TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Excellent service Everything was made easy. This is the best way to file your returns, if they are fairly simple. Great for students.
Date published: 2021-05-17
Rated 4 out of 5 by from Had problems with routing # During last steps of filing I put in my Bank of America routing # for direct deposit. Used it numerous times for other direct deposits. Your program accepted it then would not let me proceed to e-file. Kept sending me back to review. After 4th cycle I change my refunds to check. This occurred last year. Fix it please
Date published: 2021-05-17
Rated 1 out of 5 by from Old dated Next year no more turbo tax. Use every year for convenience but over priced so bought cheap version at target/costco and sucks! Am i on my grandmas software? Been using online turbotax for 8 plus years, love online, but way overpriced so tried store bought version and sucks! Get what you pay for. Online version awesome cost to much, software version cheap and sucks
Date published: 2021-05-17
Rated 5 out of 5 by from I Love Turbo Tax Turbo tax is a wonderful choice and easy to follow.
Date published: 2021-05-17
Rated 2 out of 5 by from Turbo tax - more costly and less valuable! Each year, Turbo Tax gets more costly and becomes less valuable to me. I'll be looking to use another tax software package next year.
Date published: 2021-05-17
Rated 2 out of 5 by from disappointed this year.... I have been using turbo tax since 2007 and i have never been disappointed with the services.. until now. I couldn't file this year for free and that is only because i got an HSA with my job.. everything else including the job were the same. I am annoyed that i had to pay 110 just to file because of the HSA and i am only getting back $92 this year and that is state and federal added up together.. i will try again next year... but we will see if i keep using the service.
Date published: 2021-05-17
Rated 5 out of 5 by from Great Product Easy to use -- THANKS! I think this is my 6th year using Turbo Tax
Date published: 2021-05-17
Rated 3 out of 5 by from not an expert turbo tax only connects you to turbo tax specialist when you have a tax question. not a tax expert, however their live version, which I paid for, advertises contact with tax experts when needed.
Date published: 2021-05-17
Rated 1 out of 5 by from HORRIBLE Turbo tax is overpriced and uninformed. pay for an accountant for $20 more and have them give REAL professional advice for the same cost and have them back what they say. Paid more than I should have out of every paycheck this year, and turbotax declared I owed more. 0 out of 5 stars for a reason. will never give business again.
Date published: 2021-05-17
Rated 5 out of 5 by from Great tool!! Turbo Tax makes a complex job as easy as one can expect. Sure, there are issues, but most are based on my ignorance of the process, I suspect.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 857
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent service Everything was made easy. This is the best way to file your returns, if they are fairly simple. Great for students.
Date published: 2021-05-17
Rated 4 out of 5 by from Had problems with routing # During last steps of filing I put in my Bank of America routing # for direct deposit. Used it numerous times for other direct deposits. Your program accepted it then would not let me proceed to e-file. Kept sending me back to review. After 4th cycle I change my refunds to check. This occurred last year. Fix it please
Date published: 2021-05-17
Rated 1 out of 5 by from Old dated Next year no more turbo tax. Use every year for convenience but over priced so bought cheap version at target/costco and sucks! Am i on my grandmas software? Been using online turbotax for 8 plus years, love online, but way overpriced so tried store bought version and sucks! Get what you pay for. Online version awesome cost to much, software version cheap and sucks
Date published: 2021-05-17
Rated 5 out of 5 by from I Love Turbo Tax Turbo tax is a wonderful choice and easy to follow.
Date published: 2021-05-17
Rated 2 out of 5 by from Turbo tax - more costly and less valuable! Each year, Turbo Tax gets more costly and becomes less valuable to me. I'll be looking to use another tax software package next year.
Date published: 2021-05-17
Rated 2 out of 5 by from disappointed this year.... I have been using turbo tax since 2007 and i have never been disappointed with the services.. until now. I couldn't file this year for free and that is only because i got an HSA with my job.. everything else including the job were the same. I am annoyed that i had to pay 110 just to file because of the HSA and i am only getting back $92 this year and that is state and federal added up together.. i will try again next year... but we will see if i keep using the service.
Date published: 2021-05-17
Rated 5 out of 5 by from Great Product Easy to use -- THANKS! I think this is my 6th year using Turbo Tax
Date published: 2021-05-17
Rated 3 out of 5 by from not an expert turbo tax only connects you to turbo tax specialist when you have a tax question. not a tax expert, however their live version, which I paid for, advertises contact with tax experts when needed.
Date published: 2021-05-17
Rated 1 out of 5 by from HORRIBLE Turbo tax is overpriced and uninformed. pay for an accountant for $20 more and have them give REAL professional advice for the same cost and have them back what they say. Paid more than I should have out of every paycheck this year, and turbotax declared I owed more. 0 out of 5 stars for a reason. will never give business again.
Date published: 2021-05-17
Rated 5 out of 5 by from Great tool!! Turbo Tax makes a complex job as easy as one can expect. Sure, there are issues, but most are based on my ignorance of the process, I suspect.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 857