TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from pretty expensive I feel like the cost of the product is almost not worth it, especially with what I would say is a lack of support, direction or explanation. I feel like I did not get the max amount of refund I should/could of.
Date published: 2021-05-16
Rated 5 out of 5 by from Great product, user-friendly, easy to use. Great product, user-friendly, easy to use. Thanks for a great product.
Date published: 2021-05-16
Rated 3 out of 5 by from 2020 tax return with Turbotax Overall everything worked well, I did have some problems getting to the field in Deductions where I needed to enter my son's cost of college tuition. I had to back track and edit a few times before Turbotax prompted me to enter the tuition amount. Also perhaps think about getting ride of the Nickname field below, had to change it (3) times...
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax only took 1:45 to complete In general, TurboTax is great for seamless experience. One opportunity for clairity: When it does the echeck review, and has you answer a small question you missed earlier, have a link BACK to that exact form to see the full context of the question instead of the re-statement of the summary question out of context (example: the dependent "years of college - 4no 4yes 4na" one was confusing as to what was REALLY being asked in response. Other than small things like that, this is an awesome product, and we enjoy your continual refinements and up-to-date advice.
Date published: 2021-05-16
Rated 2 out of 5 by from Disappointed in the multiple charges to e-file I am extremely disappointed in the multiples charges to e-file your State and Federal taxes for this year. I have not experience these charges in the past and I have been using been using the over-the-counter version for more than 10 years.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is Easy I have been filing my tax returns for years using TurboTax. Some years were easy and some were very complex. With help screens and other tools, TurboTax has gotten me through the work step by step.
Date published: 2021-05-16
Rated 5 out of 5 by from EXCELLENT EXCELLENT, I HAVE USED THE PROGRAM FOR THE LAST 7 TAX YEARS.
Date published: 2021-05-16
Rated 1 out of 5 by from many issues stock transaction limit at 2000 but there is no warning message mortgage loan interest deduction cannot handle multiple 1098s correctly but there is again no warning message in advance
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax is great Seamless. Turbo tax helped me resolve my tax questions.
Date published: 2021-05-16
Rated 5 out of 5 by from Good product experience Using the live help provided an extra level of security knowing the information was being reviewed by experts. All my questions were answered thoroughly, and all I interacted with were very helpful and knowledgeable.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 829
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from pretty expensive I feel like the cost of the product is almost not worth it, especially with what I would say is a lack of support, direction or explanation. I feel like I did not get the max amount of refund I should/could of.
Date published: 2021-05-16
Rated 5 out of 5 by from Great product, user-friendly, easy to use. Great product, user-friendly, easy to use. Thanks for a great product.
Date published: 2021-05-16
Rated 3 out of 5 by from 2020 tax return with Turbotax Overall everything worked well, I did have some problems getting to the field in Deductions where I needed to enter my son's cost of college tuition. I had to back track and edit a few times before Turbotax prompted me to enter the tuition amount. Also perhaps think about getting ride of the Nickname field below, had to change it (3) times...
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax only took 1:45 to complete In general, TurboTax is great for seamless experience. One opportunity for clairity: When it does the echeck review, and has you answer a small question you missed earlier, have a link BACK to that exact form to see the full context of the question instead of the re-statement of the summary question out of context (example: the dependent "years of college - 4no 4yes 4na" one was confusing as to what was REALLY being asked in response. Other than small things like that, this is an awesome product, and we enjoy your continual refinements and up-to-date advice.
Date published: 2021-05-16
Rated 2 out of 5 by from Disappointed in the multiple charges to e-file I am extremely disappointed in the multiples charges to e-file your State and Federal taxes for this year. I have not experience these charges in the past and I have been using been using the over-the-counter version for more than 10 years.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is Easy I have been filing my tax returns for years using TurboTax. Some years were easy and some were very complex. With help screens and other tools, TurboTax has gotten me through the work step by step.
Date published: 2021-05-16
Rated 5 out of 5 by from EXCELLENT EXCELLENT, I HAVE USED THE PROGRAM FOR THE LAST 7 TAX YEARS.
Date published: 2021-05-16
Rated 1 out of 5 by from many issues stock transaction limit at 2000 but there is no warning message mortgage loan interest deduction cannot handle multiple 1098s correctly but there is again no warning message in advance
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax is great Seamless. Turbo tax helped me resolve my tax questions.
Date published: 2021-05-16
Rated 5 out of 5 by from Good product experience Using the live help provided an extra level of security knowing the information was being reviewed by experts. All my questions were answered thoroughly, and all I interacted with were very helpful and knowledgeable.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 829