TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from You've dumbed it down. In the past state taxes have been easy, but you did not keep our state taxes from the time before, and the state tax part was not as easy as its been in the past. Instructions are more confusing, and the program is less user friendly than in the past. Also, why should I have to upload my tax documents for you to send them? Insane.
Date published: 2021-09-06
Rated 3 out of 5 by from The Business Tax is OK, Home & Bus. has problems I was able to complete my business taxes (Form-1120-S), but the personal tax (Home and Business tax application) is not allowing me to enter the information for my Social Security income. I need help in identifying and solving the problem. Please email me to establish contact.
Date published: 2021-09-06
Rated 5 out of 5 by from Turbo Tax is user friendly Turbo Tax is very user friendly. I could complete my taxes with great ease using turbo tax ,. There is help available at each stage of tax filing
Date published: 2021-09-06
Rated 5 out of 5 by from Turbotax uncomplicates and saves time Internal Revenue Tax Code is unnecessarily time consuming. I don't want to spend time on something that should be easy and quick. Turbotax is the solution to Federal Income Tax year after year.
Date published: 2021-09-06
Rated 5 out of 5 by from Mostly excellent. Only one item was difficult to remedy. Ended up having to send a blank page for the 8453-PE form.
Date published: 2021-09-06
Rated 1 out of 5 by from Turbotax 2020 was horrible!!! Lots of problems with turbotax this year! After 10+ years of using it, will be trying another tax prep software for 2021!
Date published: 2021-09-06
Rated 5 out of 5 by from Turbotax made tax preparation very easy Very easy to use and technical support was excellent.
Date published: 2021-09-06
Rated 5 out of 5 by from Excellent program I think it is a straight forward and easy program hope Turbotax would keep it up..
Date published: 2021-09-06
Rated 4 out of 5 by from I like TurboTax, but I'd like it even better if TurboTax is easy to use. It does a pretty good job of explaining stuff. My biggest complaints are: 1) In 2019, I was able to access phone support with the basic plan. In 2020, I couldn't. It appeared that I'd have to pay extra to talk to a live person. Is this thec case? 2) There is not a Mac version of TurboTax for Business. Why not? Don't you think it's about time?
Date published: 2021-09-06
Rated 5 out of 5 by from Turbo Tax is Excellent access files easily, great instructions and help options,
Date published: 2021-09-06
All TurboTax® Offerings Reviews - Page 747
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from You've dumbed it down. In the past state taxes have been easy, but you did not keep our state taxes from the time before, and the state tax part was not as easy as its been in the past. Instructions are more confusing, and the program is less user friendly than in the past. Also, why should I have to upload my tax documents for you to send them? Insane.
Date published: 2021-09-06
Rated 3 out of 5 by from The Business Tax is OK, Home & Bus. has problems I was able to complete my business taxes (Form-1120-S), but the personal tax (Home and Business tax application) is not allowing me to enter the information for my Social Security income. I need help in identifying and solving the problem. Please email me to establish contact.
Date published: 2021-09-06
Rated 5 out of 5 by from Turbo Tax is user friendly Turbo Tax is very user friendly. I could complete my taxes with great ease using turbo tax ,. There is help available at each stage of tax filing
Date published: 2021-09-06
Rated 5 out of 5 by from Turbotax uncomplicates and saves time Internal Revenue Tax Code is unnecessarily time consuming. I don't want to spend time on something that should be easy and quick. Turbotax is the solution to Federal Income Tax year after year.
Date published: 2021-09-06
Rated 5 out of 5 by from Mostly excellent. Only one item was difficult to remedy. Ended up having to send a blank page for the 8453-PE form.
Date published: 2021-09-06
Rated 1 out of 5 by from Turbotax 2020 was horrible!!! Lots of problems with turbotax this year! After 10+ years of using it, will be trying another tax prep software for 2021!
Date published: 2021-09-06
Rated 5 out of 5 by from Turbotax made tax preparation very easy Very easy to use and technical support was excellent.
Date published: 2021-09-06
Rated 5 out of 5 by from Excellent program I think it is a straight forward and easy program hope Turbotax would keep it up..
Date published: 2021-09-06
Rated 4 out of 5 by from I like TurboTax, but I'd like it even better if TurboTax is easy to use. It does a pretty good job of explaining stuff. My biggest complaints are: 1) In 2019, I was able to access phone support with the basic plan. In 2020, I couldn't. It appeared that I'd have to pay extra to talk to a live person. Is this thec case? 2) There is not a Mac version of TurboTax for Business. Why not? Don't you think it's about time?
Date published: 2021-09-06
Rated 5 out of 5 by from Turbo Tax is Excellent access files easily, great instructions and help options,
Date published: 2021-09-06
All TurboTax® Offerings Reviews - Page 747