TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbk Tax is very efficient The agent was very nice and understanding. Helpful
Date published: 2022-04-23
Rated 5 out of 5 by from TurboTax IS DEFINITELY THE WHOLE PACKAGE! THIS WAS OFFICIAL MY FIRST TIME FILING MY TAX’s AND I GOTTA SAY THEY DID AND AMAZING JOB…
Date published: 2022-04-23
Rated 2 out of 5 by from Took my $25 state efile- couldn't efile. No refund The tax software is fine. However, I have a problem with TurboTax (Intuit) ethics. Reminds me of Wells Fargo, a bad citizen. I paid for my $25 state e-file, then before I could even press the button to transmit the forms, a program pop-up said "Problem - you can't efile because you had an underpayment penalty". It showed the line on the form where this occurred. It hadn't warned me BEFORE I paid, of course. Called TurboTax support, got a nice lady there who said, "Oh, I just had a call on that same thing earlier today, let me see what I can do." She sent me a product refund form that I submitted, the form said I'd hear back. Silence since then. NOT USING TURBO TAX NEXT YEAR, I'll go to a preparer if I have to. Can you imagine a tax preparer sitting at the desk with you and saying "OK, give me $25 and we can file state e-file now. Thank you." Then says, "By the way, you can't e-file." You ask for your money back and the preparer says, "Well, fill out this form, and maybe I'll get back to you after tax season. I mean, after all, you just agreed to pay me for that service." Hahahahahahahaha!!!!!!!
Date published: 2022-04-23
Rated 5 out of 5 by from Turbo Tax Loyal Customer Thank you Turbo Tax! I'm a loyal customer and will continue to use their service.
Date published: 2022-04-23
Rated 5 out of 5 by from Turbo tax is best Best experience . Love it. I'm definitely using next year
Date published: 2022-04-23
Rated 3 out of 5 by from Contacting TURBOTAX Had to do the most expensive option to get my taxes done because I had lots, AND I MEAN LOTS, of trouble getting anyone to answer 1 question
Date published: 2022-04-23
Rated 5 out of 5 by from Great product; easy to use Great product; easy to use; will buy Turbo Tax again.
Date published: 2022-04-23
Rated 5 out of 5 by from Great to use! Love using this program - they cover everything - Use it every year.
Date published: 2022-04-23
Rated 2 out of 5 by from lame cost should not have fee for having HSA..................
Date published: 2022-04-23
Rated 5 out of 5 by from Experienced and knowledgeable Our tax expert had over 20 years experience. He communicated well in terms I could understand. He was very quick in getting our taxes done. Even though I was not very well prepared he was patient and got the job done.
Date published: 2022-04-23
All TurboTax® Offerings Reviews - Page 769
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbk Tax is very efficient The agent was very nice and understanding. Helpful
Date published: 2022-04-23
Rated 5 out of 5 by from TurboTax IS DEFINITELY THE WHOLE PACKAGE! THIS WAS OFFICIAL MY FIRST TIME FILING MY TAX’s AND I GOTTA SAY THEY DID AND AMAZING JOB…
Date published: 2022-04-23
Rated 2 out of 5 by from Took my $25 state efile- couldn't efile. No refund The tax software is fine. However, I have a problem with TurboTax (Intuit) ethics. Reminds me of Wells Fargo, a bad citizen. I paid for my $25 state e-file, then before I could even press the button to transmit the forms, a program pop-up said "Problem - you can't efile because you had an underpayment penalty". It showed the line on the form where this occurred. It hadn't warned me BEFORE I paid, of course. Called TurboTax support, got a nice lady there who said, "Oh, I just had a call on that same thing earlier today, let me see what I can do." She sent me a product refund form that I submitted, the form said I'd hear back. Silence since then. NOT USING TURBO TAX NEXT YEAR, I'll go to a preparer if I have to. Can you imagine a tax preparer sitting at the desk with you and saying "OK, give me $25 and we can file state e-file now. Thank you." Then says, "By the way, you can't e-file." You ask for your money back and the preparer says, "Well, fill out this form, and maybe I'll get back to you after tax season. I mean, after all, you just agreed to pay me for that service." Hahahahahahahaha!!!!!!!
Date published: 2022-04-23
Rated 5 out of 5 by from Turbo Tax Loyal Customer Thank you Turbo Tax! I'm a loyal customer and will continue to use their service.
Date published: 2022-04-23
Rated 5 out of 5 by from Turbo tax is best Best experience . Love it. I'm definitely using next year
Date published: 2022-04-23
Rated 3 out of 5 by from Contacting TURBOTAX Had to do the most expensive option to get my taxes done because I had lots, AND I MEAN LOTS, of trouble getting anyone to answer 1 question
Date published: 2022-04-23
Rated 5 out of 5 by from Great product; easy to use Great product; easy to use; will buy Turbo Tax again.
Date published: 2022-04-23
Rated 5 out of 5 by from Great to use! Love using this program - they cover everything - Use it every year.
Date published: 2022-04-23
Rated 2 out of 5 by from lame cost should not have fee for having HSA..................
Date published: 2022-04-23
Rated 5 out of 5 by from Experienced and knowledgeable Our tax expert had over 20 years experience. He communicated well in terms I could understand. He was very quick in getting our taxes done. Even though I was not very well prepared he was patient and got the job done.
Date published: 2022-04-23
All TurboTax® Offerings Reviews - Page 769