TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Never Charged me to file I have been using Turbo for the bast 6 years and I have never been forced to upgrade. Well this year they charged me 110! We are struggling because of the effects of covid and now are struggling even more.
Date published: 2021-05-16
Rated 5 out of 5 by from Christie was an amazing assistant I was amazed by how friendly and helpful your assistant was over the phone!
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo tax 2020 I find reporting company stock instructions change from year to year and more clarity is needed in instructions. This year RSU you had to calculated the total cost basis in the past the program did it. Arlene (Arline) was extremely helpful and patient in working out the clitches in the online system. I do hope this compliment reaches her, met her on 5/16/2020
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is GREAT!! This is year number 9 for us using Turbo Tax!! It is fast, easy and cost effective compared to other tax prep services!! See you in 2022 for year 10!!
Date published: 2021-05-16
Rated 3 out of 5 by from Difficult to navigate It does the basic functionality. Things are very difficult to navigate. Example I can not e-file extension. Tax Act, single click will submit.
Date published: 2021-05-16
Rated 5 out of 5 by from Over 25 years using Turbotax Turbotax is convenient and authoritative. I have complete confidence in the accuracy of the return.
Date published: 2021-05-16
Rated 2 out of 5 by from E file rejected and NO Turbo Tax Agent could solve e-file rejected 4 times. No TT Agent could resolve. Had to file paper copy.
Date published: 2021-05-16
Rated 5 out of 5 by from Great Its easy with all the options available. Turbotax found my wages and automatically uploaded numers
Date published: 2021-05-16
Rated 4 out of 5 by from Easy to use Turbo tax is easy to use for most circumstances. Unfortunately if you need more specific needs or instruction, the questions/examples are limited throughout the process.
Date published: 2021-05-16
Rated 5 out of 5 by from Ease of Use Walked me through all the steps! Helps find all possible deductions and credits.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 977
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Never Charged me to file I have been using Turbo for the bast 6 years and I have never been forced to upgrade. Well this year they charged me 110! We are struggling because of the effects of covid and now are struggling even more.
Date published: 2021-05-16
Rated 5 out of 5 by from Christie was an amazing assistant I was amazed by how friendly and helpful your assistant was over the phone!
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo tax 2020 I find reporting company stock instructions change from year to year and more clarity is needed in instructions. This year RSU you had to calculated the total cost basis in the past the program did it. Arlene (Arline) was extremely helpful and patient in working out the clitches in the online system. I do hope this compliment reaches her, met her on 5/16/2020
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is GREAT!! This is year number 9 for us using Turbo Tax!! It is fast, easy and cost effective compared to other tax prep services!! See you in 2022 for year 10!!
Date published: 2021-05-16
Rated 3 out of 5 by from Difficult to navigate It does the basic functionality. Things are very difficult to navigate. Example I can not e-file extension. Tax Act, single click will submit.
Date published: 2021-05-16
Rated 5 out of 5 by from Over 25 years using Turbotax Turbotax is convenient and authoritative. I have complete confidence in the accuracy of the return.
Date published: 2021-05-16
Rated 2 out of 5 by from E file rejected and NO Turbo Tax Agent could solve e-file rejected 4 times. No TT Agent could resolve. Had to file paper copy.
Date published: 2021-05-16
Rated 5 out of 5 by from Great Its easy with all the options available. Turbotax found my wages and automatically uploaded numers
Date published: 2021-05-16
Rated 4 out of 5 by from Easy to use Turbo tax is easy to use for most circumstances. Unfortunately if you need more specific needs or instruction, the questions/examples are limited throughout the process.
Date published: 2021-05-16
Rated 5 out of 5 by from Ease of Use Walked me through all the steps! Helps find all possible deductions and credits.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 977