TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Charging people to file is not ok I have used turbotax for 8 years now and have never had to pay, but now all of the sudden I do? Charging people who are just doing the bare minimum and not having any exemptions just to file is a sham! Given the state of the U.S. right now there should ALWAYS be a free option regardless of what exemptions people have.
Date published: 2021-05-17
Rated 3 out of 5 by from Tax Review A straight forward experience. Only a minimum amount of trouble.
Date published: 2021-05-17
Rated 5 out of 5 by from turbo is fast and easy turbo tax made it very simple for me to file my own taxes!
Date published: 2021-05-17
Rated 4 out of 5 by from 1116 foreign tax credit The Foreign Tax credit part should be easier to do. The 1099-B has the information. The program should ask for this and fill out the 1116 etc without all the detailed instructions and warnings about how to fill it out properly.
Date published: 2021-05-17
Rated 5 out of 5 by from Very convenient and fairly simple I've used this for several years now. I like that I can upload the W2 form directly.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Online was very easy to use. This was my first time doing my own taxes. I heard how easy it was to do this online. The entire step by step process was very easy to follow.
Date published: 2021-05-17
Rated 2 out of 5 by from cannot e-file TurboTax is great and all. However I purchased the 2019 software because when I tried to do file my taxes in October 2020 I was not able to e-file. I purchased the download because I was told in needed to have it to file. I was lied to.
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax online is great with some exceptions I always feel like turbotax covers everything I might otherwise forget. However, outside of the scope of tax knowledge, the there are a couple of areas in which they are oddly lacking. There is no data sync between TurboTax Online and TurboTax Download. The online version wanted the AGI from last year's return, which I filed with TurboTax Download. I had neglected to save it as a pdf and the program wouldn't open so I couldn't open the file. TurboTax Online didn't offer an option to open a TurboTax .tax file. Had to reinstall. Also, when e-filing, I was asked how I filed last year. I had to choose, "With another product". There should have been option to choose, "With a different TurboTax product". And then also a prompt to import the data they wanted from last year. I also don't like that I can no longer file an extension the downloaded version.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax was Quick and Easy Mathew helped me easily walk through how to set up my payment plan with the IRS. Great Customer Service and Thank you Mathew!
Date published: 2021-05-17
Rated 3 out of 5 by from Still no Mac option This would be so much better if a Mac version was available.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 910
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Charging people to file is not ok I have used turbotax for 8 years now and have never had to pay, but now all of the sudden I do? Charging people who are just doing the bare minimum and not having any exemptions just to file is a sham! Given the state of the U.S. right now there should ALWAYS be a free option regardless of what exemptions people have.
Date published: 2021-05-17
Rated 3 out of 5 by from Tax Review A straight forward experience. Only a minimum amount of trouble.
Date published: 2021-05-17
Rated 5 out of 5 by from turbo is fast and easy turbo tax made it very simple for me to file my own taxes!
Date published: 2021-05-17
Rated 4 out of 5 by from 1116 foreign tax credit The Foreign Tax credit part should be easier to do. The 1099-B has the information. The program should ask for this and fill out the 1116 etc without all the detailed instructions and warnings about how to fill it out properly.
Date published: 2021-05-17
Rated 5 out of 5 by from Very convenient and fairly simple I've used this for several years now. I like that I can upload the W2 form directly.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Online was very easy to use. This was my first time doing my own taxes. I heard how easy it was to do this online. The entire step by step process was very easy to follow.
Date published: 2021-05-17
Rated 2 out of 5 by from cannot e-file TurboTax is great and all. However I purchased the 2019 software because when I tried to do file my taxes in October 2020 I was not able to e-file. I purchased the download because I was told in needed to have it to file. I was lied to.
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax online is great with some exceptions I always feel like turbotax covers everything I might otherwise forget. However, outside of the scope of tax knowledge, the there are a couple of areas in which they are oddly lacking. There is no data sync between TurboTax Online and TurboTax Download. The online version wanted the AGI from last year's return, which I filed with TurboTax Download. I had neglected to save it as a pdf and the program wouldn't open so I couldn't open the file. TurboTax Online didn't offer an option to open a TurboTax .tax file. Had to reinstall. Also, when e-filing, I was asked how I filed last year. I had to choose, "With another product". There should have been option to choose, "With a different TurboTax product". And then also a prompt to import the data they wanted from last year. I also don't like that I can no longer file an extension the downloaded version.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax was Quick and Easy Mathew helped me easily walk through how to set up my payment plan with the IRS. Great Customer Service and Thank you Mathew!
Date published: 2021-05-17
Rated 3 out of 5 by from Still no Mac option This would be so much better if a Mac version was available.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 910