TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 3 out of 5 by from So/So It was easy enough but a lot of the import features didn't work.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax expert was great friendly and patient Iris was extremely helpful and we were able to e-file the return. She stayed with me until I was able to e-file the return.
Date published: 2022-04-17
Rated 4 out of 5 by from awesome it was easy and hard at the same time could use some minor adjustments
Date published: 2022-04-17
Rated 5 out of 5 by from Great TurboTax!! So simple!! Easy to navigate!! I am disabled and this was easy for me to do
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Great, but finding the AGI was hard. Finding the AGI was more difficult than it needed to be. You could have simply said that it was on Line 11 instead of telling me to log in. When I logged in, I couldn't find the documents/forms. I finally did a search on my browser for the topic and tried the video that you had. That's where it said it was line 11. You could have told me that in the very first instruction.
Date published: 2022-04-17
Rated 1 out of 5 by from I hated TurboTax This Year I've used TT for 20 years but this year's version was very disappointing. Items didn't transfer or load into the new return. I spent HOURS trying to figure out why the program wouldn't initialize on my user ID but it loaded fine on my wife's. Turns out it was a file hidden in my os x library. TT support was ZERO help. Time to look for a new provider.
Date published: 2022-04-17
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is easy to use. It walks you through everything you need!
Date published: 2022-04-17
Rated 4 out of 5 by from Nicholas saves the day!!! I kept gettin " opps looks like we hit a snag." Very frustrating..finally spoke to a products person , nicholas!! Suggested i try on my phone instead of mac laptop ( old). He screen shared & walked me thru.. so great !!! Yeah!!
Date published: 2022-04-17
Rated 2 out of 5 by from Crypto Form Apparently, I should have been able to upload my form 8949 but was never prompted to do so within the basic entry of data or during the review, yet TT asked me to rate how easy it was to upload. Needless frustration. I've been using the product for 20+ years now and find the ability to go back and fix an entry is unnecessarily difficult. And the fee to file my state electronically is just starting to feel like a rip off, especially when the tool tells you that you have to file both at the same time and via the same method. Audit analysis feels like a way to scare me into buying a protection service. I will do my own via paper and forms next year--with some help from a calculator and MS Excel.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax The only con was losing my place if I needed to go back. It would make me click all the boxes again to get to where I was.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 984
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from So/So It was easy enough but a lot of the import features didn't work.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax expert was great friendly and patient Iris was extremely helpful and we were able to e-file the return. She stayed with me until I was able to e-file the return.
Date published: 2022-04-17
Rated 4 out of 5 by from awesome it was easy and hard at the same time could use some minor adjustments
Date published: 2022-04-17
Rated 5 out of 5 by from Great TurboTax!! So simple!! Easy to navigate!! I am disabled and this was easy for me to do
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Great, but finding the AGI was hard. Finding the AGI was more difficult than it needed to be. You could have simply said that it was on Line 11 instead of telling me to log in. When I logged in, I couldn't find the documents/forms. I finally did a search on my browser for the topic and tried the video that you had. That's where it said it was line 11. You could have told me that in the very first instruction.
Date published: 2022-04-17
Rated 1 out of 5 by from I hated TurboTax This Year I've used TT for 20 years but this year's version was very disappointing. Items didn't transfer or load into the new return. I spent HOURS trying to figure out why the program wouldn't initialize on my user ID but it loaded fine on my wife's. Turns out it was a file hidden in my os x library. TT support was ZERO help. Time to look for a new provider.
Date published: 2022-04-17
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is easy to use. It walks you through everything you need!
Date published: 2022-04-17
Rated 4 out of 5 by from Nicholas saves the day!!! I kept gettin " opps looks like we hit a snag." Very frustrating..finally spoke to a products person , nicholas!! Suggested i try on my phone instead of mac laptop ( old). He screen shared & walked me thru.. so great !!! Yeah!!
Date published: 2022-04-17
Rated 2 out of 5 by from Crypto Form Apparently, I should have been able to upload my form 8949 but was never prompted to do so within the basic entry of data or during the review, yet TT asked me to rate how easy it was to upload. Needless frustration. I've been using the product for 20+ years now and find the ability to go back and fix an entry is unnecessarily difficult. And the fee to file my state electronically is just starting to feel like a rip off, especially when the tool tells you that you have to file both at the same time and via the same method. Audit analysis feels like a way to scare me into buying a protection service. I will do my own via paper and forms next year--with some help from a calculator and MS Excel.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax The only con was losing my place if I needed to go back. It would make me click all the boxes again to get to where I was.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 984