TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from BEING MY FIRST TIME USING IT DIDN'T GO AS SMOOTHLY I CALLED 3X AND EACH TIME THE AGENT WAS VERY HELPFUL
Date published: 2021-05-15
Rated 5 out of 5 by from So much easier than I had feared I was kinda dreading it--so many weird things this year. Lived two places, had several (marginal) sources of income. But it went by in less than an hour and I got a nice refund. So happy.
Date published: 2021-05-15
Rated 4 out of 5 by from Turbo Tax is easy to work with Instructions were straightforward and I had no need to consult expert
Date published: 2021-05-15
Rated 5 out of 5 by from Very easy Takes some time but worth it. The peace of mind of not knowing something makes it worth the price
Date published: 2021-05-15
Rated 1 out of 5 by from Very Poor User Experience - I'm done! I have been using Turbo Tax Deluxe or Premier for more than a decade and I find it absolutely inexcusable that after paying a PREMIUM for so long that your "Tax Experts" are not available to users of the CD / Download version, and trying to call Intuit for assistance is USELESS. You have lost a customer!
Date published: 2021-05-15
Rated 5 out of 5 by from love it i have trusted turbotax for over 45 years. It has never let me down
Date published: 2021-05-15
Rated 5 out of 5 by from Great experience with turbo tax I always love doing my taxes, makes me feel like the expert. The live helper was great and very knowledgeable about the tax laws. Way cheaper than taking them to a tax preparer
Date published: 2021-05-15
Rated 5 out of 5 by from Easy to use and helpful when needed! I've always found Turbo Tax very easy to use. It helps built in for any questions I may have and I've appreciated that.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is easy You need to get rid of the step that takes us to Experion or whatever. It's confusing and not something I want to see.
Date published: 2021-05-15
Rated 4 out of 5 by from Turbo Tax is a good system for non tax people! My husband has used turbo tax for the past 15 years to prepare our tax returns and I review them manually and sign off on it. I am conversant in tax law and he is not so this allows us both to be comfortable and saves me tons of time! Great system!
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 981
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from BEING MY FIRST TIME USING IT DIDN'T GO AS SMOOTHLY I CALLED 3X AND EACH TIME THE AGENT WAS VERY HELPFUL
Date published: 2021-05-15
Rated 5 out of 5 by from So much easier than I had feared I was kinda dreading it--so many weird things this year. Lived two places, had several (marginal) sources of income. But it went by in less than an hour and I got a nice refund. So happy.
Date published: 2021-05-15
Rated 4 out of 5 by from Turbo Tax is easy to work with Instructions were straightforward and I had no need to consult expert
Date published: 2021-05-15
Rated 5 out of 5 by from Very easy Takes some time but worth it. The peace of mind of not knowing something makes it worth the price
Date published: 2021-05-15
Rated 1 out of 5 by from Very Poor User Experience - I'm done! I have been using Turbo Tax Deluxe or Premier for more than a decade and I find it absolutely inexcusable that after paying a PREMIUM for so long that your "Tax Experts" are not available to users of the CD / Download version, and trying to call Intuit for assistance is USELESS. You have lost a customer!
Date published: 2021-05-15
Rated 5 out of 5 by from love it i have trusted turbotax for over 45 years. It has never let me down
Date published: 2021-05-15
Rated 5 out of 5 by from Great experience with turbo tax I always love doing my taxes, makes me feel like the expert. The live helper was great and very knowledgeable about the tax laws. Way cheaper than taking them to a tax preparer
Date published: 2021-05-15
Rated 5 out of 5 by from Easy to use and helpful when needed! I've always found Turbo Tax very easy to use. It helps built in for any questions I may have and I've appreciated that.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is easy You need to get rid of the step that takes us to Experion or whatever. It's confusing and not something I want to see.
Date published: 2021-05-15
Rated 4 out of 5 by from Turbo Tax is a good system for non tax people! My husband has used turbo tax for the past 15 years to prepare our tax returns and I review them manually and sign off on it. I am conversant in tax law and he is not so this allows us both to be comfortable and saves me tons of time! Great system!
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 981