TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is great I was connected to Zaleka as my tax prepare,she was great. She was specific with what she needed and had patience with me as I am not to great in working with computers and printers.
Date published: 2022-04-25
Rated 5 out of 5 by from Great!! Have used Turbotax for many years and has never let me down.
Date published: 2022-04-25
Rated 3 out of 5 by from Can't figure out why I keep getting rejected! i KEPT GETTING MY RETURNS REJECTED. TURBO TAX SAYS LETS FIX IT AND IT'S NOT HIGHLIGHTING WHAT NEEDS TO BE FIXED.
Date published: 2022-04-25
Rated 5 out of 5 by from It's was amazing So simple and easy I really thought it would be to much but it wasn't
Date published: 2022-04-25
Rated 5 out of 5 by from The Best experiences in tax preparation Full service and Live is the way to go. Thanks for the outstanding work.
Date published: 2022-04-25
Rated 5 out of 5 by from User for over 30 years I have been a satisfied Turbo-Tax user for over 30 years, maybe 35.
Date published: 2022-04-25
Rated 5 out of 5 by from Patrice of TurboTax is awesome I am truly pleased. Patrice was very informative and helpful.
Date published: 2022-04-25
Rated 5 out of 5 by from AWESOME AWESOME this progarm is much better tha HRblock IM VERY AGREE WITH THIS PROGRAM
Date published: 2022-04-25
Rated 1 out of 5 by from Unhappy with Turbo Tax Even though I finished my taxes by the due date because of the way your system is set up I was charged a penalty on my 2020 taxes ($481) now I find that I will be penalized for 2021 for a late return. I printed out what I thought was the finished taxes and because the cover pages said my taxes would be deducted the day I filed, I assumed it was done. I kept checking with the IRS but couldn't speak with anyone because of the COVID situation thought they were behind in verifying receipt of my return. I finally I called turbo Tax regarding the late filing of my 2020 taxes, instead of the Customer Service Rep researching and explaining that the filing was not complete they blamed it on the IRS I called them and they blamed it on Turbo Tax. You should not take your fee out until you are sure that the IRS has credited the Taxpayers account. I am upset because now I will be penalized for filing late. I don't know if I will be using Turbo Tax next year. I didn't have this problem in prior years so I am very disappointed..
Date published: 2022-04-25
Rated 5 out of 5 by from Awesome excellent phone support. Very patient and clearly gave instructions
Date published: 2022-04-25
All TurboTax® Offerings Reviews - Page 759
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great I was connected to Zaleka as my tax prepare,she was great. She was specific with what she needed and had patience with me as I am not to great in working with computers and printers.
Date published: 2022-04-25
Rated 5 out of 5 by from Great!! Have used Turbotax for many years and has never let me down.
Date published: 2022-04-25
Rated 3 out of 5 by from Can't figure out why I keep getting rejected! i KEPT GETTING MY RETURNS REJECTED. TURBO TAX SAYS LETS FIX IT AND IT'S NOT HIGHLIGHTING WHAT NEEDS TO BE FIXED.
Date published: 2022-04-25
Rated 5 out of 5 by from It's was amazing So simple and easy I really thought it would be to much but it wasn't
Date published: 2022-04-25
Rated 5 out of 5 by from The Best experiences in tax preparation Full service and Live is the way to go. Thanks for the outstanding work.
Date published: 2022-04-25
Rated 5 out of 5 by from User for over 30 years I have been a satisfied Turbo-Tax user for over 30 years, maybe 35.
Date published: 2022-04-25
Rated 5 out of 5 by from Patrice of TurboTax is awesome I am truly pleased. Patrice was very informative and helpful.
Date published: 2022-04-25
Rated 5 out of 5 by from AWESOME AWESOME this progarm is much better tha HRblock IM VERY AGREE WITH THIS PROGRAM
Date published: 2022-04-25
Rated 1 out of 5 by from Unhappy with Turbo Tax Even though I finished my taxes by the due date because of the way your system is set up I was charged a penalty on my 2020 taxes ($481) now I find that I will be penalized for 2021 for a late return. I printed out what I thought was the finished taxes and because the cover pages said my taxes would be deducted the day I filed, I assumed it was done. I kept checking with the IRS but couldn't speak with anyone because of the COVID situation thought they were behind in verifying receipt of my return. I finally I called turbo Tax regarding the late filing of my 2020 taxes, instead of the Customer Service Rep researching and explaining that the filing was not complete they blamed it on the IRS I called them and they blamed it on Turbo Tax. You should not take your fee out until you are sure that the IRS has credited the Taxpayers account. I am upset because now I will be penalized for filing late. I don't know if I will be using Turbo Tax next year. I didn't have this problem in prior years so I am very disappointed..
Date published: 2022-04-25
Rated 5 out of 5 by from Awesome excellent phone support. Very patient and clearly gave instructions
Date published: 2022-04-25
All TurboTax® Offerings Reviews - Page 759