TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 2 out of 5 by from Walks you through the process but fees are HIGH I didn't appreciate the additional $39 fee to have the payment taken out of my federal return. Surprise! And it's more expensive to DO THEM MYSELF online through Turbo Tax than it is to go through an accountant. Last year, I think, for Turbo Tax online.
Date published: 2022-04-18
Rated 4 out of 5 by from complicated adjusting the fees was difficult and could not down grade my edition of turbo tax
Date published: 2022-04-18
Rated 4 out of 5 by from User friendly as always but little expensive TT is always user friendly and I have been an age old user of TT. So not complaint about that at all. I just wish it'd be little less expensive, particularly TT Live. I didn't have to use the advantages of TT Live still for my tax situations, I had pay for TT Live.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax for Income Tax Filing Software is well-updated and provides very informative guidance for income tax filing.
Date published: 2022-04-18
Rated 1 out of 5 by from horrible After 3 years of using your service this will be the least time ever i file taxes through turbotax... horrible job. your fees do not add up... he TurboTax live agent claims i am filing as self employed??? how is that possible if i uploaded a w2 from my employer???? NOT USING THIS SERVICE AGAIN
Date published: 2022-04-18
Rated 4 out of 5 by from Was eqsy foor the most paaart. couldn't understand reasoning for some of the amounts actually used for individual items were used especially in medical expenses. On my federal government 1099R the amount in Box 5 was not addressed and had to figure out where to enter the amount for heath insurance cost. Finally figured it ou First time in over tw3ent years I had any dificulty using Turbo-Tax. Will continue to use it for the couple of years I have Left. I am 94 and have doing my taxes since I started having to file taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is easy and explains thing out good I’m glad I have TurboTax to help me through this stuff every year…
Date published: 2022-04-18
Rated 5 out of 5 by from This system is so easy to use! I’ve used turbo tax for several years now and it’s stress free!
Date published: 2022-04-18
Rated 4 out of 5 by from really great way to save about $500 I get frustrated when accountants charge what they do and then ask me to fill out a whole a bunch of paperwork. Honestly, that's the hard part. Since I don't have time to keep up with all the tax laws myself, I'm happy to pay TurboTax a modest fee to do that part for me. My only frustration this year was: for rental property of which I own 1/3, I selected "third everything for me." There was one item that didn't automatically get reduced to 1/3 by the app. I spotted it and contacted TurboTax--the support person verified that the one thing doesn't not automatically third. She said she'd submit my input that it's pretty confusing and easy to miss if only one item doesn't third. Sorry, can't recall the specific item and I don't see the case when I login.
Date published: 2022-04-18
Rated 4 out of 5 by from easy and quick Only 1 issue. Many years ago I entered a car and sold it about 14 years ago. Now every year I have to explain.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 886
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Walks you through the process but fees are HIGH I didn't appreciate the additional $39 fee to have the payment taken out of my federal return. Surprise! And it's more expensive to DO THEM MYSELF online through Turbo Tax than it is to go through an accountant. Last year, I think, for Turbo Tax online.
Date published: 2022-04-18
Rated 4 out of 5 by from complicated adjusting the fees was difficult and could not down grade my edition of turbo tax
Date published: 2022-04-18
Rated 4 out of 5 by from User friendly as always but little expensive TT is always user friendly and I have been an age old user of TT. So not complaint about that at all. I just wish it'd be little less expensive, particularly TT Live. I didn't have to use the advantages of TT Live still for my tax situations, I had pay for TT Live.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax for Income Tax Filing Software is well-updated and provides very informative guidance for income tax filing.
Date published: 2022-04-18
Rated 1 out of 5 by from horrible After 3 years of using your service this will be the least time ever i file taxes through turbotax... horrible job. your fees do not add up... he TurboTax live agent claims i am filing as self employed??? how is that possible if i uploaded a w2 from my employer???? NOT USING THIS SERVICE AGAIN
Date published: 2022-04-18
Rated 4 out of 5 by from Was eqsy foor the most paaart. couldn't understand reasoning for some of the amounts actually used for individual items were used especially in medical expenses. On my federal government 1099R the amount in Box 5 was not addressed and had to figure out where to enter the amount for heath insurance cost. Finally figured it ou First time in over tw3ent years I had any dificulty using Turbo-Tax. Will continue to use it for the couple of years I have Left. I am 94 and have doing my taxes since I started having to file taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is easy and explains thing out good I’m glad I have TurboTax to help me through this stuff every year…
Date published: 2022-04-18
Rated 5 out of 5 by from This system is so easy to use! I’ve used turbo tax for several years now and it’s stress free!
Date published: 2022-04-18
Rated 4 out of 5 by from really great way to save about $500 I get frustrated when accountants charge what they do and then ask me to fill out a whole a bunch of paperwork. Honestly, that's the hard part. Since I don't have time to keep up with all the tax laws myself, I'm happy to pay TurboTax a modest fee to do that part for me. My only frustration this year was: for rental property of which I own 1/3, I selected "third everything for me." There was one item that didn't automatically get reduced to 1/3 by the app. I spotted it and contacted TurboTax--the support person verified that the one thing doesn't not automatically third. She said she'd submit my input that it's pretty confusing and easy to miss if only one item doesn't third. Sorry, can't recall the specific item and I don't see the case when I login.
Date published: 2022-04-18
Rated 4 out of 5 by from easy and quick Only 1 issue. Many years ago I entered a car and sold it about 14 years ago. Now every year I have to explain.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 886