TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Not at all happy with Turbotox Business Federal return was fine...no issues; MA return...there was a calculation error and I wasn't able to e-file the return. I spoke to a support person but was told that Turbotax does NOT support the business product..at all...no support for the business product, that they sell. The support person agreed that there was a calculation error with the MA return, but there was nothing he could do. I ended up re-entering everything through MA Tax Connect and e-filing that way. MA requires the returns to be e-filed; if you mail the return, there is a penalty. Also, because of rounding, the number don't exactly match those in Turbotax so now I have two sets of returns. Why is this so difficult? Really disappointed.
Date published: 2021-06-18
Rated 5 out of 5 by from Our Turbo Tax was awesome thanks to David. Our Turbo Tax experience was effortless thanks to our expert David.
Date published: 2021-06-18
Rated 5 out of 5 by from always good I used the Premier option and it did the trick for me.
Date published: 2021-06-18
Rated 5 out of 5 by from I love Turbo Tax! Turbo Tax makes the process of complex taxes simple and easy to use. I am grateful that there is such access to an excellent tool.
Date published: 2021-06-18
Rated 5 out of 5 by from Turbo Tax makes taxes simpler I have used Turbo Tax for many years and I think it is easier to use now than 20 years ago. I feel that there has definitely been product improvement over the years.
Date published: 2021-06-18
Rated 4 out of 5 by from Worked as needed Everything worked as I needed. Explanations were easy to read. Faster then others I used.
Date published: 2021-06-18
Rated 5 out of 5 by from Simple AND Easy to use!! When tax season comes around I will use turbo tax from now on!
Date published: 2021-06-18
Rated 5 out of 5 by from Love Turbo Tax Very user friendly and so helpful. I will never use anything else.
Date published: 2021-06-18
Rated 3 out of 5 by from Poor Maneuverability I don't like the fact that when you are in the step by step, and go to a form, that there is no back and forth link. I remember that there was a while back. Also per line instructions are hardly there.
Date published: 2021-06-18
Rated 5 out of 5 by from turbo tax is awesome very easy to use and fast with a low cost, its the best
Date published: 2021-06-18
All TurboTax® Offerings Reviews - Page 830
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not at all happy with Turbotox Business Federal return was fine...no issues; MA return...there was a calculation error and I wasn't able to e-file the return. I spoke to a support person but was told that Turbotax does NOT support the business product..at all...no support for the business product, that they sell. The support person agreed that there was a calculation error with the MA return, but there was nothing he could do. I ended up re-entering everything through MA Tax Connect and e-filing that way. MA requires the returns to be e-filed; if you mail the return, there is a penalty. Also, because of rounding, the number don't exactly match those in Turbotax so now I have two sets of returns. Why is this so difficult? Really disappointed.
Date published: 2021-06-18
Rated 5 out of 5 by from Our Turbo Tax was awesome thanks to David. Our Turbo Tax experience was effortless thanks to our expert David.
Date published: 2021-06-18
Rated 5 out of 5 by from always good I used the Premier option and it did the trick for me.
Date published: 2021-06-18
Rated 5 out of 5 by from I love Turbo Tax! Turbo Tax makes the process of complex taxes simple and easy to use. I am grateful that there is such access to an excellent tool.
Date published: 2021-06-18
Rated 5 out of 5 by from Turbo Tax makes taxes simpler I have used Turbo Tax for many years and I think it is easier to use now than 20 years ago. I feel that there has definitely been product improvement over the years.
Date published: 2021-06-18
Rated 4 out of 5 by from Worked as needed Everything worked as I needed. Explanations were easy to read. Faster then others I used.
Date published: 2021-06-18
Rated 5 out of 5 by from Simple AND Easy to use!! When tax season comes around I will use turbo tax from now on!
Date published: 2021-06-18
Rated 5 out of 5 by from Love Turbo Tax Very user friendly and so helpful. I will never use anything else.
Date published: 2021-06-18
Rated 3 out of 5 by from Poor Maneuverability I don't like the fact that when you are in the step by step, and go to a form, that there is no back and forth link. I remember that there was a while back. Also per line instructions are hardly there.
Date published: 2021-06-18
Rated 5 out of 5 by from turbo tax is awesome very easy to use and fast with a low cost, its the best
Date published: 2021-06-18
All TurboTax® Offerings Reviews - Page 830