TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Used TT for many years Been a user for many years. If I have any complaint it would be the fee for filing a state return... 1 state should be free... just like the return.
Date published: 2021-05-16
Rated 1 out of 5 by from Turbo Tax 2 years in row HORRIBLE! user experience Issues, Issues, Issues...oh, did I say for the second year in a row using Turbo Tax CD that I had nothing but issues with Turbo Tax and entering data, with app CRASHING, NUMEROUS times!!! Oh yeah and starting over and over again with entering in the same data. By the way, I am a certified software quality assurance engineer (12 of 16 years testing software), with work experience for major software companies known around the world, along with others. NO STARS was not an option!
Date published: 2021-05-16
Rated 5 out of 5 by from great good would like more efile to be availble to be available.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax Made it supper EASY! I was a bit worried that this year would be complicated but Turbo Tax walked me through the steps and was able to access my investment documents which made it so fast and easy!
Date published: 2021-05-16
Rated 5 out of 5 by from This was Awesome Turbo Tax made filing my taxes a breeze and I will be back next year
Date published: 2021-05-16
Rated 3 out of 5 by from Complicated this year for the basic package Did not allow recovery rebate credit for COVID-19 first economic impact payment. Received first reduced impact payment due to income check was lost and per IRS conversation would be allowed to claim amount as a recovery rebate credit. TT would not allow this.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Awesome,..Excellent Service!!!!! My experience with turbotax has been excellent, a highly professional service, with 5-star online help, the executive who attended me by the name of Michell, was very kind and professional and helped me in an extraordinary way. Thank you very much
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax Review Great experience, easy to use and very informative
Date published: 2021-05-16
Rated 3 out of 5 by from er-uh-why The help tabs are not great and the internal sales pitch and cheerleader in the program is tedious but it gets the job done. The repeat access to on-line documents is pretty good. The government should give us this kind of tax software for free and put companies like this out of business but I won't hold my breath. Until then, I guess Turbotax is worth what we pay.
Date published: 2021-05-16
Rated 3 out of 5 by from Turbo Tax for 2020 Returns I've been using Turbo Tax for year, and this year I found it difficult to navigate to various areas and questions.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 944
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Used TT for many years Been a user for many years. If I have any complaint it would be the fee for filing a state return... 1 state should be free... just like the return.
Date published: 2021-05-16
Rated 1 out of 5 by from Turbo Tax 2 years in row HORRIBLE! user experience Issues, Issues, Issues...oh, did I say for the second year in a row using Turbo Tax CD that I had nothing but issues with Turbo Tax and entering data, with app CRASHING, NUMEROUS times!!! Oh yeah and starting over and over again with entering in the same data. By the way, I am a certified software quality assurance engineer (12 of 16 years testing software), with work experience for major software companies known around the world, along with others. NO STARS was not an option!
Date published: 2021-05-16
Rated 5 out of 5 by from great good would like more efile to be availble to be available.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax Made it supper EASY! I was a bit worried that this year would be complicated but Turbo Tax walked me through the steps and was able to access my investment documents which made it so fast and easy!
Date published: 2021-05-16
Rated 5 out of 5 by from This was Awesome Turbo Tax made filing my taxes a breeze and I will be back next year
Date published: 2021-05-16
Rated 3 out of 5 by from Complicated this year for the basic package Did not allow recovery rebate credit for COVID-19 first economic impact payment. Received first reduced impact payment due to income check was lost and per IRS conversation would be allowed to claim amount as a recovery rebate credit. TT would not allow this.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Awesome,..Excellent Service!!!!! My experience with turbotax has been excellent, a highly professional service, with 5-star online help, the executive who attended me by the name of Michell, was very kind and professional and helped me in an extraordinary way. Thank you very much
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax Review Great experience, easy to use and very informative
Date published: 2021-05-16
Rated 3 out of 5 by from er-uh-why The help tabs are not great and the internal sales pitch and cheerleader in the program is tedious but it gets the job done. The repeat access to on-line documents is pretty good. The government should give us this kind of tax software for free and put companies like this out of business but I won't hold my breath. Until then, I guess Turbotax is worth what we pay.
Date published: 2021-05-16
Rated 3 out of 5 by from Turbo Tax for 2020 Returns I've been using Turbo Tax for year, and this year I found it difficult to navigate to various areas and questions.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 944