TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from love turbo tax Turbo tax makes it easy to figure and file federal and state taxes!!! YAY
Date published: 2021-05-17
Rated 4 out of 5 by from Felt confident filing my own return. I had a few questions, as some things have changed for us this past year and both the chat and (eventually, I knew I needed ) the live help were really helpful!
Date published: 2021-05-17
Rated 1 out of 5 by from Do not recommend Far too expensive and it's very difficult to go back and fix minor revisions.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use I had a problem figuring out how to print the state return for mailing after efiling the fed return. A little confusing. Also, was print preview the actual state return to mail?
Date published: 2021-05-17
Rated 5 out of 5 by from Fantastic customer service from Mike!! Michael is a CPA with 20 years of experience that went throught the entire process with us. At the beginning of the process we were experiencing technical difficulties, which seems like a system glitch but Mike was super helpful and reached out to the previous customer service representative to help us resolve the issue. Turbo Tax is lucky to have a CPA like him!
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to navigate The program allows you to enter data and make changes if needed. Its intuitive in the layout and questions so that your time is used efficiently.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome. Nice and easy. Awesome. Nice and easy. Turbo tax import feature makes it easy. No need to key in all the filed from your W2s/1099s, etc.
Date published: 2021-05-17
Rated 5 out of 5 by from Very User Friendly Incredibly Fast and User Friendly Would recommend to all Professionals
Date published: 2021-05-17
Rated 3 out of 5 by from not user friendly anymore the loading is getting more and more un user friendly i have used for many many years and not a simple thing anymore try to make user friendly too vague you have to be guessing what to do next
Date published: 2021-05-17
Rated 1 out of 5 by from Charged me 150 bucks for extra products I had the awesome opportunity to pay 150 extra dollars this year because I invested in the stock market. Had I known I would pay more money to file than I had earned on stocks, I wouldn't have bothered. I think I'll switch to using different software in the future.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 835
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from love turbo tax Turbo tax makes it easy to figure and file federal and state taxes!!! YAY
Date published: 2021-05-17
Rated 4 out of 5 by from Felt confident filing my own return. I had a few questions, as some things have changed for us this past year and both the chat and (eventually, I knew I needed ) the live help were really helpful!
Date published: 2021-05-17
Rated 1 out of 5 by from Do not recommend Far too expensive and it's very difficult to go back and fix minor revisions.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use I had a problem figuring out how to print the state return for mailing after efiling the fed return. A little confusing. Also, was print preview the actual state return to mail?
Date published: 2021-05-17
Rated 5 out of 5 by from Fantastic customer service from Mike!! Michael is a CPA with 20 years of experience that went throught the entire process with us. At the beginning of the process we were experiencing technical difficulties, which seems like a system glitch but Mike was super helpful and reached out to the previous customer service representative to help us resolve the issue. Turbo Tax is lucky to have a CPA like him!
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to navigate The program allows you to enter data and make changes if needed. Its intuitive in the layout and questions so that your time is used efficiently.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome. Nice and easy. Awesome. Nice and easy. Turbo tax import feature makes it easy. No need to key in all the filed from your W2s/1099s, etc.
Date published: 2021-05-17
Rated 5 out of 5 by from Very User Friendly Incredibly Fast and User Friendly Would recommend to all Professionals
Date published: 2021-05-17
Rated 3 out of 5 by from not user friendly anymore the loading is getting more and more un user friendly i have used for many many years and not a simple thing anymore try to make user friendly too vague you have to be guessing what to do next
Date published: 2021-05-17
Rated 1 out of 5 by from Charged me 150 bucks for extra products I had the awesome opportunity to pay 150 extra dollars this year because I invested in the stock market. Had I known I would pay more money to file than I had earned on stocks, I wouldn't have bothered. I think I'll switch to using different software in the future.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 835