TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is wonderful I been using Turbo Tax for years now. It’s easy as 123!
Date published: 2022-05-27
Rated 5 out of 5 by from Hassle free experience. I have been using Turbotax the past 3 years and have always had excellent service. The break-down, explanations, step by step review are all very good and I am at ease knowing my tax filing has been handled by experts.
Date published: 2022-05-27
Rated 5 out of 5 by from Easy Easy to use, fast, reliable, cheap, honest, easy file
Date published: 2022-05-27
Rated 4 out of 5 by from Intuit Turbotax Premier 2021 Been using TURBOTAX for 20 years and am satisfied as always. Keep up
Date published: 2022-05-27
Rated 1 out of 5 by from Turbotax has too many extras We've used turbotax for the last few years with little to no issue but this year has been the exception. We apparently didn't file our taxes on tax day as we were led to believe by the website. We provided our credit card to pay our taxes with the thought our taxes were filed. We even received confirmation from turbotax they charged us their fee. This gives a false impression that taxes were filed. Turbotax is too worried about trying to sell their products instead of ensuring the customer has filed their taxes. We were never notified until the 27th of April that our taxes were not filed and that was our only notification. This is very frustrating because of all the screens you have to go through to file our taxes. Too many offers and confirmations to ensure your taxes are ready causes a false sense that taxes were being filed. I consider this a lesson learned and not to purchase the products that Turbotax offers as it did nothing to ensure my taxes were filed rather to cover turbotaxes liability.
Date published: 2022-05-27
Rated 1 out of 5 by from Sneaky..hidden fees You advertised your service as free, but it was expensive, and I had the most basic return, no frills or heavy lifting involved. Very frustrated that that wasn't clear and, it was sneaky that they included the premium services charge to pay with the federal refund. That should be stated to the consumer right away when they're deciding between the two.
Date published: 2022-05-27
Rated 4 out of 5 by from No follow-up after filing. Easy process, used Turbo Tax for 7 consecutive years now. But other than "Your tax form was accepted", there has been no notification at all if the IRS has reviewed it, or if my return passed and a refund has been issued. I would love it if Turbo Tax can include some follow-up to their program.
Date published: 2022-05-27
Rated 5 out of 5 by from Turbo Tax is excellent Turbo Tax is easy to use. It is an excellent Product.
Date published: 2022-05-27
Rated 4 out of 5 by from I love Turbo Tax I’ve been using it for years. It’s my go to and I trust it!
Date published: 2022-05-26
Rated 1 out of 5 by from This was the worst experience ever I guess that’s why they’re known for software and not for being good tax accountants.
Date published: 2022-05-26
All TurboTax® Offerings Reviews - Page 99
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is wonderful I been using Turbo Tax for years now. It’s easy as 123!
Date published: 2022-05-27
Rated 5 out of 5 by from Hassle free experience. I have been using Turbotax the past 3 years and have always had excellent service. The break-down, explanations, step by step review are all very good and I am at ease knowing my tax filing has been handled by experts.
Date published: 2022-05-27
Rated 5 out of 5 by from Easy Easy to use, fast, reliable, cheap, honest, easy file
Date published: 2022-05-27
Rated 4 out of 5 by from Intuit Turbotax Premier 2021 Been using TURBOTAX for 20 years and am satisfied as always. Keep up
Date published: 2022-05-27
Rated 1 out of 5 by from Turbotax has too many extras We've used turbotax for the last few years with little to no issue but this year has been the exception. We apparently didn't file our taxes on tax day as we were led to believe by the website. We provided our credit card to pay our taxes with the thought our taxes were filed. We even received confirmation from turbotax they charged us their fee. This gives a false impression that taxes were filed. Turbotax is too worried about trying to sell their products instead of ensuring the customer has filed their taxes. We were never notified until the 27th of April that our taxes were not filed and that was our only notification. This is very frustrating because of all the screens you have to go through to file our taxes. Too many offers and confirmations to ensure your taxes are ready causes a false sense that taxes were being filed. I consider this a lesson learned and not to purchase the products that Turbotax offers as it did nothing to ensure my taxes were filed rather to cover turbotaxes liability.
Date published: 2022-05-27
Rated 1 out of 5 by from Sneaky..hidden fees You advertised your service as free, but it was expensive, and I had the most basic return, no frills or heavy lifting involved. Very frustrated that that wasn't clear and, it was sneaky that they included the premium services charge to pay with the federal refund. That should be stated to the consumer right away when they're deciding between the two.
Date published: 2022-05-27
Rated 4 out of 5 by from No follow-up after filing. Easy process, used Turbo Tax for 7 consecutive years now. But other than "Your tax form was accepted", there has been no notification at all if the IRS has reviewed it, or if my return passed and a refund has been issued. I would love it if Turbo Tax can include some follow-up to their program.
Date published: 2022-05-27
Rated 5 out of 5 by from Turbo Tax is excellent Turbo Tax is easy to use. It is an excellent Product.
Date published: 2022-05-27
Rated 4 out of 5 by from I love Turbo Tax I’ve been using it for years. It’s my go to and I trust it!
Date published: 2022-05-26
Rated 1 out of 5 by from This was the worst experience ever I guess that’s why they’re known for software and not for being good tax accountants.
Date published: 2022-05-26
All TurboTax® Offerings Reviews - Page 99