TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Great for individual, not useable for SMLLC I've been using TurboTax for over a decade and have had no complaints until now. We live and California (a community property state) and established a Single-Member LLC this year. It's clear after *days* of research that TurboTax does not properly handle the filing of taxes for SMLLC's owned by spouses in community property states. The filing really isn't so complex that the software couldn't handle it, so I'm very disappointed, and will look at other options for next year.
Date published: 2021-05-16
Rated 5 out of 5 by from Excellent and easy to use every year Been using it for many years. I really like the previous year comparison.
Date published: 2021-05-16
Rated 2 out of 5 by from Nickel and Dimes It's difficult to navigate back and forth. I finally got to the end and the charges for using a credit card are ridiculous! Forty dollars so that you can charge me $150 to use Turbo Tax. Disgusted.
Date published: 2021-05-16
Rated 5 out of 5 by from Love Turbo Tax I love the way Turbo Tax guides me through each step.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy to use Easy to use. Lots of information along the way. Easy to get expert help.
Date published: 2021-05-16
Rated 5 out of 5 by from Quick and Easy! Quick and Easy! Very helpful at walking you through each step of the process.
Date published: 2021-05-16
Rated 5 out of 5 by from Headache Averted With all the updates to taxes, information that needs to be entered and the amount of time involved processing that information, I am grateful that Turbo Tax does the majority of the legwork.
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax was okay Last year I was confused and thought my taxes were done, from the cover page you sent me. But they IRS never received them. so I'm not pleased.
Date published: 2021-05-16
Rated 1 out of 5 by from Horrific Experience Buggy product, asking me to edit box information, but not enabling me to make the edit. Terrible wait time with customer service, who did not even read my question, just told me to call one of their accountants (which costs more of course)... even though the issue was with the product not allowing me to make an edit. Will file with a human next time, not this company.
Date published: 2021-05-16
Rated 5 out of 5 by from Easiest way to file your taxes !!! So easy, fast, user friendly software let's you complete your taxes in a matter of minutes
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 982
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Great for individual, not useable for SMLLC I've been using TurboTax for over a decade and have had no complaints until now. We live and California (a community property state) and established a Single-Member LLC this year. It's clear after *days* of research that TurboTax does not properly handle the filing of taxes for SMLLC's owned by spouses in community property states. The filing really isn't so complex that the software couldn't handle it, so I'm very disappointed, and will look at other options for next year.
Date published: 2021-05-16
Rated 5 out of 5 by from Excellent and easy to use every year Been using it for many years. I really like the previous year comparison.
Date published: 2021-05-16
Rated 2 out of 5 by from Nickel and Dimes It's difficult to navigate back and forth. I finally got to the end and the charges for using a credit card are ridiculous! Forty dollars so that you can charge me $150 to use Turbo Tax. Disgusted.
Date published: 2021-05-16
Rated 5 out of 5 by from Love Turbo Tax I love the way Turbo Tax guides me through each step.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy to use Easy to use. Lots of information along the way. Easy to get expert help.
Date published: 2021-05-16
Rated 5 out of 5 by from Quick and Easy! Quick and Easy! Very helpful at walking you through each step of the process.
Date published: 2021-05-16
Rated 5 out of 5 by from Headache Averted With all the updates to taxes, information that needs to be entered and the amount of time involved processing that information, I am grateful that Turbo Tax does the majority of the legwork.
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax was okay Last year I was confused and thought my taxes were done, from the cover page you sent me. But they IRS never received them. so I'm not pleased.
Date published: 2021-05-16
Rated 1 out of 5 by from Horrific Experience Buggy product, asking me to edit box information, but not enabling me to make the edit. Terrible wait time with customer service, who did not even read my question, just told me to call one of their accountants (which costs more of course)... even though the issue was with the product not allowing me to make an edit. Will file with a human next time, not this company.
Date published: 2021-05-16
Rated 5 out of 5 by from Easiest way to file your taxes !!! So easy, fast, user friendly software let's you complete your taxes in a matter of minutes
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 982