TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from 15 minutes and done!!! I have been filing with turbo tax free edition for a couple of yrs now. I love how it takes last years information and transfer it to the current year but it also allows you to change that information if needed. Also snapping a picture of the form and it uploads the information by itself. I hate paper work or just anything administrative that I can screw up on. Having turbotax do it for me is awesome and less time. I hate sitting at the tax preparer office paying them to take up my precious time. Now I sit at home on my couch or in the tub relaxing while turbotax do my taxes.
Date published: 2021-05-17
Rated 4 out of 5 by from turbo tax is good I didn't get a good answers of questions and i had to go all round a bout.
Date published: 2021-05-17
Rated 1 out of 5 by from Was not able to install on a new computer Seems to be a known issue with installing on a computer purchased after 10/2020. Activation fails due to a network error reboot your router, yet updates install without issue. Doesn't seem to be a network issue to me. 3 hour long calls with support lead to just install on another computer. No followup and certainly not a good answer.
Date published: 2021-05-17
Rated 5 out of 5 by from So User Friendly! I really enjoyed this experience FAR more than I anticipated! I was amazed at how easy it was to use. This is my first time every filing taxes myself so I was very anxious. But the prompts and extra explanations were extremely helpful.
Date published: 2021-05-17
Rated 5 out of 5 by from Gets easier every year Like the title says. gets easier every year. Great software.
Date published: 2021-05-17
Rated 4 out of 5 by from S'alright S'alright. It gets the job done. Nothing else required.
Date published: 2021-05-17
Rated 5 out of 5 by from File with confidence! The system walks you through every step, and the experts are readily available to help. We have used Turbo Tax for about 20 years, and the system has grown as the complexity of our life has increased. Great product.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is easy It's super easy. I mean... Like super.... Duper easy.
Date published: 2021-05-17
Rated 3 out of 5 by from The e-filing process is terrible The efiling process is terrible! The data in the return was 100% accurate but it kept getting rejected. Very annoying and time consuming. Ultimately just sent in the returns manually and hoped that one or the other will make it in! VERY DISAPPOINTED as this should have been the easiest part of the process!
Date published: 2021-05-17
Rated 1 out of 5 by from Stupid Expensive Why do I have to pay $60 to tell the IRS what it already knows?
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 757
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from 15 minutes and done!!! I have been filing with turbo tax free edition for a couple of yrs now. I love how it takes last years information and transfer it to the current year but it also allows you to change that information if needed. Also snapping a picture of the form and it uploads the information by itself. I hate paper work or just anything administrative that I can screw up on. Having turbotax do it for me is awesome and less time. I hate sitting at the tax preparer office paying them to take up my precious time. Now I sit at home on my couch or in the tub relaxing while turbotax do my taxes.
Date published: 2021-05-17
Rated 4 out of 5 by from turbo tax is good I didn't get a good answers of questions and i had to go all round a bout.
Date published: 2021-05-17
Rated 1 out of 5 by from Was not able to install on a new computer Seems to be a known issue with installing on a computer purchased after 10/2020. Activation fails due to a network error reboot your router, yet updates install without issue. Doesn't seem to be a network issue to me. 3 hour long calls with support lead to just install on another computer. No followup and certainly not a good answer.
Date published: 2021-05-17
Rated 5 out of 5 by from So User Friendly! I really enjoyed this experience FAR more than I anticipated! I was amazed at how easy it was to use. This is my first time every filing taxes myself so I was very anxious. But the prompts and extra explanations were extremely helpful.
Date published: 2021-05-17
Rated 5 out of 5 by from Gets easier every year Like the title says. gets easier every year. Great software.
Date published: 2021-05-17
Rated 4 out of 5 by from S'alright S'alright. It gets the job done. Nothing else required.
Date published: 2021-05-17
Rated 5 out of 5 by from File with confidence! The system walks you through every step, and the experts are readily available to help. We have used Turbo Tax for about 20 years, and the system has grown as the complexity of our life has increased. Great product.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is easy It's super easy. I mean... Like super.... Duper easy.
Date published: 2021-05-17
Rated 3 out of 5 by from The e-filing process is terrible The efiling process is terrible! The data in the return was 100% accurate but it kept getting rejected. Very annoying and time consuming. Ultimately just sent in the returns manually and hoped that one or the other will make it in! VERY DISAPPOINTED as this should have been the easiest part of the process!
Date published: 2021-05-17
Rated 1 out of 5 by from Stupid Expensive Why do I have to pay $60 to tell the IRS what it already knows?
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 757