TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Update of form 2210 I always felt Turbo tax was excellent. This years experience was very disappointing. Form 2210 was awaiting an update, two delays and stated availability was not met ....I signed up for an email to be advised when the form was available and I never got one
Date published: 2021-02-26
Rated 4 out of 5 by from Pretty Good but often Repetitive I use Turbo tax every year and it works pretty good. But many times it asks me the same information over and over if I need to make 1 small change to 1 item.
Date published: 2021-02-26
Rated 1 out of 5 by from The Government should do these forms for us There is no reason except for lobbying that we citizens need to use products like turbotax to fill out tax forms like this. Other modern countries have the government do the calculations report to the population. I would prefer to never do this.
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome Easy and fast and will use every year i do my taxes
Date published: 2021-02-26
Rated 3 out of 5 by from Fix the program I am a loyal customer who buy's Turbo Tax every year. The program works as it should and calculates my taxes correctly every time. However my beef is with the slowness of the program. Your dialogue in the says something to the effect of "we know it's taking a little longer...." If you know this then why don't you fix the problem. This has been going on for the past several years, so when can we expect improved response time???
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to use! It's easy to use, wish there was a cheaper premium tax program; if we opt not to use the tax advisor assistance person. Also I've been with turbo tax since the late 90's, but can't access my older taxes. Wish this was possible!
Date published: 2021-02-26
Rated 5 out of 5 by from Quick and Easy Tax Preparation I am always hating tax season but Turbo Tax makes it quick and easy.
Date published: 2021-02-26
Rated 5 out of 5 by from Love this software! I’ve used this for several years now and each year it gets better and better and even easier to use if you can believe that. Anyone could use it because it walks you through each step and won’t let you miss anything.
Date published: 2021-02-26
Rated 3 out of 5 by from Not happy I'm kind of mad that I had to pay $160 to file my return this year. You made me upgrade when I didn't want to and then you charged $40 on each of my returns and then another $40 to e-file... that is not ok.
Date published: 2021-02-26
Rated 2 out of 5 by from New fees Ive been with you guys for years. This year you guys added fees that I wasn't aware of until completing. YOu should tell people about the changes before time.Or offer a discount of the first time ! very inconvenient
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 896
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Update of form 2210 I always felt Turbo tax was excellent. This years experience was very disappointing. Form 2210 was awaiting an update, two delays and stated availability was not met ....I signed up for an email to be advised when the form was available and I never got one
Date published: 2021-02-26
Rated 4 out of 5 by from Pretty Good but often Repetitive I use Turbo tax every year and it works pretty good. But many times it asks me the same information over and over if I need to make 1 small change to 1 item.
Date published: 2021-02-26
Rated 1 out of 5 by from The Government should do these forms for us There is no reason except for lobbying that we citizens need to use products like turbotax to fill out tax forms like this. Other modern countries have the government do the calculations report to the population. I would prefer to never do this.
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome Easy and fast and will use every year i do my taxes
Date published: 2021-02-26
Rated 3 out of 5 by from Fix the program I am a loyal customer who buy's Turbo Tax every year. The program works as it should and calculates my taxes correctly every time. However my beef is with the slowness of the program. Your dialogue in the says something to the effect of "we know it's taking a little longer...." If you know this then why don't you fix the problem. This has been going on for the past several years, so when can we expect improved response time???
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to use! It's easy to use, wish there was a cheaper premium tax program; if we opt not to use the tax advisor assistance person. Also I've been with turbo tax since the late 90's, but can't access my older taxes. Wish this was possible!
Date published: 2021-02-26
Rated 5 out of 5 by from Quick and Easy Tax Preparation I am always hating tax season but Turbo Tax makes it quick and easy.
Date published: 2021-02-26
Rated 5 out of 5 by from Love this software! I’ve used this for several years now and each year it gets better and better and even easier to use if you can believe that. Anyone could use it because it walks you through each step and won’t let you miss anything.
Date published: 2021-02-26
Rated 3 out of 5 by from Not happy I'm kind of mad that I had to pay $160 to file my return this year. You made me upgrade when I didn't want to and then you charged $40 on each of my returns and then another $40 to e-file... that is not ok.
Date published: 2021-02-26
Rated 2 out of 5 by from New fees Ive been with you guys for years. This year you guys added fees that I wasn't aware of until completing. YOu should tell people about the changes before time.Or offer a discount of the first time ! very inconvenient
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 896