TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from inexcusable tech error Was directed to create a new account because of a change in filing status. As a result, all previous Turbo tax documents are no longer available, preventing me from accessing last year's AGI. I have no records of my returns dating back at least 15 years. How is this possible on such a well known site???
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is amazing TurboTax is easy to use and reliable. I recommend this to everyone.
Date published: 2022-04-18
Rated 5 out of 5 by from I like the new interface I used the live CPA support which calmed my nerves and gave me a sense of security. It cost a little more. It was a little bit easier to follow.
Date published: 2022-04-18
Rated 4 out of 5 by from Buisness turbotax does not assist and walk through Works great for personal taxes but not as good for buisness
Date published: 2022-04-18
Rated 5 out of 5 by from Online help was excellent I think the name was Rasda or similar. I expected to receive an email asking me to rate that chat but i havent so i want to say now that the helpfulness, patience, expertise, and professionalism was the best i have ever had from any website and indeed from any in-person experience. Please make sure to check the name and record my praise and utter satisfaction. Thank you!
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax has been helping me do my taxes for over 30 years. Totally awesome
Date published: 2022-04-18
Rated 3 out of 5 by from Not foolproof I have used Turbo Tax every year for well over 10 years. This year there was one big issue I felt needed to be mentioned. Since Turbo Tax defaults to giving the taxpayer the biggest Federal Advantage in deduction method (Standard vs Itemized) - it does NOT consider the OVERALL advantage when combined with STATE. I needed to dig to find this out and could have EASILY made a very COSTLY mistake if I was just following TURBO Tax guidance at face value. Since the State and Federal programs are integrated - then the overall combined tax should be considered when Turbo Tax advises one deduction method or the other. This is very important.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy! I was hesitant to use it, which was totally unwarranted
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax I love using turbo tax. Im always confident everything is correct, and it is so quick and easy to use
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Amazing Quick and painless. Able to answer all my questions quickly and accurately.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 762
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from inexcusable tech error Was directed to create a new account because of a change in filing status. As a result, all previous Turbo tax documents are no longer available, preventing me from accessing last year's AGI. I have no records of my returns dating back at least 15 years. How is this possible on such a well known site???
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is amazing TurboTax is easy to use and reliable. I recommend this to everyone.
Date published: 2022-04-18
Rated 5 out of 5 by from I like the new interface I used the live CPA support which calmed my nerves and gave me a sense of security. It cost a little more. It was a little bit easier to follow.
Date published: 2022-04-18
Rated 4 out of 5 by from Buisness turbotax does not assist and walk through Works great for personal taxes but not as good for buisness
Date published: 2022-04-18
Rated 5 out of 5 by from Online help was excellent I think the name was Rasda or similar. I expected to receive an email asking me to rate that chat but i havent so i want to say now that the helpfulness, patience, expertise, and professionalism was the best i have ever had from any website and indeed from any in-person experience. Please make sure to check the name and record my praise and utter satisfaction. Thank you!
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax has been helping me do my taxes for over 30 years. Totally awesome
Date published: 2022-04-18
Rated 3 out of 5 by from Not foolproof I have used Turbo Tax every year for well over 10 years. This year there was one big issue I felt needed to be mentioned. Since Turbo Tax defaults to giving the taxpayer the biggest Federal Advantage in deduction method (Standard vs Itemized) - it does NOT consider the OVERALL advantage when combined with STATE. I needed to dig to find this out and could have EASILY made a very COSTLY mistake if I was just following TURBO Tax guidance at face value. Since the State and Federal programs are integrated - then the overall combined tax should be considered when Turbo Tax advises one deduction method or the other. This is very important.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy! I was hesitant to use it, which was totally unwarranted
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax I love using turbo tax. Im always confident everything is correct, and it is so quick and easy to use
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Amazing Quick and painless. Able to answer all my questions quickly and accurately.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 762