TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Deceptive Payment Process Why can't you layout the pricing for filing upfront. You know... total disclosure in easy to understand terms. For both my state and federal it should have been $108, but it says it is costing me $152.00. WTAF?
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is great! Very easy to use. They always give me peace of mind and confidence in filing.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is thorough! I'm always amazed at how thorough, yet easy it is to use.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy and Awesome Tax Software I was easy to navigate through and was done in one nights sitting rather than a week to do taxes.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is awesome You make it so easy, thank you for everything. You Rock!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is FINE I have used Turbo Tax for years and would not use any other
Date published: 2022-04-19
Rated 5 out of 5 by from TURBOW TAX AWESOME! Turbo Tax Live help was very helpful and coach me through without any problem
Date published: 2022-04-19
Rated 1 out of 5 by from Was great but State version lacking (CA) State version (CA) is confusing especially for less common (but not unusual) items like selling vacation home. TurboTax is USELESS for guiding and many online suggestions, even by "experts" are wrong.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is awesome! always easy to use. live chat available if I have questions.
Date published: 2022-04-19
Rated 1 out of 5 by from Not So Free!!! After going over my taxes twice!!! I started my refund with the free edition then when it came to submit I had to pay $108!! What for? I never had to pay and it did not even give me information as to why I was getting charged. All it kept saying is that I need a professional tax associate to review my stuff because of my problem?!! So infuriating! Once I paid (didn't want to do it for the 3rd time) they still didn't tell me my problem. Here take my money and don't tell me what's wrong!
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 887
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Deceptive Payment Process Why can't you layout the pricing for filing upfront. You know... total disclosure in easy to understand terms. For both my state and federal it should have been $108, but it says it is costing me $152.00. WTAF?
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is great! Very easy to use. They always give me peace of mind and confidence in filing.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is thorough! I'm always amazed at how thorough, yet easy it is to use.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy and Awesome Tax Software I was easy to navigate through and was done in one nights sitting rather than a week to do taxes.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is awesome You make it so easy, thank you for everything. You Rock!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is FINE I have used Turbo Tax for years and would not use any other
Date published: 2022-04-19
Rated 5 out of 5 by from TURBOW TAX AWESOME! Turbo Tax Live help was very helpful and coach me through without any problem
Date published: 2022-04-19
Rated 1 out of 5 by from Was great but State version lacking (CA) State version (CA) is confusing especially for less common (but not unusual) items like selling vacation home. TurboTax is USELESS for guiding and many online suggestions, even by "experts" are wrong.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is awesome! always easy to use. live chat available if I have questions.
Date published: 2022-04-19
Rated 1 out of 5 by from Not So Free!!! After going over my taxes twice!!! I started my refund with the free edition then when it came to submit I had to pay $108!! What for? I never had to pay and it did not even give me information as to why I was getting charged. All it kept saying is that I need a professional tax associate to review my stuff because of my problem?!! So infuriating! Once I paid (didn't want to do it for the 3rd time) they still didn't tell me my problem. Here take my money and don't tell me what's wrong!
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 887