TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Hard to fellow Not everyone is technical enough to follow your instructions. I'm a 22 years Turbo user and your improving's are hard to understand, you know what you are doing but we your customers are not wits like you .Getting access to a human being for a query and/or a problem is very difficult to getting one and when reach ones is difficult to understand due to telephone connection such as echoes, volume, etc. I being fortunate to find one to communicate after going through disconnections.
Date published: 2021-05-15
Rated 5 out of 5 by from ITS THE BEST TURBO TAX WAS SO EFFIENT I WILL BE BACK NET YEAR FORSURE
Date published: 2021-05-15
Rated 5 out of 5 by from Thank you TT Doing my taxes was dauting to think about, but i'm not scared of doing them on turbo tax anymore.
Date published: 2021-05-15
Rated 5 out of 5 by from EASY! So Easy and Fast and guided me through every single question I had
Date published: 2021-05-15
Rated 5 out of 5 by from Repeat User for 10+ Years For someone that keeps receipts, TurboTax is a great tool for the self-employed. The add-ons are pretty pricey but if you need it, get it. Friends have used several add-ons because they didn't understand taxation and have benefited greatly. It's a good product if you have no clue what to do. The tax advisor add-on is also helpful if you need the extra help. I'd use them again.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is awesome! Once again, I am pleased with how easy and stress-free TurboTax makes it to get my taxes done.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is very responsive... Turbo Tax is very responsive keeping up with numerous IRS changes, especially this year.
Date published: 2021-05-15
Rated 5 out of 5 by from Great tool!!! I love the explanations that are available throughout the process. I am able to read and reread until I understand the question I want answered.
Date published: 2021-05-15
Rated 5 out of 5 by from Down to the Wire on the evening of May 15, 2021 I started my on May 13, 2021, and quickly realized that my 1099R reflected taxes paid to a state that I did not live or earn money in 2020. This was so overwhelming until online community expert EarnieS0 and Live Chat Expert RACHEL! Rachel! Rachel! Thank you for patiently spending hours with me trying to figure out how to get a refund from a state that I did not live, or earn money in, during 2020 (1099-R government paid state income tax erroneously). Thank you for your professional and friendly support to get me through this challenging dilemma to enter the correct filing information, which resulted a successful submission of my federal, non-resident state, and state tax returns within an hour of our phone call. THANK YOU THANK YOU
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax Simple To Use Great program that is simple to use! Did not take any time to complete. They helped me get the best refund I could get.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 968
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Hard to fellow Not everyone is technical enough to follow your instructions. I'm a 22 years Turbo user and your improving's are hard to understand, you know what you are doing but we your customers are not wits like you .Getting access to a human being for a query and/or a problem is very difficult to getting one and when reach ones is difficult to understand due to telephone connection such as echoes, volume, etc. I being fortunate to find one to communicate after going through disconnections.
Date published: 2021-05-15
Rated 5 out of 5 by from ITS THE BEST TURBO TAX WAS SO EFFIENT I WILL BE BACK NET YEAR FORSURE
Date published: 2021-05-15
Rated 5 out of 5 by from Thank you TT Doing my taxes was dauting to think about, but i'm not scared of doing them on turbo tax anymore.
Date published: 2021-05-15
Rated 5 out of 5 by from EASY! So Easy and Fast and guided me through every single question I had
Date published: 2021-05-15
Rated 5 out of 5 by from Repeat User for 10+ Years For someone that keeps receipts, TurboTax is a great tool for the self-employed. The add-ons are pretty pricey but if you need it, get it. Friends have used several add-ons because they didn't understand taxation and have benefited greatly. It's a good product if you have no clue what to do. The tax advisor add-on is also helpful if you need the extra help. I'd use them again.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is awesome! Once again, I am pleased with how easy and stress-free TurboTax makes it to get my taxes done.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is very responsive... Turbo Tax is very responsive keeping up with numerous IRS changes, especially this year.
Date published: 2021-05-15
Rated 5 out of 5 by from Great tool!!! I love the explanations that are available throughout the process. I am able to read and reread until I understand the question I want answered.
Date published: 2021-05-15
Rated 5 out of 5 by from Down to the Wire on the evening of May 15, 2021 I started my on May 13, 2021, and quickly realized that my 1099R reflected taxes paid to a state that I did not live or earn money in 2020. This was so overwhelming until online community expert EarnieS0 and Live Chat Expert RACHEL! Rachel! Rachel! Thank you for patiently spending hours with me trying to figure out how to get a refund from a state that I did not live, or earn money in, during 2020 (1099-R government paid state income tax erroneously). Thank you for your professional and friendly support to get me through this challenging dilemma to enter the correct filing information, which resulted a successful submission of my federal, non-resident state, and state tax returns within an hour of our phone call. THANK YOU THANK YOU
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax Simple To Use Great program that is simple to use! Did not take any time to complete. They helped me get the best refund I could get.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 968