TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
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TurboTax Full Service
Rated 1 out of 5 by
KKWT from
inexcusable tech error
Was directed to create a new account because of a change in filing status. As a result, all previous Turbo tax documents are no longer available, preventing me from accessing last year's AGI. I have no records of my returns dating back at least 15 years. How is this possible on such a well known site???
Date published: 2022-04-18
Rated 5 out of 5 by
stichman7 from
Turbotax is amazing
TurboTax is easy to use and reliable. I recommend this to everyone.
Date published: 2022-04-18
Rated 5 out of 5 by
Holmes007 from
I like the new interface
I used the live CPA support which calmed my nerves and gave me a sense of security. It cost a little more. It was a little bit easier to follow.
Date published: 2022-04-18
Rated 4 out of 5 by
GHC744 from
Buisness turbotax does not assist and walk through
Works great for personal taxes but not as good for buisness
Date published: 2022-04-18
Rated 5 out of 5 by
Ehha from
Online help was excellent
I think the name was Rasda or similar. I expected to receive an email asking me to rate that chat but i havent so i want to say now that the helpfulness, patience, expertise, and professionalism was the best i have ever had from any website and indeed from any in-person experience. Please make sure to check the name and record my praise and utter satisfaction. Thank you!
Date published: 2022-04-18
Rated 5 out of 5 by
Wizard2022 from
Turbo Tax is awesome
Turbo Tax has been helping me do my taxes for over 30 years. Totally awesome
Date published: 2022-04-18
Rated 3 out of 5 by
Sworli from
Not foolproof
I have used Turbo Tax every year for well over 10 years. This year there was one big issue I felt needed to be mentioned. Since Turbo Tax defaults to giving the taxpayer the biggest Federal Advantage in deduction method (Standard vs Itemized) - it does NOT consider the OVERALL advantage when combined with STATE. I needed to dig to find this out and could have EASILY made a very COSTLY mistake if I was just following TURBO Tax guidance at face value. Since the State and Federal programs are integrated - then the overall combined tax should be considered when Turbo Tax advises one deduction method or the other. This is very important.
Date published: 2022-04-18
Rated 5 out of 5 by
Paade from
Easy!
I was hesitant to use it, which was totally unwarranted
Date published: 2022-04-18
Rated 5 out of 5 by
HadLaur from
Turbo Tax
I love using turbo tax. Im always confident everything is correct, and it is so quick and easy to use
Date published: 2022-04-18
Rated 5 out of 5 by
huggybjmnjr from
Turbo Tax is Amazing
Quick and painless. Able to answer all my questions quickly and accurately.
All TurboTax® Offerings Reviews - Page 762
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
KKWT from
inexcusable tech error
Was directed to create a new account because of a change in filing status. As a result, all previous Turbo tax documents are no longer available, preventing me from accessing last year's AGI. I have no records of my returns dating back at least 15 years. How is this possible on such a well known site???
Date published: 2022-04-18
Rated 5 out of 5 by
stichman7 from
Turbotax is amazing
TurboTax is easy to use and reliable. I recommend this to everyone.
Date published: 2022-04-18
Rated 5 out of 5 by
Holmes007 from
I like the new interface
I used the live CPA support which calmed my nerves and gave me a sense of security. It cost a little more. It was a little bit easier to follow.
Date published: 2022-04-18
Rated 4 out of 5 by
GHC744 from
Buisness turbotax does not assist and walk through
Works great for personal taxes but not as good for buisness
Date published: 2022-04-18
Rated 5 out of 5 by
Ehha from
Online help was excellent
I think the name was Rasda or similar. I expected to receive an email asking me to rate that chat but i havent so i want to say now that the helpfulness, patience, expertise, and professionalism was the best i have ever had from any website and indeed from any in-person experience. Please make sure to check the name and record my praise and utter satisfaction. Thank you!
Date published: 2022-04-18
Rated 5 out of 5 by
Wizard2022 from
Turbo Tax is awesome
Turbo Tax has been helping me do my taxes for over 30 years. Totally awesome
Date published: 2022-04-18
Rated 3 out of 5 by
Sworli from
Not foolproof
I have used Turbo Tax every year for well over 10 years. This year there was one big issue I felt needed to be mentioned. Since Turbo Tax defaults to giving the taxpayer the biggest Federal Advantage in deduction method (Standard vs Itemized) - it does NOT consider the OVERALL advantage when combined with STATE. I needed to dig to find this out and could have EASILY made a very COSTLY mistake if I was just following TURBO Tax guidance at face value. Since the State and Federal programs are integrated - then the overall combined tax should be considered when Turbo Tax advises one deduction method or the other. This is very important.
Date published: 2022-04-18
Rated 5 out of 5 by
Paade from
Easy!
I was hesitant to use it, which was totally unwarranted
Date published: 2022-04-18
Rated 5 out of 5 by
HadLaur from
Turbo Tax
I love using turbo tax. Im always confident everything is correct, and it is so quick and easy to use
Date published: 2022-04-18
Rated 5 out of 5 by
huggybjmnjr from
Turbo Tax is Amazing
Quick and painless. Able to answer all my questions quickly and accurately.
All TurboTax® Offerings Reviews - Page 762
Date published: 2022-04-18