TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Used Turbotax for 15th year! Easy to use and provides lot of guidance.I have been using for the last 15years
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax Is Amazing!!!! It was very easy, this is how we will always be filing our taxes!
Date published: 2021-05-16
Rated 5 out of 5 by from did the job I like the description menus for tax forms I'm not used to
Date published: 2021-05-16
Rated 5 out of 5 by from Great Saved me a ton of time, no stress and easy to complete Federal and State returns.
Date published: 2021-05-16
Rated 5 out of 5 by from Made the tax process much less painful This was a great experience - I had put off taxes to the last minute because there were some complex forms involved, but TurboTax made it relatively painless! It was still a process for sure, but it went better this year because of the software.
Date published: 2021-05-16
Rated 1 out of 5 by from Horrible experience It seems to be very hit or miss depending on the tax expert you get. I had a really bad experience. His communication was incredibly unclear and it felt like he was copy and pasting large sections of the tax code instead of giving me info relevant to my specific tax situation. Using a full service extended how long it took to file my taxes - from a few days to over a month and a half of near daily contact with unorganized requests coming in at random. It was super frustrating and I would not recommend it.
Date published: 2021-05-16
Rated 2 out of 5 by from Not as happy anymore The running total for your taxes is misleading and I found very upsetting before completing the medical expenses section. The number goes way up at one point and then drops following one more entry.
Date published: 2021-05-16
Rated 4 out of 5 by from Helpful Note It would have been helpful to jump to special allocations section in the actual return in the demo
Date published: 2021-05-16
Rated 1 out of 5 by from Charge me for everything extra charge for debit? for state? upgrade here? upgrade there? single, non home owner, this should be free
Date published: 2021-05-16
Rated 5 out of 5 by from Easy We have used Turbo Tax for more than 15 years. Have never been disappointed. Answers to questions are thorough and quick.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 884
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Used Turbotax for 15th year! Easy to use and provides lot of guidance.I have been using for the last 15years
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax Is Amazing!!!! It was very easy, this is how we will always be filing our taxes!
Date published: 2021-05-16
Rated 5 out of 5 by from did the job I like the description menus for tax forms I'm not used to
Date published: 2021-05-16
Rated 5 out of 5 by from Great Saved me a ton of time, no stress and easy to complete Federal and State returns.
Date published: 2021-05-16
Rated 5 out of 5 by from Made the tax process much less painful This was a great experience - I had put off taxes to the last minute because there were some complex forms involved, but TurboTax made it relatively painless! It was still a process for sure, but it went better this year because of the software.
Date published: 2021-05-16
Rated 1 out of 5 by from Horrible experience It seems to be very hit or miss depending on the tax expert you get. I had a really bad experience. His communication was incredibly unclear and it felt like he was copy and pasting large sections of the tax code instead of giving me info relevant to my specific tax situation. Using a full service extended how long it took to file my taxes - from a few days to over a month and a half of near daily contact with unorganized requests coming in at random. It was super frustrating and I would not recommend it.
Date published: 2021-05-16
Rated 2 out of 5 by from Not as happy anymore The running total for your taxes is misleading and I found very upsetting before completing the medical expenses section. The number goes way up at one point and then drops following one more entry.
Date published: 2021-05-16
Rated 4 out of 5 by from Helpful Note It would have been helpful to jump to special allocations section in the actual return in the demo
Date published: 2021-05-16
Rated 1 out of 5 by from Charge me for everything extra charge for debit? for state? upgrade here? upgrade there? single, non home owner, this should be free
Date published: 2021-05-16
Rated 5 out of 5 by from Easy We have used Turbo Tax for more than 15 years. Have never been disappointed. Answers to questions are thorough and quick.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 884