TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from All Good, except... It seems rather greedy, that after paying a hefty fee for software to have to an additional $25 fee to e-file state tax returns. Rethink this in terms of customer loyalty rather than bottom line.
Date published: 2021-05-17
Rated 3 out of 5 by from Last 2 years versions have caused troubles Apparently Microsoft Security Updates and TurboTax Deluxe are not compatible. I get all MS Updates. Last 2 years I have had to get Intuit Live Support in order to get my CD Version to load properly. I have a very simple tax filing. The main reason I use TurboTax is to have access to all the IRS and FTB forms. With all the hassle and hang ups I have endured, I am seriously considering NOT using TurboTax next year.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax!! Thank you TurboTax for your step by step help!!!!!
Date published: 2021-05-17
Rated 1 out of 5 by from Buggy, Glitchy, Pretty Horrendous Just spent (literally) 2 1/2 hours on the phone with Intuit support ironing out what are clearly bugs in TurboTax Premium 2020. Making it even more irritating is that on the Turbotax support website some of these glitches are mentioned by a few different customers, and have gone without repair. I've used this software in prior years without difficulty. However, this year they should probably be paying me for being a guinea pig. What a mess!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Saves I am doing my taxes on the last day at the last minute and Turbo tax makes it quick and easy. They explain all the deductions and with electronic copies of my documents, I can just import and verify the numbers and not have to plug in the information myself. It really is good.
Date published: 2021-05-17
Rated 3 out of 5 by from Software bugs countered by helpful customer servic 95% of the time TT works well. It's the rare but frustrating 5% when the software causes issues. In my case, I needed to put a 0 in a column, but it didn't indicate this and, as a result, that section kept saying 'needs review'. The helpful folks in customer service patiently worked with me to solve this problem.
Date published: 2021-05-17
Rated 5 out of 5 by from Very easy and helpful I put an incorrect EIN and Turbo Tax helped me fix it.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Awesom! Turbo Tax is so easy to use, I recommend everyone try it!
Date published: 2021-05-17
Rated 5 out of 5 by from Takes the guess work out of filing Being self employed, I find filing my taxes very stressful, but using TurboTax really helps ease my anxiety. It give me the maximum deductions so I pay far less tax when filing returns.
Date published: 2021-05-17
Rated 5 out of 5 by from Great service Easy to use, efficient. Took less time than expected.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 773
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from All Good, except... It seems rather greedy, that after paying a hefty fee for software to have to an additional $25 fee to e-file state tax returns. Rethink this in terms of customer loyalty rather than bottom line.
Date published: 2021-05-17
Rated 3 out of 5 by from Last 2 years versions have caused troubles Apparently Microsoft Security Updates and TurboTax Deluxe are not compatible. I get all MS Updates. Last 2 years I have had to get Intuit Live Support in order to get my CD Version to load properly. I have a very simple tax filing. The main reason I use TurboTax is to have access to all the IRS and FTB forms. With all the hassle and hang ups I have endured, I am seriously considering NOT using TurboTax next year.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax!! Thank you TurboTax for your step by step help!!!!!
Date published: 2021-05-17
Rated 1 out of 5 by from Buggy, Glitchy, Pretty Horrendous Just spent (literally) 2 1/2 hours on the phone with Intuit support ironing out what are clearly bugs in TurboTax Premium 2020. Making it even more irritating is that on the Turbotax support website some of these glitches are mentioned by a few different customers, and have gone without repair. I've used this software in prior years without difficulty. However, this year they should probably be paying me for being a guinea pig. What a mess!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Saves I am doing my taxes on the last day at the last minute and Turbo tax makes it quick and easy. They explain all the deductions and with electronic copies of my documents, I can just import and verify the numbers and not have to plug in the information myself. It really is good.
Date published: 2021-05-17
Rated 3 out of 5 by from Software bugs countered by helpful customer servic 95% of the time TT works well. It's the rare but frustrating 5% when the software causes issues. In my case, I needed to put a 0 in a column, but it didn't indicate this and, as a result, that section kept saying 'needs review'. The helpful folks in customer service patiently worked with me to solve this problem.
Date published: 2021-05-17
Rated 5 out of 5 by from Very easy and helpful I put an incorrect EIN and Turbo Tax helped me fix it.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Awesom! Turbo Tax is so easy to use, I recommend everyone try it!
Date published: 2021-05-17
Rated 5 out of 5 by from Takes the guess work out of filing Being self employed, I find filing my taxes very stressful, but using TurboTax really helps ease my anxiety. It give me the maximum deductions so I pay far less tax when filing returns.
Date published: 2021-05-17
Rated 5 out of 5 by from Great service Easy to use, efficient. Took less time than expected.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 773