TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Student
Rated 4 out of 5 by from Gets better every year! User since at least 2010 (saved on my PC), and it gets easier and more dependable each year. The 5th Start is because...there's always room for improvement!
Date published: 2021-05-16
Rated 5 out of 5 by from Great Level of Customer Support Taxes are very intimidating to me, Lexus assisted me the entire way through in less than an hour. Definitely worth the plus package.
Date published: 2021-05-16
Rated 5 out of 5 by from Thorough and easy. The TurboTax program walked me through the process easily.
Date published: 2021-05-16
Rated 1 out of 5 by from Kept Asking Me To Fix A Problem I'd Already Fixed! I got to the end and thought I was almost done, then the program asked me adjust a figure, which I did. After continuing it told me to fix the number I had already fixed. Then I fixed the number I had already fixed again, again. Seeing this going nowhere, I logged out twice and logged back in again to face the same problem. Eventually, I just gave up and zeroed the number out. So for the privilege of using an TurboTax this year, I got to pay an additional $66 in federal taxes. I wonder if Intuit will offer to reimburse me for their dysfunctional program that loves to stay in il-logic loops? (And the poor lady on Customer Service was also at a loss)
Date published: 2021-05-16
Rated 5 out of 5 by from Quick, easy and accurate I have been using Turbo Tax for over 10 years and it is the easiest and most simple app that takes the headaches out of doing an unpleasant task!
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is easy! It is a simple and effective way to get your taxes done without the hassle of setting up an appointment and dealing with a CPA! Lol!
Date published: 2021-05-16
Rated 5 out of 5 by from USING TURBOTAX for 20plus years LOVE THEM I used Business for investments and self-employed Wonderful Easy Fast taxes are done in only 1 hour and I have full control The tax advisors are nothing short of AWESOME Professional knowledgable and friendly. I highly recommend using them worth every penny
Date published: 2021-05-16
Rated 4 out of 5 by from First Time Filling with TurboTax I think TurboTax is a good software. It is easy to use, detail, search function works great and price is very reasonable. I would use it and recommend it for fairly simple tax returns. I paid for live help, not so impressed by them! Called 3, not much help. One passed me on to someone else. The others we good for basic info.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is easy I've been using TurboTax for years and love how simple it can be. If I need support, one click away and someone will help. Thank you.
Date published: 2021-05-16
Rated 4 out of 5 by from I like the convinence! I talked with 2 people on the phone and both were very helpful!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 887
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Gets better every year! User since at least 2010 (saved on my PC), and it gets easier and more dependable each year. The 5th Start is because...there's always room for improvement!
Date published: 2021-05-16
Rated 5 out of 5 by from Great Level of Customer Support Taxes are very intimidating to me, Lexus assisted me the entire way through in less than an hour. Definitely worth the plus package.
Date published: 2021-05-16
Rated 5 out of 5 by from Thorough and easy. The TurboTax program walked me through the process easily.
Date published: 2021-05-16
Rated 1 out of 5 by from Kept Asking Me To Fix A Problem I'd Already Fixed! I got to the end and thought I was almost done, then the program asked me adjust a figure, which I did. After continuing it told me to fix the number I had already fixed. Then I fixed the number I had already fixed again, again. Seeing this going nowhere, I logged out twice and logged back in again to face the same problem. Eventually, I just gave up and zeroed the number out. So for the privilege of using an TurboTax this year, I got to pay an additional $66 in federal taxes. I wonder if Intuit will offer to reimburse me for their dysfunctional program that loves to stay in il-logic loops? (And the poor lady on Customer Service was also at a loss)
Date published: 2021-05-16
Rated 5 out of 5 by from Quick, easy and accurate I have been using Turbo Tax for over 10 years and it is the easiest and most simple app that takes the headaches out of doing an unpleasant task!
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is easy! It is a simple and effective way to get your taxes done without the hassle of setting up an appointment and dealing with a CPA! Lol!
Date published: 2021-05-16
Rated 5 out of 5 by from USING TURBOTAX for 20plus years LOVE THEM I used Business for investments and self-employed Wonderful Easy Fast taxes are done in only 1 hour and I have full control The tax advisors are nothing short of AWESOME Professional knowledgable and friendly. I highly recommend using them worth every penny
Date published: 2021-05-16
Rated 4 out of 5 by from First Time Filling with TurboTax I think TurboTax is a good software. It is easy to use, detail, search function works great and price is very reasonable. I would use it and recommend it for fairly simple tax returns. I paid for live help, not so impressed by them! Called 3, not much help. One passed me on to someone else. The others we good for basic info.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is easy I've been using TurboTax for years and love how simple it can be. If I need support, one click away and someone will help. Thank you.
Date published: 2021-05-16
Rated 4 out of 5 by from I like the convinence! I talked with 2 people on the phone and both were very helpful!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 887