TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Overpriced I personally feel Turbo Tax is overpriced.. if I could've took it out of my return, that would've been GREAT but I was unable to, setting me behind and having to mail it in.
Date published: 2021-11-15
Rated 5 out of 5 by from love it they really guide you thru really great tool the drive you thru every tiny detail
Date published: 2021-11-15
Rated 3 out of 5 by from Not as easy as usual this time, but I still love T For some reason, this year, 2020, I had to purchase and download rather than use TurboTax online. We were all given a one month extension this year due to COVID, and I filed an extension. So, my understanding is that I should have had until November 15, 2021 , to file my 2020 taxes! Why did I have to purchase and download software? Also, I did have medical expenses far more than $49.00, but I did not save information, so I guess that I cannot deduct anything without the actual expenses. I was not able to answer the question correctly with the software because I did have high medical and dental expenses, so the answer was yes, but I did not save or have available my actual expenses to enter, so I had to go back and answer no. There was not an option for my actual situation with medical expenses.
Date published: 2021-11-15
Rated 5 out of 5 by from TURBOTAX IS WONDERFUL TurboTax is very helpful and give the opportunity to do it on your own or walk you through all the way.
Date published: 2021-11-15
Rated 5 out of 5 by from easy as possible turbo tax made it as easy as possible, they walk through every step and have help buttons if you are unsure
Date published: 2021-11-15
Rated 3 out of 5 by from print confusion For years the last step to prnt the return is not intuitive or straight forward. Just put a PRINT button on the form that actually really does print the form
Date published: 2021-11-14
Rated 5 out of 5 by from Turbo tax is the best I've used Turbo Tax for many years and have never had an issue
Date published: 2021-11-14
Rated 5 out of 5 by from Turbo Tax user for life turbo tax is convenient, easy to use; helpful, trustworthy,
Date published: 2021-11-14
Rated 2 out of 5 by from Not to happy Just thought would be more helpful without being so expensive
Date published: 2021-11-14
Rated 5 out of 5 by from TurboTax is Excellent Doing my tax filing through Turbo Tax was Fast and Convenient. It's been three years and thank you for the Good Sevice. Everything was reviewed thoroughly. E-File is so convenient.
Date published: 2021-11-13
All TurboTax® Offerings Reviews - Page 846
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Overpriced I personally feel Turbo Tax is overpriced.. if I could've took it out of my return, that would've been GREAT but I was unable to, setting me behind and having to mail it in.
Date published: 2021-11-15
Rated 5 out of 5 by from love it they really guide you thru really great tool the drive you thru every tiny detail
Date published: 2021-11-15
Rated 3 out of 5 by from Not as easy as usual this time, but I still love T For some reason, this year, 2020, I had to purchase and download rather than use TurboTax online. We were all given a one month extension this year due to COVID, and I filed an extension. So, my understanding is that I should have had until November 15, 2021 , to file my 2020 taxes! Why did I have to purchase and download software? Also, I did have medical expenses far more than $49.00, but I did not save information, so I guess that I cannot deduct anything without the actual expenses. I was not able to answer the question correctly with the software because I did have high medical and dental expenses, so the answer was yes, but I did not save or have available my actual expenses to enter, so I had to go back and answer no. There was not an option for my actual situation with medical expenses.
Date published: 2021-11-15
Rated 5 out of 5 by from TURBOTAX IS WONDERFUL TurboTax is very helpful and give the opportunity to do it on your own or walk you through all the way.
Date published: 2021-11-15
Rated 5 out of 5 by from easy as possible turbo tax made it as easy as possible, they walk through every step and have help buttons if you are unsure
Date published: 2021-11-15
Rated 3 out of 5 by from print confusion For years the last step to prnt the return is not intuitive or straight forward. Just put a PRINT button on the form that actually really does print the form
Date published: 2021-11-14
Rated 5 out of 5 by from Turbo tax is the best I've used Turbo Tax for many years and have never had an issue
Date published: 2021-11-14
Rated 5 out of 5 by from Turbo Tax user for life turbo tax is convenient, easy to use; helpful, trustworthy,
Date published: 2021-11-14
Rated 2 out of 5 by from Not to happy Just thought would be more helpful without being so expensive
Date published: 2021-11-14
Rated 5 out of 5 by from TurboTax is Excellent Doing my tax filing through Turbo Tax was Fast and Convenient. It's been three years and thank you for the Good Sevice. Everything was reviewed thoroughly. E-File is so convenient.
Date published: 2021-11-13
All TurboTax® Offerings Reviews - Page 846