TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from I struggled with the 2020 Home & Business software After I downloaded the 2020 home & business software, the state information did not load. I tried 5 times. When I was completing the business portion, it recorded all income, but did not have anywhere to add expenses. I thought that was useless. After I searched and found Schedule C, and started to fill it out, I rebooted my computer and downloaded TurboTax again, and finally it included the state forms and the Schedule C and home office forms to complete. I wasted about 7 hours struggling with this glitch.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax This was my first time utilizing your tax experts. The tax experts whom I spoke with were fantastic.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax is fabulous!! So easy and efile, too, for both federal and state returns. Love the process and will continue to use them for the future.
Date published: 2021-05-16
Rated 5 out of 5 by from Loved the process been using for years Simple and thorough. I've been using the program for years have never had any problems
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax makes my taxes easy This was very simple. I appreciate this service. I will use turbo tax next year.
Date published: 2021-05-16
Rated 3 out of 5 by from QBI - no Efile - unacceptable I understand that TT does not have an acceptable electronic QBI form. HOWEVER, to not be told that selecting QBI/aggregation would require mailing 40+ pages of tax return is totally unacceptable. A big price to pay for faulty software.
Date published: 2021-05-16
Rated 4 out of 5 by from 1st time pretty decent.... never done it myself before pretty self-explanatory. could be just a little more easily worded and labeled but otherwise, it was quick and FREE!
Date published: 2021-05-16
Rated 4 out of 5 by from Quality System, Semi Expensive Amazing guidance for filing your taxes, however, can be pricey when you need to file for items that require using premier level which costs ~$140.00.
Date published: 2021-05-16
Rated 5 out of 5 by from Great Very helpful. Great to have a French-speaking guide. We would have wanted to know that we had to pay $45 to pay with our tax return. It was not clear enough.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbotax takes a while but worth it--thanks!!!! Tubotax is great!!!! It gets better every year I do my taxes.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 935
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from I struggled with the 2020 Home & Business software After I downloaded the 2020 home & business software, the state information did not load. I tried 5 times. When I was completing the business portion, it recorded all income, but did not have anywhere to add expenses. I thought that was useless. After I searched and found Schedule C, and started to fill it out, I rebooted my computer and downloaded TurboTax again, and finally it included the state forms and the Schedule C and home office forms to complete. I wasted about 7 hours struggling with this glitch.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax This was my first time utilizing your tax experts. The tax experts whom I spoke with were fantastic.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax is fabulous!! So easy and efile, too, for both federal and state returns. Love the process and will continue to use them for the future.
Date published: 2021-05-16
Rated 5 out of 5 by from Loved the process been using for years Simple and thorough. I've been using the program for years have never had any problems
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax makes my taxes easy This was very simple. I appreciate this service. I will use turbo tax next year.
Date published: 2021-05-16
Rated 3 out of 5 by from QBI - no Efile - unacceptable I understand that TT does not have an acceptable electronic QBI form. HOWEVER, to not be told that selecting QBI/aggregation would require mailing 40+ pages of tax return is totally unacceptable. A big price to pay for faulty software.
Date published: 2021-05-16
Rated 4 out of 5 by from 1st time pretty decent.... never done it myself before pretty self-explanatory. could be just a little more easily worded and labeled but otherwise, it was quick and FREE!
Date published: 2021-05-16
Rated 4 out of 5 by from Quality System, Semi Expensive Amazing guidance for filing your taxes, however, can be pricey when you need to file for items that require using premier level which costs ~$140.00.
Date published: 2021-05-16
Rated 5 out of 5 by from Great Very helpful. Great to have a French-speaking guide. We would have wanted to know that we had to pay $45 to pay with our tax return. It was not clear enough.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbotax takes a while but worth it--thanks!!!! Tubotax is great!!!! It gets better every year I do my taxes.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 935