TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from This year, not great Previous experience was instructive, useful, speedy, and made sense. This year TT dropped the ball on properly informing us that if we file Fed by mail, we also must do this for our state. If this is a requirement, it should be indicated and made clear. Instead you get a continual cycle of having the option to efile state, but it not being allowed due to filing Fed by mail, takes you back to the start of the filing process, and when you get back to the end again, asks you if you want to efile state. ? If it's not allowed, just take the option out conditionally for those who file Fed by mail. Probably looking elsewhere next year for tax filing services.
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome If you are eager to learn on how to manage your own taxes then this is the best tool yet.
Date published: 2021-03-02
Rated 5 out of 5 by from Great way to file Some what simple to use, but there are a few more parts that need to be fixed
Date published: 2021-03-02
Rated 4 out of 5 by from Much better than paying the CPA. Turbo Taxis smarter than I am. I trust the decisions Turbo Tax made are correct.
Date published: 2021-03-02
Rated 5 out of 5 by from First time user hooked Very user friendly, very thorough and no confusion.
Date published: 2021-03-02
Rated 3 out of 5 by from TurboTax is expensive Had to clear and redo because Turbo tax picked the wrong form for me.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo Tax Excellent but Some Glitches Tough to file without Turbotax, but some noted glitches, specifically with the State Returns haven't unrequired forms included for multistate revenue source. To fix this you simply delete the erroneous form, but not evident at all why the program thinks you need to complete it when your sole revenue source is in your home state
Date published: 2021-03-02
Rated 5 out of 5 by from Great Great assistance. Online, it did fail to mention there’s a $40 fee for taking the payment out of my tax refunds.
Date published: 2021-03-02
Rated 5 out of 5 by from AWSOME SO EASY LOved it very easy and help anytime i needed it will use next year
Date published: 2021-03-02
Rated 5 out of 5 by from Confusing if it wasn’t for expert Living in two states isn’t easy when it comes tax time, I recommend using the experts offered
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 785
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from This year, not great Previous experience was instructive, useful, speedy, and made sense. This year TT dropped the ball on properly informing us that if we file Fed by mail, we also must do this for our state. If this is a requirement, it should be indicated and made clear. Instead you get a continual cycle of having the option to efile state, but it not being allowed due to filing Fed by mail, takes you back to the start of the filing process, and when you get back to the end again, asks you if you want to efile state. ? If it's not allowed, just take the option out conditionally for those who file Fed by mail. Probably looking elsewhere next year for tax filing services.
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome If you are eager to learn on how to manage your own taxes then this is the best tool yet.
Date published: 2021-03-02
Rated 5 out of 5 by from Great way to file Some what simple to use, but there are a few more parts that need to be fixed
Date published: 2021-03-02
Rated 4 out of 5 by from Much better than paying the CPA. Turbo Taxis smarter than I am. I trust the decisions Turbo Tax made are correct.
Date published: 2021-03-02
Rated 5 out of 5 by from First time user hooked Very user friendly, very thorough and no confusion.
Date published: 2021-03-02
Rated 3 out of 5 by from TurboTax is expensive Had to clear and redo because Turbo tax picked the wrong form for me.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo Tax Excellent but Some Glitches Tough to file without Turbotax, but some noted glitches, specifically with the State Returns haven't unrequired forms included for multistate revenue source. To fix this you simply delete the erroneous form, but not evident at all why the program thinks you need to complete it when your sole revenue source is in your home state
Date published: 2021-03-02
Rated 5 out of 5 by from Great Great assistance. Online, it did fail to mention there’s a $40 fee for taking the payment out of my tax refunds.
Date published: 2021-03-02
Rated 5 out of 5 by from AWSOME SO EASY LOved it very easy and help anytime i needed it will use next year
Date published: 2021-03-02
Rated 5 out of 5 by from Confusing if it wasn’t for expert Living in two states isn’t easy when it comes tax time, I recommend using the experts offered
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 785