TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Took a little time but it was great to use TurboTa I love everyone who help me to get my taxes ready. Thank you I will be back next year
Date published: 2022-04-26
Rated 5 out of 5 by from Turbo Is amazing Easy to use and straight to the point. I'll continue to use it for years to come.
Date published: 2022-04-26
Rated 4 out of 5 by from Tax Idk how taxes work but this helps me out i guess??
Date published: 2022-04-26
Rated 5 out of 5 by from Turbo Tax is easy Very easy to use and file. File from home fast ! **
Date published: 2022-04-26
Rated 5 out of 5 by from TURBO TAX I EASY AND GREAT TO USE. SO EASY TO USE. I HAVE USED OR YEARS AMAZIGN AND EASY!!
Date published: 2022-04-26
Rated 1 out of 5 by from This experience was horrible I had a very bad experience with the first rep assigned to me and was verbally offered a discount which never was brought up of addressed again, no one followed up with me about my situation which was entirely the fault of Turbo Tax. Very disappointed with the service and will never use Turbo Tax again if there is no follow up.
Date published: 2022-04-26
Rated 5 out of 5 by from Turbo tax is very convenient After 60 years of using personal CPAs and in person tax preparation, the convenience and accuracy of using Turbo Tax is a relief. Having the ability to work and dig through records from home where every scrape of information is immediately research-able versus schlepping paper into someone's office is invaluable. Plus, the cost is very reasonable. Second year using TT and satisfied each time.
Date published: 2022-04-26
Rated 5 out of 5 by from Very Helpful Gave me piece of mind knowing that everything will be done properly.
Date published: 2022-04-26
Rated 2 out of 5 by from Once you get a good Rep... Not a lot of confidence in the process. First off, I kept receiving emails telling me to start the process when the process was already 3 steps in. Then, he first rep I was assigned was consistently non-communicative. Maybe he had too much work, if that's the case, Turbo Tax needs to work on their workflow. If my account would have stayed with him, I would have pulled it and gone somewhere else. Once I was reassigned to a new rep, the process was efficient and he was helpful.
Date published: 2022-04-26
Rated 4 out of 5 by from TurboTax - OK TurboTax is fine and relatively easy to use. However, it would be MUCH better were the overall income tax system were much simpler, e.g. change it so that everyone pays the same percentage of his/her/its income - That goes for all income earners including businesses!
Date published: 2022-04-26
All TurboTax® Offerings Reviews - Page 753
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Took a little time but it was great to use TurboTa I love everyone who help me to get my taxes ready. Thank you I will be back next year
Date published: 2022-04-26
Rated 5 out of 5 by from Turbo Is amazing Easy to use and straight to the point. I'll continue to use it for years to come.
Date published: 2022-04-26
Rated 4 out of 5 by from Tax Idk how taxes work but this helps me out i guess??
Date published: 2022-04-26
Rated 5 out of 5 by from Turbo Tax is easy Very easy to use and file. File from home fast ! **
Date published: 2022-04-26
Rated 5 out of 5 by from TURBO TAX I EASY AND GREAT TO USE. SO EASY TO USE. I HAVE USED OR YEARS AMAZIGN AND EASY!!
Date published: 2022-04-26
Rated 1 out of 5 by from This experience was horrible I had a very bad experience with the first rep assigned to me and was verbally offered a discount which never was brought up of addressed again, no one followed up with me about my situation which was entirely the fault of Turbo Tax. Very disappointed with the service and will never use Turbo Tax again if there is no follow up.
Date published: 2022-04-26
Rated 5 out of 5 by from Turbo tax is very convenient After 60 years of using personal CPAs and in person tax preparation, the convenience and accuracy of using Turbo Tax is a relief. Having the ability to work and dig through records from home where every scrape of information is immediately research-able versus schlepping paper into someone's office is invaluable. Plus, the cost is very reasonable. Second year using TT and satisfied each time.
Date published: 2022-04-26
Rated 5 out of 5 by from Very Helpful Gave me piece of mind knowing that everything will be done properly.
Date published: 2022-04-26
Rated 2 out of 5 by from Once you get a good Rep... Not a lot of confidence in the process. First off, I kept receiving emails telling me to start the process when the process was already 3 steps in. Then, he first rep I was assigned was consistently non-communicative. Maybe he had too much work, if that's the case, Turbo Tax needs to work on their workflow. If my account would have stayed with him, I would have pulled it and gone somewhere else. Once I was reassigned to a new rep, the process was efficient and he was helpful.
Date published: 2022-04-26
Rated 4 out of 5 by from TurboTax - OK TurboTax is fine and relatively easy to use. However, it would be MUCH better were the overall income tax system were much simpler, e.g. change it so that everyone pays the same percentage of his/her/its income - That goes for all income earners including businesses!
Date published: 2022-04-26
All TurboTax® Offerings Reviews - Page 753