TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from TurboTax IS DEFINITELY THE WHOLE PACKAGE! THIS WAS OFFICIAL MY FIRST TIME FILING MY TAX’s AND I GOTTA SAY THEY DID AND AMAZING JOB…
Date published: 2022-04-23
Rated 2 out of 5 by from Took my $25 state efile- couldn't efile. No refund The tax software is fine. However, I have a problem with TurboTax (Intuit) ethics. Reminds me of Wells Fargo, a bad citizen. I paid for my $25 state e-file, then before I could even press the button to transmit the forms, a program pop-up said "Problem - you can't efile because you had an underpayment penalty". It showed the line on the form where this occurred. It hadn't warned me BEFORE I paid, of course. Called TurboTax support, got a nice lady there who said, "Oh, I just had a call on that same thing earlier today, let me see what I can do." She sent me a product refund form that I submitted, the form said I'd hear back. Silence since then. NOT USING TURBO TAX NEXT YEAR, I'll go to a preparer if I have to. Can you imagine a tax preparer sitting at the desk with you and saying "OK, give me $25 and we can file state e-file now. Thank you." Then says, "By the way, you can't e-file." You ask for your money back and the preparer says, "Well, fill out this form, and maybe I'll get back to you after tax season. I mean, after all, you just agreed to pay me for that service." Hahahahahahahaha!!!!!!!
Date published: 2022-04-23
Rated 5 out of 5 by from Turbo Tax Loyal Customer Thank you Turbo Tax! I'm a loyal customer and will continue to use their service.
Date published: 2022-04-23
Rated 5 out of 5 by from Turbo tax is best Best experience . Love it. I'm definitely using next year
Date published: 2022-04-23
Rated 3 out of 5 by from Contacting TURBOTAX Had to do the most expensive option to get my taxes done because I had lots, AND I MEAN LOTS, of trouble getting anyone to answer 1 question
Date published: 2022-04-23
Rated 5 out of 5 by from Great product; easy to use Great product; easy to use; will buy Turbo Tax again.
Date published: 2022-04-23
Rated 5 out of 5 by from Great to use! Love using this program - they cover everything - Use it every year.
Date published: 2022-04-23
Rated 2 out of 5 by from lame cost should not have fee for having HSA..................
Date published: 2022-04-23
Rated 5 out of 5 by from Experienced and knowledgeable Our tax expert had over 20 years experience. He communicated well in terms I could understand. He was very quick in getting our taxes done. Even though I was not very well prepared he was patient and got the job done.
Date published: 2022-04-23
Rated 5 out of 5 by from EASY AND FAST LOVE THIS SOFTWARE; MAKES EVERYTHING SIMPLE AND EASY TO USE.
Date published: 2022-04-23
All TurboTax® Offerings Reviews - Page 773
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax IS DEFINITELY THE WHOLE PACKAGE! THIS WAS OFFICIAL MY FIRST TIME FILING MY TAX’s AND I GOTTA SAY THEY DID AND AMAZING JOB…
Date published: 2022-04-23
Rated 2 out of 5 by from Took my $25 state efile- couldn't efile. No refund The tax software is fine. However, I have a problem with TurboTax (Intuit) ethics. Reminds me of Wells Fargo, a bad citizen. I paid for my $25 state e-file, then before I could even press the button to transmit the forms, a program pop-up said "Problem - you can't efile because you had an underpayment penalty". It showed the line on the form where this occurred. It hadn't warned me BEFORE I paid, of course. Called TurboTax support, got a nice lady there who said, "Oh, I just had a call on that same thing earlier today, let me see what I can do." She sent me a product refund form that I submitted, the form said I'd hear back. Silence since then. NOT USING TURBO TAX NEXT YEAR, I'll go to a preparer if I have to. Can you imagine a tax preparer sitting at the desk with you and saying "OK, give me $25 and we can file state e-file now. Thank you." Then says, "By the way, you can't e-file." You ask for your money back and the preparer says, "Well, fill out this form, and maybe I'll get back to you after tax season. I mean, after all, you just agreed to pay me for that service." Hahahahahahahaha!!!!!!!
Date published: 2022-04-23
Rated 5 out of 5 by from Turbo Tax Loyal Customer Thank you Turbo Tax! I'm a loyal customer and will continue to use their service.
Date published: 2022-04-23
Rated 5 out of 5 by from Turbo tax is best Best experience . Love it. I'm definitely using next year
Date published: 2022-04-23
Rated 3 out of 5 by from Contacting TURBOTAX Had to do the most expensive option to get my taxes done because I had lots, AND I MEAN LOTS, of trouble getting anyone to answer 1 question
Date published: 2022-04-23
Rated 5 out of 5 by from Great product; easy to use Great product; easy to use; will buy Turbo Tax again.
Date published: 2022-04-23
Rated 5 out of 5 by from Great to use! Love using this program - they cover everything - Use it every year.
Date published: 2022-04-23
Rated 2 out of 5 by from lame cost should not have fee for having HSA..................
Date published: 2022-04-23
Rated 5 out of 5 by from Experienced and knowledgeable Our tax expert had over 20 years experience. He communicated well in terms I could understand. He was very quick in getting our taxes done. Even though I was not very well prepared he was patient and got the job done.
Date published: 2022-04-23
Rated 5 out of 5 by from EASY AND FAST LOVE THIS SOFTWARE; MAKES EVERYTHING SIMPLE AND EASY TO USE.
Date published: 2022-04-23
All TurboTax® Offerings Reviews - Page 773