job; however, when I e-filed one of my family member's returns and it was rejected by the state, I had already paid the filing fee. I tried over and over to e-file the return, but it just wouldn't go through (I assume because of something in the return itself). We ended up mailing it, but I was still out the $25 filing fee. There has to be something in place to keep this from happening, and only charge the card IF the return is ACCEPTED!!!
Date published: 2021-05-16
Rated 3 out of 5 by from No worse than last year Don't understand why if I am buying your product I can't efile both state and federal tax w/o charge.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy Peasy! I have used Turbo Tax several times and I have never been frustrated with the process; simple instructions and easy to use.
Date published: 2021-05-16
Rated 4 out of 5 by from made a crazy year simple with Covid and all the changes last year, I was worried about how hard this years taxes would be. Turbotax walked me through everything and made sense of everything. Happy to be past 2020.
Date published: 2021-05-16
Rated 5 out of 5 by from Pretty easy easy to use third year using turbo no complaints 10/10 would recommend.
Date published: 2021-05-16
Rated 5 out of 5 by from Absolutely Great! They answered every question I had regarding my return.
Date published: 2021-05-16
Rated 5 out of 5 by from Amazing customer service amazing customer service! I really enjoyed their features which helped guide me to the answers to my question - Jolene 10/10
Date published: 2021-05-16
Rated 1 out of 5 by from Bad customer experience! Bad customer experience! Bad customer experience! Bad customer experience!
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is easy to use Have used for years and will continue to do so in future
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 994
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from EASY Everything was well laid out and easy to understand. If I wasn't sure about something, there was an icon to click on to give me information. I had a bit of trouble finding where to enter spousal support, but I clicked on a few icons and found the one that took me there.
Date published: 2021-05-16
Rated 3 out of 5 by from Tax Process is Good but Filing Process is NOT Overall, TurboTax did it's job; however, when I e-filed one of my family member's returns and it was rejected by the state, I had already paid the filing fee. I tried over and over to e-file the return, but it just wouldn't go through (I assume because of something in the return itself). We ended up mailing it, but I was still out the $25 filing fee. There has to be something in place to keep this from happening, and only charge the card IF the return is ACCEPTED!!!
Date published: 2021-05-16
Rated 3 out of 5 by from No worse than last year Don't understand why if I am buying your product I can't efile both state and federal tax w/o charge.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy Peasy! I have used Turbo Tax several times and I have never been frustrated with the process; simple instructions and easy to use.
Date published: 2021-05-16
Rated 4 out of 5 by from made a crazy year simple with Covid and all the changes last year, I was worried about how hard this years taxes would be. Turbotax walked me through everything and made sense of everything. Happy to be past 2020.
Date published: 2021-05-16
Rated 5 out of 5 by from Pretty easy easy to use third year using turbo no complaints 10/10 would recommend.
Date published: 2021-05-16
Rated 5 out of 5 by from Absolutely Great! They answered every question I had regarding my return.
Date published: 2021-05-16
Rated 5 out of 5 by from Amazing customer service amazing customer service! I really enjoyed their features which helped guide me to the answers to my question - Jolene 10/10
Date published: 2021-05-16
Rated 1 out of 5 by from Bad customer experience! Bad customer experience! Bad customer experience! Bad customer experience!
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is easy to use Have used for years and will continue to do so in future
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 994