TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from can't complain love the way it gets to the point, wish there was more credits available on the simple file but its not turbo tax, its the government (uncle sam). Thank you
Date published: 2021-05-17
Rated 2 out of 5 by from Confusing and inconsistent As usual I had a difficult time jumping through the hoops to get taxes done. Next year I will try a different tax preparer.
Date published: 2021-05-17
Rated 3 out of 5 by from Good, consistent I have used for years without much issue. This year loaded onto a new Dell computer, using Windows 10. Had several frustrating issues. Initially, I could not open it on my computer but after several frustrating hours found some on-line (non-Intuit) guidance on how changing the resolution on my screen should help. Next, the 1099-Q guidance and input is deficient when the recipient is not the beneficiary but the funds were used for qualifying expenses--the software wanted to make the interest portion taxable. Finally, similar to initial problem, I had a heck of a time paying to file my state return because the credit card payment screen would not load. Again, lost a couple hours trying to find a solution, finally found it in on-line guidance, and discovered that the payment screen does not work well with Windows 10 and requires you to change the screen sizing/resolution. This was very disappointing and frustrating and makes me question the use of TurboTax in the future after numerous years of using it.
Date published: 2021-05-17
Rated 1 out of 5 by from TT could not read import my last year's filing ;-) Whoa... what happened, after many (10+) years of doing returns through TTX... this year, it could not import last year's file. Had to re-enter every detail. Not happy at all! Could have efiled directly...!
Date published: 2021-05-17
Rated 5 out of 5 by from Simple, Fast, Effective, Free Made doing my taxes last minute simple and easy. Thanks!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Makes It Easy Really like how Turbo Tax guides you through the return process
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to Navigate Each step was informative enough to allow ease of understanding
Date published: 2021-05-17
Rated 5 out of 5 by from always a no brainer no matter what life situation i find myself in each year, TurboTax sees me through it.
Date published: 2021-05-17
Rated 4 out of 5 by from Still a good and dependable product Easy enough to use and the refund/tax due calculates "live", which is helpful.
Date published: 2021-05-17
Rated 5 out of 5 by from Makes the pain easier to deal with Gives one a peace of mind, once the forms are completed. Comprehensive.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 833
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from can't complain love the way it gets to the point, wish there was more credits available on the simple file but its not turbo tax, its the government (uncle sam). Thank you
Date published: 2021-05-17
Rated 2 out of 5 by from Confusing and inconsistent As usual I had a difficult time jumping through the hoops to get taxes done. Next year I will try a different tax preparer.
Date published: 2021-05-17
Rated 3 out of 5 by from Good, consistent I have used for years without much issue. This year loaded onto a new Dell computer, using Windows 10. Had several frustrating issues. Initially, I could not open it on my computer but after several frustrating hours found some on-line (non-Intuit) guidance on how changing the resolution on my screen should help. Next, the 1099-Q guidance and input is deficient when the recipient is not the beneficiary but the funds were used for qualifying expenses--the software wanted to make the interest portion taxable. Finally, similar to initial problem, I had a heck of a time paying to file my state return because the credit card payment screen would not load. Again, lost a couple hours trying to find a solution, finally found it in on-line guidance, and discovered that the payment screen does not work well with Windows 10 and requires you to change the screen sizing/resolution. This was very disappointing and frustrating and makes me question the use of TurboTax in the future after numerous years of using it.
Date published: 2021-05-17
Rated 1 out of 5 by from TT could not read import my last year's filing ;-) Whoa... what happened, after many (10+) years of doing returns through TTX... this year, it could not import last year's file. Had to re-enter every detail. Not happy at all! Could have efiled directly...!
Date published: 2021-05-17
Rated 5 out of 5 by from Simple, Fast, Effective, Free Made doing my taxes last minute simple and easy. Thanks!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Makes It Easy Really like how Turbo Tax guides you through the return process
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to Navigate Each step was informative enough to allow ease of understanding
Date published: 2021-05-17
Rated 5 out of 5 by from always a no brainer no matter what life situation i find myself in each year, TurboTax sees me through it.
Date published: 2021-05-17
Rated 4 out of 5 by from Still a good and dependable product Easy enough to use and the refund/tax due calculates "live", which is helpful.
Date published: 2021-05-17
Rated 5 out of 5 by from Makes the pain easier to deal with Gives one a peace of mind, once the forms are completed. Comprehensive.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 833