TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Most Difficult Year Using Turbo Tax I normally have a good experience using Turbo Tax, but this year was very frustrating when it came to the RITA part. There was no organization when it came to typing the info, and my answers would up in the wrong section of the form. I moved halfway through the year and changed jobs, and my info would get mismatched or the section would glitch. I had to start over several times. I anticipate not getting my refund due to mistakes caused by the constant glitching. I already filed and paid my RITA taxes so having to deal with this was just ridiculous.
Date published: 2021-02-28
Rated 5 out of 5 by from So EASy!! I am a college student. Thank you for making this so easy.
Date published: 2021-02-28
Rated 5 out of 5 by from Fast and Easy Fast and easy, good directions and explanation on how to file
Date published: 2021-02-28
Rated 5 out of 5 by from Very Easy! I had to file in 3 states and very easy directions!
Date published: 2021-02-28
Rated 5 out of 5 by from great product Easy to use and save money not having to pay a preparer.
Date published: 2021-02-28
Rated 2 out of 5 by from Turbo Tax left a lot to be desired this year I have used Turbo Tax for many years. This year was a struggle as the state forms would not load and there was not support to help us get it to work. My husband spent hours on this problem and finally round a blog that enabled us to get it loaded.
Date published: 2021-02-28
Rated 5 out of 5 by from I've used Turbo Tax for 8 years! EXCELLENT!!! Live chats was very helpful and got me through the process with some challenging issues due to Covid-19.
Date published: 2021-02-28
Rated 5 out of 5 by from So simple and easy, with help if you need it! About 10 years ago I was having my taxes professionally prepared by a CPA. As I spoke with them I noticed that they were taking my information and entering it on their computer. Made me wonder, "why can't I do that?" Checked into TurboTax and found out that I can do that! Just like the high dollar CPA's and their program I can use TurboTax for less and get the same results. Been with them now for 9 years and will never go back to a CPA.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo works great The help was very good. The navigation is very good and the product is reliable.
Date published: 2021-02-28
Rated 5 out of 5 by from awesome This worked great for me being my first time ever filing taxes
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 954
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Most Difficult Year Using Turbo Tax I normally have a good experience using Turbo Tax, but this year was very frustrating when it came to the RITA part. There was no organization when it came to typing the info, and my answers would up in the wrong section of the form. I moved halfway through the year and changed jobs, and my info would get mismatched or the section would glitch. I had to start over several times. I anticipate not getting my refund due to mistakes caused by the constant glitching. I already filed and paid my RITA taxes so having to deal with this was just ridiculous.
Date published: 2021-02-28
Rated 5 out of 5 by from So EASy!! I am a college student. Thank you for making this so easy.
Date published: 2021-02-28
Rated 5 out of 5 by from Fast and Easy Fast and easy, good directions and explanation on how to file
Date published: 2021-02-28
Rated 5 out of 5 by from Very Easy! I had to file in 3 states and very easy directions!
Date published: 2021-02-28
Rated 5 out of 5 by from great product Easy to use and save money not having to pay a preparer.
Date published: 2021-02-28
Rated 2 out of 5 by from Turbo Tax left a lot to be desired this year I have used Turbo Tax for many years. This year was a struggle as the state forms would not load and there was not support to help us get it to work. My husband spent hours on this problem and finally round a blog that enabled us to get it loaded.
Date published: 2021-02-28
Rated 5 out of 5 by from I've used Turbo Tax for 8 years! EXCELLENT!!! Live chats was very helpful and got me through the process with some challenging issues due to Covid-19.
Date published: 2021-02-28
Rated 5 out of 5 by from So simple and easy, with help if you need it! About 10 years ago I was having my taxes professionally prepared by a CPA. As I spoke with them I noticed that they were taking my information and entering it on their computer. Made me wonder, "why can't I do that?" Checked into TurboTax and found out that I can do that! Just like the high dollar CPA's and their program I can use TurboTax for less and get the same results. Been with them now for 9 years and will never go back to a CPA.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo works great The help was very good. The navigation is very good and the product is reliable.
Date published: 2021-02-28
Rated 5 out of 5 by from awesome This worked great for me being my first time ever filing taxes
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 954