TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Easy It was easy, with step by step directions. Will use it again
Date published: 2021-05-16
Rated 5 out of 5 by from Convenient and wonderful! We are last minute, very busy family. I love that I can conveniently work on this and file up the the last second. I appreciate the chat feature to answer questions that I am not sure about. Recommend
Date published: 2021-05-16
Rated 2 out of 5 by from Painless lol Simple and straightforward..one step at a time. Easy!
Date published: 2021-05-16
Rated 2 out of 5 by from extremely frustrated!!! I need a live agent and can not even get in touch! My return was rejected and can not figure out what to do. Already paid for all of this and it is not working! So aggravated!
Date published: 2021-05-16
Rated 3 out of 5 by from turbo tax os OK I find it easy to use however it states its free and when you get done its one $200.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax makes filing taxes super easy I love using Turbo Tax. Easy to follow, easy to answer, and checks me along the way.
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax makes it easy to file Every time I had a problem there was always a link to solve it. TurboTax made it easy.
Date published: 2021-05-16
Rated 3 out of 5 by from Federal Program Great! State Program LOUSY! No complaints on Federal portion, BUT your State program has really gone downhill!! For many of the STATE deductions and credits, we were left with the form itself listing all these various deductions without ANY instructions or guidance. Also there weren't direct links to the STATE Dept of Revenue instructions, so I had to find and wade through the 3 different and confusing instructions (Pub 17, OR-40 and OR-ASC instuctions) on the state website. For 2019, it was far less difficult. Please tell your software development team that they really need to overhaul their software for Oregon so that it does the same step by step walkthrough that you are known for in your Federal software. Rate Federal software 5, Oregon software barely a 2.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy Of course I waited until the last minute to file. Using TurboTax, I finished the whole thing, including itemized deductions and state taxes in about 2 hours.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Great! Never a problem with using Turbo Tax, would recommend to anyone.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 756
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Easy It was easy, with step by step directions. Will use it again
Date published: 2021-05-16
Rated 5 out of 5 by from Convenient and wonderful! We are last minute, very busy family. I love that I can conveniently work on this and file up the the last second. I appreciate the chat feature to answer questions that I am not sure about. Recommend
Date published: 2021-05-16
Rated 2 out of 5 by from Painless lol Simple and straightforward..one step at a time. Easy!
Date published: 2021-05-16
Rated 2 out of 5 by from extremely frustrated!!! I need a live agent and can not even get in touch! My return was rejected and can not figure out what to do. Already paid for all of this and it is not working! So aggravated!
Date published: 2021-05-16
Rated 3 out of 5 by from turbo tax os OK I find it easy to use however it states its free and when you get done its one $200.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax makes filing taxes super easy I love using Turbo Tax. Easy to follow, easy to answer, and checks me along the way.
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax makes it easy to file Every time I had a problem there was always a link to solve it. TurboTax made it easy.
Date published: 2021-05-16
Rated 3 out of 5 by from Federal Program Great! State Program LOUSY! No complaints on Federal portion, BUT your State program has really gone downhill!! For many of the STATE deductions and credits, we were left with the form itself listing all these various deductions without ANY instructions or guidance. Also there weren't direct links to the STATE Dept of Revenue instructions, so I had to find and wade through the 3 different and confusing instructions (Pub 17, OR-40 and OR-ASC instuctions) on the state website. For 2019, it was far less difficult. Please tell your software development team that they really need to overhaul their software for Oregon so that it does the same step by step walkthrough that you are known for in your Federal software. Rate Federal software 5, Oregon software barely a 2.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy Of course I waited until the last minute to file. Using TurboTax, I finished the whole thing, including itemized deductions and state taxes in about 2 hours.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Great! Never a problem with using Turbo Tax, would recommend to anyone.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 756