TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax 2020 was Good. It was a bit more complicated so I filed late past the May 2021 filing date due to multiple paper work missing, but finally after all my missing paper work was found, Turbo Tax 2020 CD worked good for me. My first tax efile got rejected so I had to fix that and sent a second efile and now awaiting for my first acceptance or 2nd rejection. wish me luck.
Date published: 2021-06-08
Rated 5 out of 5 by from turbo tax is very great it was good turbo tax went step by step and lead me through the whole thing
Date published: 2021-06-08
Rated 4 out of 5 by from Turbo tax is a struggle but it helps I was rejected 2 times now still waiting now a third time
Date published: 2021-06-08
Rated 5 out of 5 by from Easy Very Easy to use have used it for years. Takes the anxiety and headache of taxes away
Date published: 2021-06-08
Rated 4 out of 5 by from cost way to much while it made filing my taxes a piece of cake, i do not understand why it costs so much TO FILE TAXES. everything is a capitalist scam. however, I am satisfied with how quick and easy this process was.
Date published: 2021-06-08
Rated 5 out of 5 by from Love TurboTax! I have been using TurboTax for over 18 years and it has always been so easy to use. Every year it gets better and better. I have rentals and it is so easy to enter and keep track of everything.
Date published: 2021-06-08
Rated 5 out of 5 by from The Live Help was very helpful! I made several calls to TurboTax Live Help this year (I think 3 calls), with some "new" things for me and I wanted to be sure I was reporting correctly.
Date published: 2021-06-08
Rated 4 out of 5 by from TurboTax does the job well Easy Step is thorough in leading you through all the lines and boxes on the forms that you have received with your personal tax information and enters your data properly in the tax forms that you file. Forms mode is an option that you can use to update a couple of lines of information that is not handled well in Easy Step. My main problem is with Intuit's architecture of TurboTax for MacOS that causes Intuit to require that you update the release of MacOS you are using every year because the implementation of the form and Easy Step drivers is tied too closely with new features in the MacOS releases. In the ideal state, the TurboTax application would be written so that the internal drivers for the forms and Easy Step prompt and fill mechanisms would be completely independent of the new features of the MacOS releases. I still run Microsoft Office applications Word and Excel versions from 2011 on an old Mac Mini from 2010 under MacOS 10.13.6 very successfully. This shows that applications can be written with durability that lasts for a decade of upgrades.
Date published: 2021-06-07
Rated 5 out of 5 by from Extremely Helpful I had some questions about differences in my return after life events and TurboTax had my back the whole way.
Date published: 2021-06-07
Rated 4 out of 5 by from Turbo tax is very helpful Katherine was very helpful and straight up with how I should go about filing my return
Date published: 2021-06-07
All TurboTax® Offerings Reviews - Page 89
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax 2020 was Good. It was a bit more complicated so I filed late past the May 2021 filing date due to multiple paper work missing, but finally after all my missing paper work was found, Turbo Tax 2020 CD worked good for me. My first tax efile got rejected so I had to fix that and sent a second efile and now awaiting for my first acceptance or 2nd rejection. wish me luck.
Date published: 2021-06-08
Rated 5 out of 5 by from turbo tax is very great it was good turbo tax went step by step and lead me through the whole thing
Date published: 2021-06-08
Rated 4 out of 5 by from Turbo tax is a struggle but it helps I was rejected 2 times now still waiting now a third time
Date published: 2021-06-08
Rated 5 out of 5 by from Easy Very Easy to use have used it for years. Takes the anxiety and headache of taxes away
Date published: 2021-06-08
Rated 4 out of 5 by from cost way to much while it made filing my taxes a piece of cake, i do not understand why it costs so much TO FILE TAXES. everything is a capitalist scam. however, I am satisfied with how quick and easy this process was.
Date published: 2021-06-08
Rated 5 out of 5 by from Love TurboTax! I have been using TurboTax for over 18 years and it has always been so easy to use. Every year it gets better and better. I have rentals and it is so easy to enter and keep track of everything.
Date published: 2021-06-08
Rated 5 out of 5 by from The Live Help was very helpful! I made several calls to TurboTax Live Help this year (I think 3 calls), with some "new" things for me and I wanted to be sure I was reporting correctly.
Date published: 2021-06-08
Rated 4 out of 5 by from TurboTax does the job well Easy Step is thorough in leading you through all the lines and boxes on the forms that you have received with your personal tax information and enters your data properly in the tax forms that you file. Forms mode is an option that you can use to update a couple of lines of information that is not handled well in Easy Step. My main problem is with Intuit's architecture of TurboTax for MacOS that causes Intuit to require that you update the release of MacOS you are using every year because the implementation of the form and Easy Step drivers is tied too closely with new features in the MacOS releases. In the ideal state, the TurboTax application would be written so that the internal drivers for the forms and Easy Step prompt and fill mechanisms would be completely independent of the new features of the MacOS releases. I still run Microsoft Office applications Word and Excel versions from 2011 on an old Mac Mini from 2010 under MacOS 10.13.6 very successfully. This shows that applications can be written with durability that lasts for a decade of upgrades.
Date published: 2021-06-07
Rated 5 out of 5 by from Extremely Helpful I had some questions about differences in my return after life events and TurboTax had my back the whole way.
Date published: 2021-06-07
Rated 4 out of 5 by from Turbo tax is very helpful Katherine was very helpful and straight up with how I should go about filing my return
Date published: 2021-06-07
All TurboTax® Offerings Reviews - Page 89