TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
Married life
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Life Changes
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 2 out of 5 by
OkCowboy2 from
This year, not great
Previous experience was instructive, useful, speedy, and made sense. This year TT dropped the ball on properly informing us that if we file Fed by mail, we also must do this for our state. If this is a requirement, it should be indicated and made clear. Instead you get a continual cycle of having the option to efile state, but it not being allowed due to filing Fed by mail, takes you back to the start of the filing process, and when you get back to the end again, asks you if you want to efile state. ? If it's not allowed, just take the option out conditionally for those who file Fed by mail. Probably looking elsewhere next year for tax filing services.
Date published: 2021-03-02
Rated 5 out of 5 by
snow1111 from
Awesome
If you are eager to learn on how to manage your own taxes then this is the best tool yet.
Date published: 2021-03-02
Rated 5 out of 5 by
Daykel from
Great way to file
Some what simple to use, but there are a few more parts that need to be fixed
Date published: 2021-03-02
Rated 4 out of 5 by
oldcharlieo from
Much better than paying the CPA.
Turbo Taxis smarter than I am. I trust the decisions Turbo Tax made are correct.
Date published: 2021-03-02
Rated 5 out of 5 by
huanjj from
First time user hooked
Very user friendly, very thorough and no confusion.
Date published: 2021-03-02
Rated 3 out of 5 by
Mickey4527 from
TurboTax is expensive
Had to clear and redo because Turbo tax picked the wrong form for me.
Date published: 2021-03-02
Rated 4 out of 5 by
FrankG996 from
Turbo Tax Excellent but Some Glitches
Tough to file without Turbotax, but some noted glitches, specifically with the State Returns haven't unrequired forms included for multistate revenue source. To fix this you simply delete the erroneous form, but not evident at all why the program thinks you need to complete it when your sole revenue source is in your home state
Date published: 2021-03-02
Rated 5 out of 5 by
Leptay from
Great
Great assistance. Online, it did fail to mention there’s a $40 fee for taking the payment out of my tax refunds.
Date published: 2021-03-02
Rated 5 out of 5 by
dasgsdg3 from
AWSOME SO EASY
LOved it very easy and help anytime i needed it will use next year
Date published: 2021-03-02
Rated 5 out of 5 by
Kyle96WF from
Confusing if it wasn’t for expert
Living in two states isn’t easy when it comes tax time, I recommend using the experts offered
All TurboTax® Offerings Reviews - Page 785
Date published: 2021-03-02
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 2 out of 5 by
OkCowboy2 from
This year, not great
Previous experience was instructive, useful, speedy, and made sense. This year TT dropped the ball on properly informing us that if we file Fed by mail, we also must do this for our state. If this is a requirement, it should be indicated and made clear. Instead you get a continual cycle of having the option to efile state, but it not being allowed due to filing Fed by mail, takes you back to the start of the filing process, and when you get back to the end again, asks you if you want to efile state. ? If it's not allowed, just take the option out conditionally for those who file Fed by mail. Probably looking elsewhere next year for tax filing services.
Date published: 2021-03-02
Rated 5 out of 5 by
snow1111 from
Awesome
If you are eager to learn on how to manage your own taxes then this is the best tool yet.
Date published: 2021-03-02
Rated 5 out of 5 by
Daykel from
Great way to file
Some what simple to use, but there are a few more parts that need to be fixed
Date published: 2021-03-02
Rated 4 out of 5 by
oldcharlieo from
Much better than paying the CPA.
Turbo Taxis smarter than I am. I trust the decisions Turbo Tax made are correct.
Date published: 2021-03-02
Rated 5 out of 5 by
huanjj from
First time user hooked
Very user friendly, very thorough and no confusion.
Date published: 2021-03-02
Rated 3 out of 5 by
Mickey4527 from
TurboTax is expensive
Had to clear and redo because Turbo tax picked the wrong form for me.
Date published: 2021-03-02
Rated 4 out of 5 by
FrankG996 from
Turbo Tax Excellent but Some Glitches
Tough to file without Turbotax, but some noted glitches, specifically with the State Returns haven't unrequired forms included for multistate revenue source. To fix this you simply delete the erroneous form, but not evident at all why the program thinks you need to complete it when your sole revenue source is in your home state
Date published: 2021-03-02
Rated 5 out of 5 by
Leptay from
Great
Great assistance. Online, it did fail to mention there’s a $40 fee for taking the payment out of my tax refunds.
Date published: 2021-03-02
Rated 5 out of 5 by
dasgsdg3 from
AWSOME SO EASY
LOved it very easy and help anytime i needed it will use next year
Date published: 2021-03-02
Rated 5 out of 5 by
Kyle96WF from
Confusing if it wasn’t for expert
Living in two states isn’t easy when it comes tax time, I recommend using the experts offered
All TurboTax® Offerings Reviews - Page 785
Date published: 2021-03-02