TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Great Team to work with! IRS wording is confusing but with help of the CPA's it no problem
Date published: 2021-05-16
Rated 3 out of 5 by from needed it It was hard to locate assistance when needed while doing taxes
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax is customer friendly and awesome Save time Efficient Consumer friendly happy customer
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Easy Turbo Tax was fast and easy, they helped to make sure I got all the deductions that I qualified for.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax for the WIN! Very easy to work through very difficult situations
Date published: 2021-05-16
Rated 5 out of 5 by from Does the work for you! It's the ease of not having a stroke when processing your taxes when you don't have the expertise of the experts in this field. It was a breath of fresh air and so grateful this exists.
Date published: 2021-05-16
Rated 2 out of 5 by from Difficult to Use and Surprise Fee at the End I have been doing my own taxes for years, which has become almost impossible due to the increased complexity of tax regulations. After incurring some penalties, I decided to use Turbotax for my 2020 Federal and State taxes. The 1120-S was a breeze, but when it came to my personal taxes, I found the questions confusing and the info provided lacking. In one case I couldn't change the input which took me about 20 minutes to resolve due to lack of clarity in the instructions. Then, after the returns were complete, Turbotax said I had to pay an additional fee if I wanted to get my refund electronically. Next year I may go back to doing my taxes again or hire a CPA.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy to use Easy to use and very intuitive. I would highly recommend the product to anyone.
Date published: 2021-05-16
Rated 2 out of 5 by from Still lots of room to improve I can't wrap my head around how the personal Turbotax can be so easy and borderline enjoy-able, yet the Business version lacks that same ease of use. It was less of a struggle over last year but still pretty cringe-worthy, especially on the state end. For all the work you do to get us to pay to file our tax returns, the least you can do is to dumb it all down so we aren't terrified we're going to make mistakes.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo ls as good as it is going to get. I do not like the re-sign in procedure. I do not like how the program just locks up and you can not continue. I do not like when the disk version has a problem and will not load you have no recourse but to find on-line and buy in again, making the program as expensive as one of the personal services. but I am sure they live up to their shiny promises.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 804
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Team to work with! IRS wording is confusing but with help of the CPA's it no problem
Date published: 2021-05-16
Rated 3 out of 5 by from needed it It was hard to locate assistance when needed while doing taxes
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax is customer friendly and awesome Save time Efficient Consumer friendly happy customer
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Easy Turbo Tax was fast and easy, they helped to make sure I got all the deductions that I qualified for.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax for the WIN! Very easy to work through very difficult situations
Date published: 2021-05-16
Rated 5 out of 5 by from Does the work for you! It's the ease of not having a stroke when processing your taxes when you don't have the expertise of the experts in this field. It was a breath of fresh air and so grateful this exists.
Date published: 2021-05-16
Rated 2 out of 5 by from Difficult to Use and Surprise Fee at the End I have been doing my own taxes for years, which has become almost impossible due to the increased complexity of tax regulations. After incurring some penalties, I decided to use Turbotax for my 2020 Federal and State taxes. The 1120-S was a breeze, but when it came to my personal taxes, I found the questions confusing and the info provided lacking. In one case I couldn't change the input which took me about 20 minutes to resolve due to lack of clarity in the instructions. Then, after the returns were complete, Turbotax said I had to pay an additional fee if I wanted to get my refund electronically. Next year I may go back to doing my taxes again or hire a CPA.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy to use Easy to use and very intuitive. I would highly recommend the product to anyone.
Date published: 2021-05-16
Rated 2 out of 5 by from Still lots of room to improve I can't wrap my head around how the personal Turbotax can be so easy and borderline enjoy-able, yet the Business version lacks that same ease of use. It was less of a struggle over last year but still pretty cringe-worthy, especially on the state end. For all the work you do to get us to pay to file our tax returns, the least you can do is to dumb it all down so we aren't terrified we're going to make mistakes.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo ls as good as it is going to get. I do not like the re-sign in procedure. I do not like how the program just locks up and you can not continue. I do not like when the disk version has a problem and will not load you have no recourse but to find on-line and buy in again, making the program as expensive as one of the personal services. but I am sure they live up to their shiny promises.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 804